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“Wonderful” 5 of 5 stars
Review of Polonia Palace Hotel

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Polonia Palace Hotel
4.0 of 5 Hotel   |   Aleje Jerozolimskie 45, Warsaw 00-692 , Poland   |  
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Hotel amenities
Special Price
15% off room rate
Ranked #6 of 112 Hotels in Warsaw
Scotland
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
“Wonderful”
5 of 5 stars Reviewed June 6, 2014

The hotel is as central as you can be in Warsaw, a short walk to the rail station and subways are just under the road, and the Old Town is about a 30 min walk away.

Rooms are clean and very comfortable.

Breakfast is amazing, there is so much choice.

Staff are very helpful. I would definitely stay here again.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,311 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
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Lake Forest, Illinois
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 2, 2014

There is an old expression that "you get what you pay for." That is true with the Polonia Palace. Make no mistake: it is a fairly expensive hotel. At the same time, all of the services and accommodations are excellent. The front desk is extremely helpful with restaurant suggestions, as well as hints about decoding the tram system. Since the words cannot be read and certainly cannot be pronounced unless one speak Polish, it is helpful to have someone guide you through the street and tram conventions. If I were traveling on a strict budget, this is not the first place I would consider. But if I were looking for a restful, elegant experience, this would be at the top of my list.

Room Tip: Good,firm bed. The higher the floor, the quieter the room.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Piscataway, New Jersey
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 2, 2014

Modern airport train stops at Centrum station then just 500m walk to hotel. Grand style, clean, newly-renovated room tastefully furnished, good service and blazing hot sauna in a small fitness area which helps after the 30 minute 3km walk to the Old Town.

  • Stayed April 2014, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 31, 2014

Of all of the hotels in the 6 cities I stayed in on this trip Polonia was the one that almost earned 5 stars: excellent breakfast (with sparkling wine!), clean and comfortable rooms and located in a touristy area of Warsaw with plenty of good restaurants and shopping nearby.

My complaints are with the "free wi fi," which meant I could use it for one hr in the public areas. Want more than an hour, you gotta pay for it.

And one personal encounter: the bartender was really rude. We didn't realize you had to get credit card approval at the main desk first to charge to your room. When we tried to charge our drinks the bartender just said he wouldn't accept our card. He wouldn't accept our currency either: Euros or dollars (we were leaving the next day and no longer had Polish currency). It was a misunderstanding on our part, but he did not explain how we could pay. We told our tour guide the next morning and he confessed he's had problems with the same bartender as well.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Top Contributor
74 reviews 74 reviews
40 hotel reviews
Reviews in 40 cities Reviews in 40 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 31, 2014

Located a few blocks from the Centrum Train Station, the Polonia Palace is on a main street lined with businesses and shops. The entrance is a little obscure, but the interior is quite grand and posh. Front desk area is very professional and akin to any other main luxury hotel chain. The rooms were decent-sized, clean with complimentary water which was nice. The bathroom was pretty large with a full bathtub and speakers so you could hear the tv in the main area. Breakfast was top-notch with selections of breads, meats, cheeses, fruit, cook-to-order eggs, various dessert/pastries, juices, tea, coffee, and even champagne and vodka for morning mimosas or bloody mary's. The hotel has a 'business center" (just a computer station in the main lobby) where you can print boarding passes. They also offers Mercedes car service to the Airport for 80 zloty flat fee.

Room Tip: Ask for a room on a high level floor - for less noise from the street.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 29, 2014

I arrived late at night, and the front desk staff was very welcoming and helpful. I didn't get a choice of a room that's over looking anything, even though the hotel didn't seem to be very busy. I was offered a free drink, but I didn't have time to take them up on that. The room was clean and the bed was comfortable, but NO THRILLS. I think it would've been a much better stay if the room overlooked the main street.

Room Tip: Read about the history of the hotel...I was told, after I left of course, that it was the central lo...
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  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 29, 2014

The hotel is nice and clean but as i checked in lately, there were no other Deluxe rooms than those with "Street view". These room are nice and comfortable but with one major issue : street is very noisy and windows are not enough strong to stop the noise.
The girl at the reception proposed me to downgrade to Standard room - without change of the rate - what i refused. Finally, i should have accepted this proposition as the night was not very quiet...

In brief, the hotel is good if you have a room "inside".

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Polonia Palace Hotel

Address: Aleje Jerozolimskie 45, Warsaw 00-692 , Poland
Phone Number:
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Warsaw
#4 Romantic Hotel in Warsaw
#5 Family Hotel in Warsaw
#6 Luxury Hotel in Warsaw
#7 Business Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:4 star — Polonia Palace Hotel 4*
Number of rooms: 206
Reservation Options:
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Also Known As:
Polonia Palace Warsaw
Hotel Polonia Palace

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