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Hotel Rialto: Traveler Reviews

5.0 of 5
ul Wilcza 73, Warsaw 00-670, Poland (Śródmieście Południowe)
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Hotel Rialto
Ranked #15 of 109 hotels in Warsaw
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182 reviews from our community

Traveler rating
    105
    58
    15
    2
    2
See reviews for
Families
7
 
Couples
40
 
Solo
29
 
Business
66
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great Boutique Hotel in the Center of Warsaw”
5 of 5 stars Reviewed January 20, 2013

The Rialto Hotel is a very stylish hotel located within walking distance from both, tourist attractions and the business district. The rooms are comfortable and offer a welcomed change form the the way the vast majority of hotel rooms look all over the world. The rooms I have seen are kept in Art Deco and Colonial styles. The cleanliness of my room was always impeccable, in part because the cleaning staff do afternoon touch-ups.
The employees are friendly and attentive, but discrete. The Restaurant is rather good for Polish standards, as it offers a fresh take on classical dishes of local cuisine. The produce used seemed fresh and the preparation was on point.
Add a great value for money to the already impressive offer of the Rialto Hotel and what you get might just be the best hotel in Warsaw.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask mr_blonde85 about Hotel Rialto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rialtowarsaw, General Manager at Hotel Rialto, responded to this review
January 25, 2013
Dear Valued Guest,

First and foremost thank you very much for taking your time to write a review on TripAdvisor. We much appreciate you provided very valuable comments on your stay. We are delighted to see you enjoyed our facilities, services and the Rialto restaurant’s offer.
I was also delighted to hear that you found all our team members to be friendly and helpful. As always I have passed your feedback to my Team.
We are looking forward to welcoming you again in the near future!
Kind regards,
Jacek Szczesny
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Top Contributor
90 reviews 90 reviews
36 hotel reviews
Reviews in 44 cities Reviews in 44 cities
59 helpful votes 59 helpful votes
“Didn’t expect it would be that good.”
5 of 5 stars Reviewed January 19, 2013

Spent there only one night, but this was enough to convince us. Classic décor – although I’m not a fan, it was so well designed and with such attention to detail, that it really impressed me.

Reception very kind and professional. We got upgraded, huge two chamber room, with huge bathroom and comfy bed. Quality materials used, fashionable lights in the room, details everywhere, well thought design. Really loved the room.

As for the area, basically in the city center (but ot the Old City), plenty of bars and restaurants.
Surprisingly affordable for that good five star hotel.

Recommended.

Room Tip: Upgraded, two chaber rooms are splendid.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask olliemat about Hotel Rialto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rialtowarsaw, General Manager at Hotel Rialto, responded to this review
January 25, 2013
Dear Valued Guest,
I cannot thank you enough for your kind comments on TripAdvisor with regards to your recent stay.
We appreciate you found our unique classic décor impressive that made your stay unforgettable.
I truly hope we can welcome you back in our Hotel again in the near future.

Kind regards,
Jacek Szczesny
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basel
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Good hotel but some details need to improve..”
3 of 5 stars Reviewed January 4, 2013

We got an extremely good price for the stay over New Year holiday and we stayed for one week. I see that this hotel has constantly good prices on HRS (for a 5-star hotel). The room was cozy and originally decorated, the bathroom was great. This was already our second stay so we knew what to expect. This time however there were many little things that disappointed us - like outdated snacks in the minibar, DVD not working, remote control with empty batteries or a problem with a basin in the bathroom. These issues, however, were quickly resolved by the staff. The biggest problem this time was the air conditioning and the heating system making the room extremely dry. It was so dry that the first morning I woke up with a sore throat and did not have a good night sleep for the entire stay. Initially we were recommended to open the window and decrease the air conditioning. This did not help and I asked for an air humidifier but they did not have. After some days I asked that they switch off the heating completely in our room (this can only be done centrally) and this did help a little but I was already sick. It would make it easier if guests were able to control the heating in the rooms.
I would recommend this hotel because of the location (many great bars and clubs), it is close to the central station and the shopping area. Every day we had breakfast in different places walking distance from the hotel and I would recommend this instead of paying 18 EUR for the hotel breakfast...

Stayed December 2012, traveled as a couple
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Ask KasiaBasel about Hotel Rialto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rialtowarsaw, General Manager at Hotel Rialto, responded to this review
January 14, 2013
Dear Valued Guest,
Thank you very much for posting positive opinion about Hotel Rialto after your last
visit. We do appreciate you like our cozy hotel, with its original decoration.
It is really sad to hear you encountered the inconvenience during your stay this time.
Your comments are very important for us and we will do our best to solve the issue.
I look forward to welcoming you back to the Rialto very soon.
With kind regards,
Jacek Szczesny
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
1 review
“Extremely comfortable and pleasant stay”
5 of 5 stars Reviewed December 30, 2012

We were visiting Warsaw for a quick trip during our longer stay to visit my husband's relatives in Poland. After a few hours in the large beautiful and very comfortable room, we quickly extended our stay from 1 night to three. I wanted to stay even a 4th night, but there were no more rooms available! We stayed at a more famous 5 star hotel more centrally located last week, and would definitely choose the Rialto for any future stays instead!

The lobby of the hotel is small and not very impressive, but it is the building itself and the lovely rooms with all the gorgeous art deco details that impressed us.

As we were staying with a small child, we were happy to see a crib installed in our room upon arrival. The large room was enough space for my toddler to toddle around and play and the large and beautiful bathroom was a real treat for all of us. The bed was very comfortable and my husband and I managed the longest sleep-in in 2 years! We absolutely made use of the complimentary robes and slippers, and enjoyed relaxing in the small but beautiful steam room and sauna on the top floor.

I also had to do some work, and appreciated the free internet and the spacious desk was perfect for me to do some work while my husband and daughter were out.

The neighborhood is quiet but still very close walking distance to many things, so we were happy with the location. There is a really good restaurant across the street (Sofra) where we would run down for a coffee and lunch - highly recommended!

Overall I would definitely come back next time I am in Warsaw!

Room Tip: I found the price on their own website for the hotel was the same as the bargain sites like hotel.co...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask HeddyK about Hotel Rialto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rialtowarsaw, General Manager at Hotel Rialto, responded to this review
January 4, 2013
Dear Valued Guest,
Thank you very much for taking the time to write such positive response after your last visit.
We are very proud to hear you “fell in love” in our hotel. We do appreciate you found our unique Art Deco décor impressive and the room spacious and comfortable. We were also glad to hear you enjoyed our steam room and sauna on the top floor as well. It is always good to be reminded of what a great location and facilities we have.
I look forward to welcoming you all back to the Rialto Hotel really very soon.
With kind regards,
Jacek Szczesny
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wokingham, United Kingdom
Reviewer
3 reviews 3 reviews
“Lovely stylish and cosy hotel”
5 of 5 stars Reviewed December 20, 2012

Beautiful deco, with attention to detail. Good size and very comfortable rooms. We really liked the old fashioned lift with a dial indicator. The staff were helpful and friendly and always remembered our room number before we asked for the key, which gave it a personal touch. Poirot would have preferred a kettle in a room but the room service was excellent. Good location, close to the central train station. Many cafes and restaurant in the area. Would stay here again!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Agnieszka B for Warsaw
Ask Agnieszka B about Hotel Rialto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rialtowarsaw, General Manager at Hotel Rialto, responded to this review
December 27, 2012
Dear Valued Guest,
Thank you for taking the time to write a response after your recent visit.
I am glad to hear you really enjoyed your stay here. We appreciate you found our unique décor impressive that made it stylish and cozy. I was also delighted to read that you found all our team members to be very friendly and helpful.
I have passed on your comments to the Team I am proud to have at the hotel.
I look forward to welcoming you all back to the Rialto Hotel very soon.
With kind regards,
Jacek Szczesny
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hotel Rialto

Also Known As:
Rialto Hotel Warsaw
Address: ul Wilcza 73, Warsaw 00-670, Poland
Phone Number:
Region: Poland > Central Poland > Mazovia Province > Warsaw > Śródmieście Południowe
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
#6 Romantic Hotels in Warsaw
#13 Business Hotels in Warsaw
#15 Luxury Hotels in Warsaw
#19 Family Hotels in Warsaw
Price Range: $
Hotel Class:5 star (5*)
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