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“Great Experience from start to finish” 5 of 5 stars
Review of InterContinental Hotel Warsaw

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InterContinental Hotel Warsaw
5.0 of 5 Hotel   |   Emilii Plater 49, Warsaw 00-125, Poland   |  
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Ranked #2 of 112 Hotels in Warsaw
Bray, Ireland
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Great Experience from start to finish”
5 of 5 stars Reviewed August 16, 2013 via mobile

There were a group of approx 40 of us staying @ the Intercontinental before our wedding and service & experience each of us got is second to none. This is a busy hotel with lots of rooms, but somehow, there is a really relaxed atmosphere throughout. The rooms are good sized and spotless. Breakfast has a huge range of excellently presented fare. Every member of staff I encountered was friendly and helpful. I recommend this hotel to anybody travelling to Warsaw, not even mentioning the astonishing views from the hotel rooms or swimming pool. Thanks to all the staff for making out stay such a wonderful experience.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, August 19, 2013
Dear Guest,

Thank you for choosing InterContinental Warszawa as your preferred accommodation and for taking the time to write a review.
We are delighted that during your stay, you were very satisfied with our services and facilities and that your experience lived up to your expectations.
Your comments are very much appreciated as we give the utmost importance to our guest comments as they help us to improve, and continually provide the best guest experience possible.
Thank you once again for your feedback as this assists us in continually provides our guest.
We look forward to receiving you again in the near future.

Kind regards,

Marten Schoenrock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,637 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (267)
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London
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 16, 2013

We had a very spacious apartment on the 19th floor and it was fabulous. Fully integrated kitchen, not that we actually used it as we ate out but everything was there if you needed it. Large bathroom with seperate shower & bath . Really nice toiletries provided. Everything was spotlessly clean and although the hotel was busy in the public areas, it was really quiet at night. Once you were in your room you couldn't hear a thing. Hotel was very central with easy access to all the main visitor sites and just a few minutes walk from central station. The breakfast was excellent with a really good choice of food and hotel staff very friendly and helpful

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, August 19, 2013
Dear Guest,

Thank you so much for the 5 star review and choosing InterContinental Warszawa as your preferred accommodation.
We are thrilled to hear that you enjoyed our rooms, location, breakfast and our staff. Your opinion is very important for us and stays as a reward and motivation for the future.
We hope to see you again in the not-so-distant future!

Kind regards,

Marten Schoenrock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, TX
Top Contributor
104 reviews 104 reviews
15 hotel reviews
Reviews in 46 cities Reviews in 46 cities
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed August 15, 2013

This hotel is located located in a great location across from the Palace of Culture And Science. Very close to the main train station too. When I checked in, I was asked if I wanted an upgrade to a deluxe room with a view of the Palace of Culture And Science building. I loved it! The view from the 24th floor was great! This upgrade also includes the breakfast buffet the next morning. Highly recommended for a stay in Warsaw!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, August 19, 2013
Dear Guest,

Thank you for posting a review of our property, we appreciate the time you have taken.
Your kind comments are very much appreciated and serve as a reward for all of us.
We are more than happy to note that your experience lived up to your expectations.
Thank you once again for your feedback and we look forward to welcoming you again at InterContinental Warszawa.

Kind regards,

Marten Schoenrock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
venice beach, ca
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 12, 2013

Warsaw... WOW! My room was huge. It was spotless and the bath/shower wing had great views of the city.

Staff... Bravo!

There is parking for large vehicles (nightliner) at the museum across the street with power.

Walk to shops and restaurants.
Eat Polish local and treat yourself to soviet era zakaskas or bars of the proletariat! Life changer.

Don't drink from the minibar unless $15 (USD) is your idea of a good time. Instead, find an "Alkahole" or Carrefour, buy the bottle and save!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, August 13, 2013
Dear Guest,

May I take this opportunity to thank you for taking the time to share your nice comments after your recent visit with us.
Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise.
I am pleased to learn that we fulfilled your expectations, and I assure you that your opinion will help us to maintain our high standards of service.

We are looking forward to welcoming you back in not too distant future!

Kind regards,

Marten Schoenrock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 11, 2013

It was second business meeting in Intercontinental Warsaw. Location is central near the public railway station. The staff is very friendly rooms are clean and had 5 stars equipment (I stayed in a non smoking room). Breakfast is fabulous. After a long business day you can relax at swiming pool or in shopping mall located near to hotel.

Room Tip: corner rooms are larger
See more room tips
  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, August 12, 2013
Dear Guest,

Thank you very much for sharing your experience at the InterContinental Warszawa with the Trip Advisor community, we are glad to learn that your stay were a pleasant one.

Thank you for all the kind words you spent and for recommending us in such a nice way.

We look forward to welcoming you again in not-too distant future!

Kind regards,

Marten Schoenrock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 9, 2013

Stayed here a few times over the past five years. First few stays, couldn't say enough great things about the hotel. This last say (one week in August 2013), the facilities were still top notch, but the food was really bad. I stayed with a team of people, and we all agreed the room service food was barely edible, breakfast was bland and boring (melons were the only fresh fruit option, and the radishes were seriously rotten, eggs were not appealing, etc) and the lunch buffet was average at best. We even had a conference room, and all they put out was cookies, no fruit or anything healthy except juices. It appears the food management has taken a vacation...

I only write this as I hope they can get their act together, because they have lost my vote on future trips. I stay in hotels about 250 days a year, and hope to not have to stay here again if the food stays the same.

Room Tip: Apartment rooms are awesome. Elevator is painfully slow, so lower floors are helpful during the mor...
See more room tips
  • Stayed August 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, August 12, 2013
Dear Guest,

Thank you for your review and being so detailed in the good, the bad and the opportunities to improve.
Whilst we are pleased with the good comment, we truly value the negative comments as this gives us the opportunity of improving what we can offer. Please accept our apology for the shortcomings you have experienced during your stay.
We have taken note of your valuable comments regarding food quality and have shared your feedback with our Food &Beverage team for the purpose of bringing improvements needed.

Again, thank you for staying with us and taking the time to give feedback.

Kind regards,

Marten Schoenrock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rotterdam, The Netherlands
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 9, 2013

Defenate value for money. Amazing view from the pool on the 43th floor. Staff was really friendly. We stayed in a room on the 38th floor, best view from a hotel room I've ever had. The location is very convenient, only a 5mins walk from the train station that has a direct connection to the airport.

Room Tip: Ask for a room on one of the top floors
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICWarszawa, General Manager at InterContinental Hotel Warsaw, responded to this review, August 12, 2013
Dear Guest,

Thank you very much for having chosen the InterContinental Warszawa for your recent visit to Warsaw, we much appreciate you having taken the time to provide most valuable comments on your stay.
I am delighted to see that you enjoyed our services and facilities, your kind comments shall serve as reward, as well as motivation to do even better in the future.
Once again, we appreciate your positive feedback and we look forward to serving your future lodging needs.

Kind regards,

Marten Schoenrock
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Hotel Warsaw

Address: Emilii Plater 49, Warsaw 00-125, Poland
Phone Number:
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 112 Hotels in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:5 star — InterContinental Hotel Warsaw 5*
Number of rooms: 414
Official Description (provided by the hotel):
The five-star InterContinental Warsaw is an impressive addition to the ever-expanding skyline. Located in the financial district opposite the Palace of Culture and Science, the hotel is a short distance from the main railway station, charming Old Town and the Warsaw Philharmonic. Well worth a visit are the Frederic Chopin Museum and Łazienki Park. ... more   less 
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