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“Sofitel Warsaw - a great place to stay.” 5 of 5 stars
Review of Sofitel Warsaw Victoria

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Sofitel Warsaw Victoria
5.0 of 5 Hotel   |   Krolewska 11, Warsaw 00-065, Poland   |  
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Ranked #11 of 115 Hotels in Warsaw
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1,418 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
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Townville, South Carolina
Top Contributor
348 reviews 348 reviews
131 hotel reviews
Reviews in 176 cities Reviews in 176 cities
191 helpful votes 191 helpful votes
3 of 5 stars Reviewed May 12, 2013

The hotel is in a great location for walking around Warsaw. The staff are knowledgeable and friendly speaking good English. The breakfast was fair at best - runny cold eggs. The hotel is in need of refurbishing.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Chef Concierge at Sofitel Warsaw Victoria, responded to this review, May 25, 2013
Dear CJB,
Thank you for having stayed with us recently and for your valuable feedback posted on Tripadvisor.com.
At Sofitel we always strive towards perfection, therefore I am very glad to read your remark on our knowledgeable and friendly staff, speaking good English. I also thank you for highlighting the splendid location of our Sofitel providing walking access to the Warsaw history and modernity.
I am truly sorry to hear that you’ve found our breakfast disappointing. I wish to explain that besides our generous buffet, you may also order a la carte and our chefs would be more than happy to satisfy your every wish.
With regards to the renovation – after opening our new pool, we will now – within a few days open the new restaurant “Kitchen Gallery” a modern brasserie which we hope will be adored and beloved by our guests. Further, the renovation plan includes our lobby and hotel rooms. And so, in the late 2013, we will welcome the first guests in our new rooms.
I hope we will have the chance of presenting you our progress and I remain at your entire disposal for all assistance you may require.

Yours sincerely,
Piotr Prasuła
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw
1 review
5 of 5 stars Reviewed May 8, 2013

located comfortably and in walking distance to several places of interest. pool is very nice. friendly and very helpful staff - especially i would like to mention the concierge services. can recommend this hotel.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Chef Concierge at Sofitel Warsaw Victoria, responded to this review, May 11, 2013
Dear Patrick K,
Thank you for having chosen the Sofitel Warsaw for your recent stay in Warsaw and for taking the time to leave your comments on Tripadvisor.com. Your opinion is very important for us and helps us to continuously improve our service.

I’m very happy that you appreciate our location which combines easy access to history and modernity and that you liked the comfort we provide.
I especially thank you for your positive note regarding our staff. It is very pleasant and motivates us to become even better in the future.

I remain at your entire disposal for all further assistance you may require and I look forward to welcoming you again very soon,

Yours sincerely,
Piotr Prasuła
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Warsaw, Warszawa, Poland
Top Contributor
154 reviews 154 reviews
59 hotel reviews
Reviews in 46 cities Reviews in 46 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed May 7, 2013

Located at Pilsudski square, opposite the Great Theatre, few steps from Royal Route, the Old Town and financial centre. Was staying in Junior Suite - very spacious, great view, Bose music system, large bed, comfortable working area. This hotel has a nice swimming pool and great breakfasts.

Room Tip: Rooms on the north have best view
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Chef Concierge at Sofitel Warsaw Victoria, responded to this review, May 11, 2013
Dear Gringo 30,

I thank you very much for your excellent review on your recent stay in our Sofitel Warsaw Victoria Hotel. We do appreciate every Guest opinion while such comments like yours are the best reward for our daily efforts.

We are very pleased to know that you have appreciated spaciousness of your room, its modern equipment and the total comfort provided by the MyBed, exclusively designed for Sofitel.

Thank you as well for mentioning our new pool with its unique mirror ceiling and our generous breakfast buffet.

I really look forward to welcoming you again very soon, knowing that our hospitality is another good reason to stay with us.

Yours sincerely,

Piotr Prasuła
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Baltimore, Maryland
Top Contributor
274 reviews 274 reviews
118 hotel reviews
Reviews in 127 cities Reviews in 127 cities
160 helpful votes 160 helpful votes
5 of 5 stars Reviewed May 4, 2013

Spacious rooms, nice views, comfortable furnishings, luxury bathrooms and great public spaces located just off Warsaw's central artery, within walking distance of the old town. And all at Poland's bargain prices! It's all been updated, but I wasn't surprised to discover that this was where the bigwigs used to stay in Communist days.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Chef Concierge at Sofitel Warsaw Victoria, responded to this review, May 11, 2013
Dear Wanderlust777,

Thank you very much for choosing our Sofitel Warsaw for your recent stay and for your very good comment.

We are really pleased to know that you have enjoyed both, our splendid location with such an easy access to the city top sightseeing and our interiors which you have found spacious, comfortable and luxurious. In addition to that, our staff is always eager to assist you with even the smallest issues, in order to turn your stay into a magnifique experience.

Referring to your review, we were in fact the very first 5-star hotel in Poland, opened in 1976. Therefore the list of noticeable events we hosted and the Guests who stayed with us is very impressive. I may present you our “Golden Book” with nice some photos of the former era at your next visit to our Sofitel Warsaw.

Looking forward to welcoming you again very soon,

Piotr Prasuła
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Brussels, Belgium
Top Contributor
66 reviews 66 reviews
26 hotel reviews
Reviews in 41 cities Reviews in 41 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 29, 2013 via mobile

The hotel is central located in Warshau and staff is verry helpfull. Unfortunately i stayed in older room but i believe the hotel is busy renovating.
Nice equipped fitness room and pool to relax. Sofitel stays for quality and i believe in this hotel it is for 80pc true

  • Stayed April 2013
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Concierge at Sofitel Warsaw Victoria, responded to this review, May 1, 2013
Dear Guest,

First of all, allow me to thank you sincerely for your stay at our hotel and for choosing Sofitel.

As you kindly noted the Sofitel brand stands for quality and we here in Warsaw are no different. Constantly improving our facilities and ensuring the level of services we provide is maintained, we strive to give our guests an unique hotel experience they will not forget. Our drive for perfection requires us to carry out refurbishments and renovations frequently. The work being done does provide a degree of discomfort, which we aim to reduce to the lowest level possible, but it also ensures the satisfaction of our guests in years to come.

Thank you for kindly noticing the results of the changes that we are undergoing, such as our magnifique Fitness and Spa Area. The Guests' appreciation of the works carried out in this area and the positive feedback we received is something that helps us go through this period of renovation. We are changing for You and seeing our guests happy with the results is the best reward we can hope for.

I would like to kindly encourage you, dear Guest, to come back to Warsaw and stay with us again so that you can be the first to enjoy the freshly renovated Sofitel Warsaw with the same friendly staff as last time. Maybe then you will be able to say that Sofitel Warsaw Victoria is 100% quality! From the bottom of my heart I hope this will be the case.

Kindest Regards,
Adrian Kołba
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London
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 22, 2013

We stayed here in March and had a wonderful time. The hotel was clean and comfortable, and most importantly warm! The room was lovely, breakfast was tasty with a good choice of food. The bar area was friendly. The pool was fabulous, although I'm not sure I liked the mirrored ceiling. Even the casino was fun!! The hotel is in a great location overlooking a beautiful park which contains the tomb of the Unknown Soldier. There are bars and restaurants within very close proximity, and the Old Town is nearby, which is very picturesque. If you fancy going somewhere a little different, I would heartily recommend Warsaw and couldn't imagine having a better base than Sofitel Victoria.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Chef Concierge at Sofitel Warsaw Victoria, responded to this review, April 27, 2013
Dear MaryFrost,

Thank you for staying with us and for placing this enthusiastic review on Trip Advisor.
I am so happy to know that you have enjoyed our hotel’s excellent location right next to Warsaw’s preeminent sightseeing and in the middle of the city’s top dining and shopping places.

I am pleased to know that you have benefited and appreciated many of our outlets and services, like breakfast buffet, our bar, the fitness area with a pool and also the casino. I will be pleased to share your opinion with all our Sofitel team, knowing that our efforts gave you the feeling of warmth and comfort in the very cold days of March.

Meanwhile we have entered the most beautiful time of the year, so I do invite you to visit us again and discover Warsaw again in its colorful spring version.

Yours sincerely,

Piotr Prasuła
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Warsaw Victoria

Address: Krolewska 11, Warsaw 00-065, Poland
Phone Number:
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Warsaw
#7 Family Hotel in Warsaw
#11 Luxury Hotel in Warsaw
#13 Business Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sofitel Warsaw Victoria 5*
Number of rooms: 343
Official Description (provided by the hotel):
The first 5 star hotel built in this historic city, the distinctive design pays tribute to the rich history of Poland. The hotel enjoys a perfect location, with fabulous views of the Saxon Gardens and the National Opera, and is a short walk from the Old Town. The 343 guest rooms and 52 suites feature cutting edge technology. Enjoy our fitness center offering the latest equipment, take a swim in the large pool or relax in the sauna. Massage treatments are also available for the ultimate in well being. ... more   less 
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Also Known As:
Sofitel Victoria Warsaw Hotel Warsaw
Accor Victoria Warsaw
Sofitel Warsaw
Warsaw Sofitel

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