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“Good Value” 4 of 5 stars
Review of Ibis Warszawa Stare Miasto - Old Town

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Ibis Warszawa Stare Miasto - Old Town
3.0 of 5 Hotel   |   ul. Muranowska 2, Warsaw 00-209, Poland   |  
Hotel amenities
Ranked #35 of 114 Hotels in Warsaw
Timaru, New Zealand
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good Value”
4 of 5 stars Reviewed January 12, 2014

Consistent Ibis rooms, clean, comfortable and in a good location being a short walk to the Old Town and with a tram stopping right outside from the city centre. I found all staff to be pleasant enough but felt they could have offered a bit more help in their service. I ate dinner in the restaurant and found it to be typical run of the mill hotel food.

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta M, Revenue Manager at Ibis Warszawa Stare Miasto - Old Town, responded to this review, February 10, 2014
Thank you for taking the time to write a review about your recent visit to ibis Warsaw Old Town.
I am delighted that you enjoyed your stay and we have noted your comments. We can assure you that the matter is being looked into and will be dealt with accordingly.
Kind regards,
Marta Melon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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816 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Leicester, United Kingdom
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 2, 2014

As you would expect from Ibis - a clean, comfortable room at a reasonable price. The staff were friendly and efficient and the communal areas of the hotel all pleasant. I did not use the bar or restaurant during my stay but these looked good as well. What really sets this Ibis apart is the location which is very convenient being within walking distance to the old town (about 10 minutes pleasant walk) and with fantastic transport links. The hotel is located on the Muranowska stop on public transport. The hotel website lists bus and tram numbers for this stop - but beware because at least one of them is wrong (tram 18 - found that out the hard way when it took an unexpected right turn across the river - luckily had a 3 day pass so just got off and went back on one in the opposite direction then changed to another line). Have listed a the ones that I used but double check when you get there as I am unaware of how often they change the routes. Trams 4,15 and 35 to/from Centrum (by the Palace of Culture). From Chopin Airport used Bus 175 from the airport to Centrum then changed to the trams already listed to the hotel stop and same in reverse going back. Had no problems taking suitcase on these and the daytime services are frequent but busy at peak times. Also found it handy getting the bus back from the main shopping/eating street of Nowy Swiat (I believe it was numbers 116 or 518 but each bus (and tram) stop lists the stops on the route so just check for Muranowska which on the bus drops you at the hotel door. The tram stop to go into the city is on the corner literally just a few meters from the hotel and coming from town it drops you just across the road. Hotel is suitable for those visiting Warsaw for leisure or business.

  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta M, Revenue Manager at Ibis Warszawa Stare Miasto - Old Town, responded to this review, February 10, 2014
Thank you very much for your review, I am delighted that you enjoyed your visit to the ibis Warsaw Old Town. I look forward to welcoming you back again soon.
Kind regards,
Marta Melon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 17, 2013

Ibis hotels are pretty much the same wherever you find them. This one was very clean and well set out. The room was a bit small and there were 2 single beds rather than one large (for the 2 of us staying) but these do not even count as inconveniences.
Breakfast was very nice, and had the option of lovely kielbasa and potatoes which I took advantage of most days! However, there are confusing signs around the place regarding breakfast times. I asked one of the ladies at reception and was told breakfast was from 7 to 11. The next morning we went down at around 5 past 10 and they had just removed all the hot food. We also saw other vacationers caught out by this apparent misinformation. The simple solution was, however, just to turn up before 10.
The hotel is situated a short walk from Stare Miasto itself, and is very well served by transport links, including the tram, bus (and night-bus, which can be a blessing). Also, Gdanksa station is but a 5 minute walk away. A tip, for those travelling from Modlin airport, is to take the train to this station rather than Centrum, it makes for a far shorter and easier journey.
The staff were helpful (apart from the breakfast mistake!), and once when I went back into our room to pick up my girlfriend's handbag, the cleaner was in there. She made sure I showed her my confirmation to prove that I wasn't some random guy just walking into an open room and taking a handbag. This was very reassuring, and I thanked her for being so consciencious.
Overall, a very good stay indeed!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta M, Revenue Manager at Ibis Warszawa Stare Miasto - Old Town, responded to this review, February 10, 2014
Thank you for taking the time to write a review about your recent visit to ibis Warsaw Old Town. I am delighted that you enjoyed your stay and we have noted your comments. We can assure you that the matter is being looked into and will be dealt with accordingly.
Kind regards,
Marta Melon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 8, 2013

We stayed here for three nights. The rooms were clean and modern. Breakfast was good and had something different each morning, hotel staff were helpful. Short walk to old town. Would def stay here again if in warsaw. The main city is about a 25 minute walk which was fine.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta M, Revenue Manager at Ibis Warszawa Stare Miasto - Old Town, responded to this review, February 10, 2014
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.
Kind regards,
Marta Melon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perthshire,Scotland
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 3, 2013

We stayed here for a few days on a pre Xmas break - good value hotel which was reasonably close to all amenities. Rooms were clean, comfortable and good value - we had no issues. We stayed at the Westin the last time we were in Warsaw and whilst that was great value, so was the Ibis for the amount we paid. The restaurant for a meal, breakfast and the bar were all acceptable and again good value....I would certainly recommend this for anyone looking for a good deal.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marta M, Revenue Manager at Ibis Warszawa Stare Miasto - Old Town, responded to this review, February 10, 2014
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future.
Kind regards,
Marta Melon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Warszawa Stare Miasto - Old Town

Address: ul. Muranowska 2, Warsaw 00-209, Poland
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#7 Best Value Hotel in Warsaw
#27 Romantic Hotel in Warsaw
#30 Business Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Warszawa Stare Miasto - Old Town 3*
Number of rooms: 333
Official Description (provided by the hotel):
The Ibis Warszawa Stare Miasto hotel is located close to the old city of Warsaw and the Royal Palace. Only 12 km from Okecie international airport and 3 km from the railway station, it is ideal for weekends and longer explorations of the Polish capital. It proposes 333 air-conditioned rooms, a restaurant, a bar serving snacks 24/24, private covered parking and 6 meeting rooms for organising seminars and conferences. Wifi wireless Internet access for guests on a business trip. ... more   less 
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Also Known As:
Ibis Warszawa Stare Miasto Hotel Warsaw
Ibis Hotel Warsaw
Accor Warszawa Stare Miasto

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