We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Marvellous apartment, highly recommended” 5 of 5 stars
Review of Mamaison Residence Diana Warsaw

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Mamaison Residence Diana Warsaw to your Saves list
Mamaison Residence Diana Warsaw
4.0 of 5 Hotel   |   13A Chmielna Street, Warsaw 00-021, Poland   |  
Hotel amenities
Ranked #7 of 115 Hotels in Warsaw
Certificate of Excellence 2014
Sydney, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Marvellous apartment, highly recommended”
5 of 5 stars Reviewed May 26, 2014

We stayed 4 nights here in early March 2014. Our apartment was clean, well appointed and spacious, the staff extremely helpful. We were pleasantly surprised (delighted, really) by our stay there. We came by car, and the entrance is tricky to find, but the car elevator made up for that. We didn't visit the restaurant - there are many nearby, and a Carrefour. Would recommend this hotel to anyone. It enhanced our stay in an amazing city.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaroslaw H, Dyrektor generalny at Mamaison Residence Diana Warsaw, responded to this review, May 27, 2014
Dear 47Judith57
Thank you for sharing your great comments about your stay in Mamaison Residence Diana.
It is very pleasing to hear that you have enjoyed our suite apartment.
Thank you very much for the kind feedback and your words about our helpful team.
Your words state a great value for entire team.
However, we would like to apologize for any inconvenience during your stay caused by entrance to the residence.
I much look forward to welcoming you again in the future.
Warmest regards
Jarosław Huńka
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

222 reviews from our community

Traveler rating
    153
    54
    10
    2
    3
See reviews for
27
90
22
59
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 27, 2014

Incredibly pleasant experience. The reception team was very polite and accommodating. They always tried to do their best to meet our requests. We asked for a bigger space and because our visit was during a very quiet period the staff were more than happy to upgrade us for free.

The place is in a prefect a location ideally placed for sightseeing, shopping, dining out of chilling in nearby bars. The residence overlooks a quiet cobble stoned courtyard set back from the street assuring a quiet night. Our flat was big, bright, modern, with a huge bathroom and an extra toilet. It also boasted a fully-equipped modern kitchen. There is also a nice restaurant on the ground floor with a friendly staff. The food is of very good quality but the menu is rather limited. If stone bake pizza oven is your thing than this is the place for you; all reasonably priced.

We loved our stay there and will most certainly rent it again if back in Warsaw. If you don't like staying in corporate, soulless hotels this is the place for you! Highly recommended.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaroslaw H, Dyrektor generalny at Mamaison Residence Diana Warsaw, responded to this review, April 28, 2014
Dear Maciej T,
Thank you very much for taking the time to share with us your comments after your stay at Mamaison Residence Diana.
We’re happy that you have chosen our residence for your recent visit to Warsaw.
With great pleasure we could recognize that you enjoyed your time here and that we complied with your expectations.
I am delighted to see that you enjoyed our perfect location and our comfortable modern apartment.
I appreciate your comments regarding restaurant Mąka & Woda.
Your words state a great value for entire team.
We look forward to welcoming you back soon.
Kindest regards,
General Manager
Jarosław Huńka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
Top Contributor
50 reviews 50 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 23, 2014

I had three nights at Residence Dianna and enjoyed the stay very much. The room was spacious, clean, and comfortable. Located in a private square the location is quiet but central. A pleasant stroll along the Nowy Swiat leads to the old town and all it has to offer. Staff were most helpful. The Italian bistro downstairs was a convenient option after a long day exploring. There were cooking facilities which would have been useful for a longer stay. Also the free laundry facilities were a welcome opportunity to rejuvenate the contents of the suitcase,

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaroslaw H, Dyrektor generalny at Mamaison Residence Diana Warsaw, responded to this review, April 28, 2014
Dear Peter S
Thank you for sharing your valuable feedback with us, we very much appreciate all your comments.
We’re happy that you have chosen our residence for your recent visit to Warsaw.
I am delighted to see that you enjoyed our excellent location, comfortable apartments and restaurant Mąka & Woda.
Your kind comments relating to our staff are very much appreciated and have been shared with all as well as motivation to do even better in the future
It would be great to host you again in the future,
I’m looking forward to welcoming you back!
Kindest regards,
Jarosław Huńka
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2014

Highly recommended hotel, with excellent center location with quiet environment, near all main attractions and near old Warsaw city. The Hotel staff is really helpful and always ready to help and provide you with required information. The room is really good with all necessary facilities especially for kitchen, for those who plan to breakfast and coffee in the room. To sum up, it is very recommended place with a good price, a fine location, quiet atmosphere and a very friendly staff.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaroslaw H, Dyrektor generalny at Mamaison Residence Diana Warsaw, responded to this review, April 23, 2014
Dear Evgeny A.
Thank you very much for having chosen the Mamaison Residence Diana Warszawa for your recent visit to Warsaw.
We much appreciate you having taken the time to provide most valuable comments on your stay
I am delighted to see that you recommended our residence and you enjoyed our excellent center location, comfortable apartments as well as our service.
Thank you very much for the kind feedback and your words of appreciation towards our ‘helpful’ Team.
We truly hope you will keep these warm memories with you until another opportunity appears and we will welcome you again at Mamaison Residence Diana in near future.

Best regards
Jarosław Huńka
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Israel
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed April 6, 2014

Mamaison Residence Diana has been a home for me for 2 nights.
I pre-booked the hotel with breakfast included and got a huge room with panoramic terraces, a kitchen, desk, living room and king size bed - on the 4th floor (with elevator). Bathroom is big, nicely decorated with both bath-tub and a shower. So convenient and homey. The WiFi has a
high reception and I haven't experienced any issues with it. Over all expectations. Despite the central location the hotel is not on a road and very quite at night.
The staff that I met (Anna, Michael and Robert) were so helpful and friendly - each one of them. Very flexible with any request or help-needed and ready with answers about every question. Their kindness and customer oriented approach is admirable. Seems like they have passion to their job and that adds to my overall satisfaction from the hotel. Before going to explore town they provided great service (on top of the one I got from Trip Advisor's app) and offered to call to places and ask for opening hours, availability etc...
Next is Location! - Location Location Location! This hotel is in a perfect location to appreciate Warsaw, including nightlife. All attractions and great atmosphere are a minute away. Night life and the beautiful and tourist-welcoming Nowy Swiat are in 2-10 minutes walk. Bus station is very close and connects to all city attractions and to the airport. If you have a smartphone - ensure to download the local "Jakdojade.pl" App that will get you from anywhere to anywhere in public transportation. It is a "must have" and the best tip I can give to a traveler in Warsaw!
Just for the balance and to provide a room for improvement, there are still smoking rooms in the hotel at the lower floors and a tiny bit of the smell somehow got into my room. By closing the ventilation tunnels it became better, but this was the only downside of this perfect hotel in Warsaw.
Breakfast is decent but modest.
Have I mentioned already that I greatly recommend this hotel and will definitely get back if back in Warsaw? :)

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaroslaw H, Dyrektor generalny at Mamaison Residence Diana Warsaw, responded to this review, April 11, 2014
Dear mkks 1
Thank you for sharing your valuable feedback with us, we very much appreciate all your comments.
We’re happy that you have chosen our residence for your recent visit in Warsaw.
I am delighted to see that you enjoyed our excellent location, comfortable suite with panoramic terraces as well as our service.
Your kind comments relating to our staff are very much appreciated and have been shared with all as well as motivation to do even better in the future
However, we would like to apologize for any inconvenience during your stay caused by smell of cigarette smoke.
As we do everything to provide our guests with the best service, we are currently going through a technical inspection to check ventilation system and improve efficiency.
It would be great to host you again in the future,
I’m looking forward to welcoming you back!
Jarosław Huńka
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2014

Simply - a great stay. We've have been in Residence Diana for a couple of days. Room was available for use even before standard check-in hour and it was clean although located directly above the restaurant. Location is perfect, in the direct city center.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaroslaw H, Dyrektor generalny at Mamaison Residence Diana Warsaw, responded to this review, March 22, 2014
Dear fandz_wro
Thank you for staying with us and posting this nice review.
Your kind words about our location are deeply appreciated.
We're delighted you enjoyed yourselves here.
Warm regards from all of us at Mamaison Residence Diana.
Jarosław Huńka
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
Reviews in 11 cities Reviews in 11 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed January 18, 2014

Stayed here again for 3 nights and it was wonderful. The rooms are large and clean. The bathroom is very spacious, well lit and warm. The bathrooms are spotless! The unit we stayed in had a kitchenette. The staff at the hotel, especially the person we dealt with, Ms Anna, was exceptional. She is an asset to the hotel. She enjoys what she is doing and is a pleasure to speak with. It's always the staff at a place which makes one feel comfortable.
The wifi worked very well which was a nice change from the previous stay.
I would definitely recommend Mamaison Diana and will stay here again.

Room Tip: Avoid the rooms right above the very popular restaurant located on the ground floor. People smoke ri...
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaroslaw H, General Manager at Mamaison Residence Diana Warsaw, responded to this review, February 20, 2014
Dear billygoat001
Thank you for taking your time to review us on Trip Advisor.
We are delighted to read we provided a very unique stay to you and thank you for your comments regarding our spacious rooms and staff, especially about Ms. Anna.
Your words state a great value for Ms. Anna and entire team.
Let me express my sincere hopes to welcome you back in future.
Best regards from Warsaw to the New York.
Jarosław Huńka
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Mamaison Residence Diana Warsaw? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mamaison Residence Diana Warsaw

Address: 13A Chmielna Street, Warsaw 00-021, Poland
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Center with Internet Access Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Luxury Hotel in Warsaw
#7 Romantic Hotel in Warsaw
#10 Business Hotel in Warsaw
#16 Family Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mamaison Residence Diana Warsaw 4*
Number of rooms: 46
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Expedia, Booking.com, Cheap Tickets, Hotels.com, Splendia, Despegar.com, Agoda, getaroom.com and Priceline so you can book your Mamaison Residence Diana Warsaw reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mamaison Residence Diana Warsaw Hotel Warsaw
Mamaison Residence Diana Hotel Warsaw

Owners: What's your side of the story?

If you own or manage Mamaison Residence Diana Warsaw, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.