At check-in staff was very helpful and informative. We had a great apartment with 1.5 bathrooms, 1 bedroom and a living area/kitchen. It was a great deal - perhaps because we were there in April. The location is excellent, just on the edges of Old Town (near Nowy Swiat) on Chmielna street, which has tons of restaurants, bars, and shops. There's also a mall nearby and the amazing Traffic mega-bookstore is just across the street. The restaurant/bar seemed popular but we didn't have a chance to eat there. All in all the stay was good, the room was comfortable, and we hope to bring a student group back here this summer.