This recently renovated hotel is in a convenient location for the Warsaw city centre and offers clean, luxurious and comfortable rooms. In my case I had a quiet room facing what used to be inside courtyard (now the ground floor has a roof and is used as the lobby of the hotel).
After reading the reviews here on trip advisor I was full of expectations. In general, the hotel is fine, however, in my opinion it is a bit overrated, especially when one considers the price per night.
Here are a few examples:
- breakfast: a nice good quality buffet breakfast but some things weren't right, like the scrambled eggs which looked and tasted strange (they seemed to be made from an egg concentrate coming out of a tetra pack rather than being made using real eggs).
- staff were helpful and generally did what they had to do. However, I always had the feeling they were not enjoying their jobs. I was here on business and when I asked for help with changing the set up of a small stall/booth I got the answer: "I don't know whether this is possible, I have to check with the boss." 2 minutes later the same person came back and without saying a word he did what I had asked him - with a grim face and without looking at me again.
- the most unpleasant thing was the water quality: I enclose a photo of the water BEFORE I got into the shower. I don't think this is unusual in Warsaw but I would expect that a hotel like this one has some kind of water filter in place! I urge anyone not to use water from the tap for drinking/brushing teeth etc. It looks and smells awful.
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- Also Known As:
- Polonia Palace Warsaw
- Hotel Polonia Palace