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“Excellent” 5 of 5 stars
Review of Mamaison Hotel Le Regina Warsaw

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Mamaison Hotel Le Regina Warsaw
5.0 of 5 Hotel   |   Koscielna 12, Warsaw 00-218, Poland   |  
Hotel amenities
Ranked #7 of 112 Hotels in Warsaw
Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Excellent”
5 of 5 stars Reviewed February 14, 2014

Wonderful hotel on the edge of old town. Room was nicely decorated with very comfortable bed. We were staying in a room facing the courtyard and it was very quiet. Staff were nice and helpful. A very good overall experience.

Stayed June 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mamaison_Le_Regina, Dyrektor generalny at Mamaison Hotel Le Regina Warsaw, responded to this review, February 20, 2014
Dear Victoria1126,

Thank you very much for choosing Mamaison Le Regina Warsaw. We greatly appreciate your comments and the excellent review! We are glad that we suceeded in providing an excellent stay for you and you liked our facilities.

We hope to welcome you soon again!

Kindest regards,

Agnieszka Tucharz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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747 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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London, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 13, 2014

We chose to stay here for a couple of nights as it was ideally located to explore the old town of Warsaw and we are very pleased that we did. The hotel itself is very well run. The rooms extremely comfortable with huge bathrooms and we were fortunate to have a lovely view overlooking a garden. The only negative was the price of the breakfast at £20 each! Highly recommended.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mamaison_Le_Regina, Dyrektor generalny at Mamaison Hotel Le Regina Warsaw, responded to this review, February 20, 2014
Dear CosEva,

Thank you for taking the time to tell us about your experience at Mamaison Le Regina Warsaw hotel. Reviews like yours are very motivating for all of us and make us simply happy. It is great to hear you were satisfied with our location and you felt comfortable in our hotel appreciating design of our room.

We look forward to welcoming you again at hotel Mamaison Le Regina Warsaw.

Best regards,

Agnieszka Tucharz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2014

The moment we arrived my son vomit on the floor in the entrance. The staff was very nice and make us feel comfortable, even when the situation was not nice. They were VERY child friendly. Perfect location, clean, elegant and quiet. Breakfast was delicious.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mamaison_Le_Regina, General Manager at Mamaison Hotel Le Regina Warsaw, responded to this review, February 12, 2014
Dear marianasalgado,

It is an utter pleasure to read such an encouraging review of Mamaison Le Regina Hotel and its team!

Myself and the whole Team are proud to receive such a wonderful feedback and we definitely recommend to choose our charming hotel for your next trip to Warsaw. We are also very happy you were satisfied with our breakfast.

We all hope to see you soon.

Best regards,

Agnieszka Tucharz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bonn, Germany
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 9, 2014

Perfect location in the "new town", walking distance to every place of interest. Good restaurants and cafes nearby. Nice staff, large luxurious rooms, very quiet, excellent pool and sauna. We did not have breakfast in the hotel. We enjoyed our stay very much. What we did not like: we booked airport shuttle twice and payed fpr it at the reception. We were charged 105 Zloty each. It turned out that if we payed the driver directly the price would have been only 80 Zloty. Nobody told us - that's why there's only an average rating for the service.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mamaison_Le_Regina, General Manager at Mamaison Hotel Le Regina Warsaw, responded to this review, February 12, 2014
Dear ute I,

Thank you for taking the time to tell us about your experience at our hotel - Mamaison Le Regina Warsaw. We are very happy to read that your overall stay was pleasant and charming. I assure you that I already talked to our team and araised situation will never happen again

I am looking forward to welcome you to our boutique hotel again.
I remain at your entire disposal for any assistance you may require..

Kindest Regards,

Agnieszka Tucharz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massachusetts
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 1, 2014

Perfect location, perfect staff, extremely clean and very quiet. There is a beautiful pool, sauna, and the opportunity to book a massage at the last minute. Breakfast was delicious and tne staff attentive

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mamaison_Le_Regina, General Manager at Mamaison Hotel Le Regina Warsaw, responded to this review, February 12, 2014
Dear kbyoga,

Thank you very much for your feedback of hotel Mamaison Le Regina Warsaw.

I am delighted to read that you enjoyed your visit while you were with us and that you were satisfied with service and our facilities as well as unique location.

I look forward to welcoming you back at our hotel.

Best regards,

Agnieszka Tucharz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paignton, United Kingdom
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 27, 2014

Always try and take a city break in January with friends, and tend to choose quality hotels in good locations.
We were a party of 6, and we stayed on a bed and breakfast basis.
Booked the standard rooms, which were located on the ground floor and perfectly adequate....and as the temperature was so very cold it was pleasing to always find the rooms warm.
Hotel is located in the Old Town and within easy walking distance of some very pleasant squares and streets with an abundance of local bars and restaurants to try out. Local eateries and bars were very good value.
Our hotel was booked on a bed and breakfast basis and the breakfast was of a very good standard. Typically Eastern European with meats and cheeses, but eggs, bacon, breads and fruit on offer too.
Hotel staff were plentiful and always cheerful and helpful.
Didn't use the spa area but took a look and it looked very good.
great base to stay if you want a smaller hotel in a super location.

Room Tip: If you are on a budget, the standard rooms are more than adequate
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mamaison_Le_Regina, General Manager at Mamaison Hotel Le Regina Warsaw, responded to this review, February 12, 2014
Dear Sara S,

Thank you for your kind words. We are glad that we suceeded in providing a nice stay for you and you appreciated our location and beautiful Warsaw’ s old town.

It is our aim to satisfy all our guests and we are extremely pleased to get back such positive review!

We hope to welcome you and your friends soon again!

Kindest regards,

Agnieszka Tucharz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dhahran, Saudi Arabia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 26, 2014

This hotel ticked every box that we could have hoped for.
I hope not to appear immodest but we do get to travel a lot and stay in 5 stars around the world.
This hotel might even cause me to reconsider the large chains.
It is simply the most immaculate, perfectly-located, friendliest and cutest boutique hotel either of us have stayed in for years.
From the smooth airport pick-up, smoother check-in in the intimate reception area to the great room service and staff falling over themselves to help you - well, you will thank me for directing you here.
The price was also very good for what we got.
We actually cancelled our last night in the Hyatt after our return from Gdansk as we could not say goodbye to our beloved LaMaison.
Only drawback was perhaps the absence of a decent bar area as the one there is a bit too open and lounge-like where you have to share with non-drinkers and people meeting up - sometimes a bit uncomfortable!!
It's a minor quible as we frequented lots of the gazillion bars nearby (big shoutout for the bar Polyester 20 m away!)
Will definitely seek out other hotels in this chain.
Sublime!!

Room Tip: Had a street facing room but the area is so quiet that it made no difference.
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mamaison_Le_Regina, General Manager at Mamaison Hotel Le Regina Warsaw, responded to this review, February 12, 2014
Dear DoubleJacknCoke,

Thank you for your feedback about your recent stay with us, we appreciate the time you have taken.

We are delighted that you are satisfied with our services and facilities and that your experience lived up to your expectations. Our team is always very helpful as the guests' satisfaction is our priority. Your kind comments relating to our bar area are very much appreciated and have been shared with all.

Thank you once again for your feedback and we look forward to welcoming you again at hotel Mamaison Le Regina Warsaw or other from our chain.

Kindest regards,

Agnieszka Tucharz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mamaison Hotel Le Regina Warsaw

Address: Koscielna 12, Warsaw 00-218, Poland
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Warsaw
#7 Luxury Hotel in Warsaw
#9 Romantic Hotel in Warsaw
#12 Family Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:5 star — Mamaison Hotel Le Regina Warsaw 5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Mamaison Le Regina Warsaw
Hotel Mamaison Le Regina

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