I have higher expectations when I stay at a five-star hotel, and this hotel met all those expectations.
The hotel is about 20 minutes away by taxi from Chopin International Airport and about 10 minutes away on foot from the central train station. A shopping center with numerous restaurants and shops (including a Carrefour supermarket at the basement) is between the train station and the hotel, and the Museum of Modern Art is next door.
There is much to like about this hotel. The beds are extremely comfortable, and if you do not like your pillows, there is a pillow menu from which you can choose four other types of pillows. The bedroom has a proper work desk and a corner where you can relax after a tiring day. The standard welcome treats and chocolates by the bedside were available; what I didn't expect, but very much appreciated, was the fruit that awaited me at the end of each day. This was always a welcome treat!
You'll be spoiled for choice with the breakfast buffet, which is available till 10:30 on weekdays and till 11:00 on weekends (and they won't ask you to leave the breakfast area till 11:30, when they have to open the restaurant to the general public for brunch). You can even order a glass (or two) of bubbly if you have something to celebrate first thing in the morning (as my colleagues and I did). There is no tacky music at breakfast, only the soothing sound of a harp (another welcome surprise!).
Service is superb. When I alerted the front desk to laundry that had potentially gone missing, I received a call from the manager who gave the problem his personal attention (and yes, my clean clothes came back the day after). Not only were the staff courteous, they were genuinely friendly and helpful.
My only regret about my stay was that I never made it to the fitness club and spa, as my schedule did not allow for such visits. I will certainly consider this hotel again when I am next in Warsaw!
Unless you want one of the apartment rooms that have kitchenette, go for the rooms on the higher flo...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
Thank you for posting a review of our property and recommend IC Warszawa in such a nice way.
Your words state a great value for me and the entire team. We are happy and proud that our everyday's work is visible and reflects on our guests’ satisfaction and good impressions in memory when you leave. Your kind comments are very much appreciated.
Thank you once again for your feedback and we look forward for welcoming you again at the InterContinental Warszawa.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.