We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Modern Clean and Friendly” 5 of 5 stars
Review of The Westin Warsaw

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added The Westin Warsaw to your Saves list
The Westin Warsaw
5.0 of 5 Hotel   |   Al. Jana Pawla II 21, Warsaw 00-854, Poland   |  
Hotel amenities
Ranked #10 of 114 Hotels in Warsaw
Port Talbot, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Modern Clean and Friendly”
5 of 5 stars Reviewed August 5, 2014

This hotel is really of a very high standard. The service and facilities are first class. The wifi is very fast and the signal was strong in my 15th floor room. There are a good range of tv channels available. The bath room was stunning and the view from the room was amazing. The location is very good and if you forget to ask the receptionist to call you a taxi you wont have to wait very long before one passes by.

Room Tip: Get a high floor number to make the most of the view
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan F, Manager at The Westin Warsaw, responded to this review, August 11, 2014
Dear DavidT,

thank you very, very much for your nice and detailed review, which is, I am sure, very useful to many readers. I am happy to hear that me met all your expectations and the team and I are very proud that you granted us 5 stars.

I hope I will be able to welcome you again in the future,

best regards, be well

Stefan Friedl
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,413 reviews from our community

Traveler rating
    802
    496
    74
    29
    12
See reviews for
122
448
159
471
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 5, 2014

I stayed there two nights, downtown location, easy commute, spotless modern rooms... good value. The staff was friendly and helpful. Almost everyone spoke good English. Excellent breakfast buffet, offering a variety of choices (espresso and cappuccino too:)))).
cappuccino too:))

  • Stayed July 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan F, Manager at The Westin Warsaw, responded to this review, August 11, 2014
Dear Ineza K,

thank you very much for being our guest during your recent stay at the Westin Warsaw and thank you veyr much for your nice review. I was happy to ready your comments about the location, product and the team and I hope that we will manage to score a 5 star rating from your during your next visit.

Thank you again and very best regards from sunny Warsaw

Be well

Stefan Friedl
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Utrecht, Nederland
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 5, 2014 via mobile

Excellent business hotel in good location in Warsaw. I was in the executive floor room which was very spacious and had a nice view over the city. Good bed, complimentary wifi, great breakfast. Shower was either hot or cold, changing constantly. When calling a taxi, they tried to convince us to take the expensive hotel taxi. We thanked them and asked them to call a regular taxi, which is less than half the price.

Stayed August 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan F, Manager at The Westin Warsaw, responded to this review, August 11, 2014
Dear Mr. Kolf,

thank you for staying with us during your recent visit to Warsaw and thank ou for taking the time to post a review. I am grateful for your compliments and I am glad you enjoyed your stay at the Executive Club Floors - I hope you also had time to try our new Executive Club Lounge, which was only reopened in July after an extensive rejuvenation. I am sorry about the experience with your shower - we are currently looking into it. I am sorry that you felt that the "hotel" limousine service was pushed on you - actually the hotel is not working on a commission basis, we only suggest it as a service (better, cleaner cars and English speaking drivers) at PLN 25 within the city it is slightly more expensive but reflects a much higher service and is still quite reasonably priced compared to other European Cities but you are right, point taken.

I hope to be able to welcome you again in the future,

very best regards, be well

Stefan Friedl
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Herndon, Virginia
Level Contributor
82 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed August 2, 2014

This is a very difficult review because this is a beautiful hotel with above average staff service with the blaring exception of maintenance. This resulted in a miserable night somewhat my fault because I assumed the a/c would be fixed after the first call, and I really did not want them in at 2am when it became obveous that the problem was not fixed. In addition, the wired internet is still not fixed for secure connections; it took two calls to have bulbs replac ed in the reading lights; and missing curtain hooks have not yet been replaced. The hotel is a tremendous deal on the exectutive floor and the wait staff are very attentive though I did not get turn down service one night. They also have a wonderful breakfast! You decide- I knocked off 2 stars for the maintenance issues.

Room Tip: Get the executive package. It includes an afternoon snack with beverages, internet, and breakfast.
See more room tips
  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan F, Manager at The Westin Warsaw, responded to this review, August 4, 2014
Dear Drjack183,

thank you for your review and the constructive feedback. I am very sorry to read what has happened to you during your stay with us, even more reading your compliments, too. What a shame that we did drop the ball and let you down - my most sincere apologies for that. You can see most of our reviews are in the 4/5 star feedback range. I know this is not of help to you, every guest is unique and every experience is unique, too. I would be very grateful if you could send me a direct email, so I can further look into the matter and I hope that we will have the chance to welcome you again one day, so we can proof to you that we can do much better. Again my apologies and

Best regards from sunny Warsaw,

Stefan Friedl, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
williamsburg virginia
Level Contributor
126 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed July 31, 2014

Stayed here for three nights as part of a tour. Hotel, as you would exspect, is very clean. It is well located - about 20 minute or $7 cab ride to main city center. However, Warsaw is very spread out so this is normal. It is in walking distance to the Warsaw Rising Museum and 2 very good restaurants, a store and several ATMS. Breakfast food was extremely high quality and service was excellent. It is also very quiet.

Room Tip: Rooms on the inside - away from main street - are very quiet.
See more room tips
  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan F, Manager at The Westin Warsaw, responded to this review, August 4, 2014
Dear Adventurer21,

Thank you very much for your great review - it was a pleasure having you with us and I am sure many readers find your recommendation useful. Let me just add to this - the Golden Terrace is only 5 min walk, one of the most modern shopping malls in Europe (also worth going just for the design, which is amazing), also the train station and one of the cities many parks can be reached on foot in less than 5 minutes. The city is safe, clean and the people super friendly. We are looking forward to having you back one day - thank you again and

very best regards,

Stefan Fried, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
56 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
4 of 5 stars Reviewed July 30, 2014 via mobile

Nice property in a good location. I would not hesitate to stay here again. The rooms are large and clean. It's a standard Westin at the end of the day. There is a bar in the lobby which is usually busy during the day and the breakfast had plenty of options.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan F, Manager at The Westin Warsaw, responded to this review, August 4, 2014
Dear Brandonfel,

thank you very much for your kind review and for staying with us - we will aim for 5 stars for your next stay with us, please let me know when you are planning to come back. As you said one gets great value in the city and Warsaw is always worth a trip.


Very best regards

Stefan Friedl, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 29, 2014

I stayed there for two nights with my boyfriend. We had a corner room on 15th floor so the view was good. The bed is king size, very comfy and full of pillows, so it was good sleeping in.
I think we had a business room and we didn't need it, because it was a sort of vacation.
In the bathroom there were shower and bathtub and toilet products from Italy.
We had also coffee and teas.
Very quiet room.
The lift is super fast and with an amazing view.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan F, Manager at The Westin Warsaw, responded to this review, August 4, 2014
Dear Esterellaz,

Thank you for your great review and for being our guest. Great to hear that you did enjoy the corner room (they are a little bit bigger and have lots to light and sun, too) - for many of our guests, the Westin Hotels'signature beds Hevenly Beds are considered the best beds in the world and they even order them for the homes ... Thanks again and I hope to see you again one day in Warsaw - always worth a trip.

Best regards, be well

Stefan Friedl, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...
Travelers also viewed these Warsaw hotels
Śródmieście Południowe
Mercure Warszawa Grand
Mercure Warszawa Grand
#11 of 114 in Warsaw
4.5 of 5 stars 1,136 reviews
Polonia Palace Hotel
#8 of 114 in Warsaw
4.5 of 5 stars 1,545 reviews
Show Prices
Show Prices
Show Prices
Śródmieście Południowe
H15 Boutique
H15 Boutique
#1 of 114 in Warsaw
4.5 of 5 stars 302 reviews
Sofitel Warsaw Victoria
#12 of 114 in Warsaw
4.5 of 5 stars 1,572 reviews
Show Prices
Show Prices
Show Prices

Been to The Westin Warsaw? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Warsaw

Address: Al. Jana Pawla II 21, Warsaw 00-854, Poland
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Warsaw
#10 Romantic Hotel in Warsaw
#10 Luxury Hotel in Warsaw
#10 Business Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Westin Warsaw 5*
Number of rooms: 361
Official Description (provided by the hotel):
The Westin Warsaw - modern 20-storey hotel is ideally located in the heart of Warsaw. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with HotelTravel.com, Booking.com, Travelocity, Expedia, Hotels.com, Priceline, Odigeo and Venere so you can book your The Westin Warsaw reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Warsaw Hotel Warsaw
Westin Warsaw
Warsaw Westin

Owners: What's your side of the story?

If you own or manage The Westin Warsaw, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.