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“beautiful” 5 of 5 stars
Review of Sofitel Victoria Warsaw

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Sofitel Victoria Warsaw
5.0 of 5 Hotel   |   Ul. Krolewska 11, Warsaw 00-065, Poland   |  
Hotel website
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Hotel amenities
Special Offer
Magnifique breakfast
Ranked #12 of 112 hotels in Warsaw
Limerick Ireland
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
“beautiful”
5 of 5 stars Reviewed February 17, 2013

After returning from a weekend break i would reccomend this hotel to anyone looking for a great base. This hotel is ideally located to tour both the old and new town of Warsaw 10 - 15 min walk either way and what a hotel to come back to unwind in luxury.The staff were very courteous and could not do enough to help make our stay more enjoyable. As we only stayed 2 nights and done alot of sightseeing we didnt spend alot of time in hotel to use any of there many facilities.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Concierge at Sofitel Victoria Warsaw, responded to this review, February 24, 2013
Dear Guest,

Thank you for choosing Sofitel Victoria Warsaw Hotel. We very much appreciate your comments regarding your stay.

We are happy to know that you enjoyed your time during your stay. Thank you for the postive review of our hotel.

We hope to see you again on your next visit to Warsaw,

Yours sincerely,

Amelia Zaleska
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,090 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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Stockholm, Sweden
Top Contributor
69 reviews 69 reviews
26 hotel reviews
Reviews in 35 cities Reviews in 35 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed February 17, 2013

It was bad start for me at Sofitel Victoria. I asked conseguir, do you know any cigar lounge? The answer was, it was a restaurant not far from here but it was closed two weeks ago. And later: no, I do not know anything. I went walking and passed another hotel and asked inside the same question, and I got direction. After 20 minutes of walking I sat on the cigar lounge and enjoyed the cigar.

In the evening, hotel's restaurant. I studied the menu and could not decide what to order. Asked the waiter, can you get some other vegetarian dish than Polish pierogi? The answer was: Do you eat fish? Finally the waiter "sold on me a fish dish." When I got it, I found it was not what I ordered. Waiter sold me fish and the result is "never ever again Restaurant at Sofitel Victoria". Would it be during a working trip then I would react powerful that waiter did not answer my question and brought me another dish than I ordered. During my free weekend, I am different.

Next try conseguir, any vegetarian restaurant walking distance from the hotel? The answer was an issue again! “Do you eat fish?” Many vegetarians also eat fish, supported the issue with. I have not answered a word, it was 15 seconds silence. Then conseguir rushed to computer. I got the direction to good vegetarian restaurant.

TV channels, in English only news, if I got it correct. One wonders what policies have the hotel if you are vegetarian friendly, cigar smoker and prefer see movies in English?

The rest of the hotel is really five stars except for the swimming pool and those who take care of guests there . Six start for the swimming pool and personnel.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
Top Contributor
80 reviews 80 reviews
33 hotel reviews
Reviews in 46 cities Reviews in 46 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed February 15, 2013

I stayed at this hotel for business and was very impressed. This hotel is located on the fringes of the old part of the city with many shops and restaurants within walking distance. The staff are very helpful and are always willing to give suggestions on where to go and what to do. I recommend this hotel to everyone.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Chef Concierge at Sofitel Victoria Warsaw, responded to this review, February 16, 2013
Dear Janet N,

Thank you for sharing your opinion on your recent visit in our Sofitel Warsaw Victoria Hotel.

Your affirmative words are very rewarding and valuable for us and we are pleased to hear that our services have met your expectations.

In fact our location allows you visiting historical monuments, enjoying Warsaw’s top culinary, entertainment and shopping places and gives you an easy access to the modern city center.

We look forward to welcome you soon again.

Yours sincerely,

Piotr Prasuła
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Luxembourg City, Luxembourg
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 11, 2013

I had the huge pleasure to stay in the Sofitel Victoria in december. I arrived very lately but the night auditor was charming. I've asked a room in a high floor and with view and the Square and I received... A room on the top floor with a panoramic view on the Square. I only stayed 8 hours in this place but it was wonderful. I will never forget my first trip to Warsaw and be sure, next time I'll have to come I will stay in Sofitel Victoria Warsaw. I hope the swimming pool will be refurbished.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Chef Concierge at Sofitel Victoria Warsaw, responded to this review, February 16, 2013
Dear Charles D,

I am really pleased to read your affirmative comment on Tripadvisor.com.

It is always a pleasure to receive positive feedback; especially if, like yours, it’s not only because of our hotel’s excellent location but also for our staff. It’s always our intention to provide every hotel Guest with memorable experience. Therefore I perceive your comment as rewarding and motivating to become even better in the future. And I am going to share your opinion with all our team.

I am looking forward to welcoming you back soon and I remain at your entire disposal for any assistance or information you may require.

Yours sincerely,

Piotr Prasuła
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zagreb, Croatia
Top Contributor
95 reviews 95 reviews
28 hotel reviews
Reviews in 62 cities Reviews in 62 cities
189 helpful votes 189 helpful votes
5 of 5 stars Reviewed February 11, 2013

This is very convenient hotel if you have business needs like trade fair or in nearby center. Facilities are very modern and up to brands standards. Building, from outside, pays tribute to social-realistic architecture. All in all go for it!

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Chef Concierge at Sofitel Victoria Warsaw, responded to this review, February 16, 2013
Dear ZGtomcat,
Thank you for taking the time to share the opinion on your recent stay at Sofitel Warsaw Victoria Hotel with other Tripadvisor’s readers.
As you have said, our building dates back to 70’es, however – thanks to its timeless design, we offer spacious pool and relaxation center (newly renovated), big garage and parking, modern and spacious conference areas (1.500sq.m.), restaurants, bar and a casino. I am really happy to hear that you have found our facilities up to the highest Sofitel brand’s standards and I thank you for your affirmative comment which I am going to share with our team.
Hoping for the chance of welcoming you again very soon.
Yours sincerely,
Piotr Prasuła
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Sheffield, UK
Top Contributor
180 reviews 180 reviews
105 hotel reviews
Reviews in 83 cities Reviews in 83 cities
217 helpful votes 217 helpful votes
5 of 5 stars Reviewed February 10, 2013

I stayed here for 3 days in February.
I felt very comfortable at this hotel. It is centrally located and it was a very easy walk to the old city. The hotel is built on the site of an old palace destroyed during the second world war.
The rooms are large as are the corridors. The facilities in the room are what you would expect from a modern hotel but there was no iron and ironing board.
There are a lot of helpful staff around the reception area of the hotel (many more compared to other hotels).
I only had breakfast at the hotel that was perfectly fine.
This is not like the grand old hotels in Paris, London or New York but it is efficient, clean with adequate facilities and good value.
I would gladly stay here again in the future.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Chef Concierge at Sofitel Victoria Warsaw, responded to this review, February 16, 2013
Dear MMmd,

I thank you very much for sharing your valuable and favorable comment on Tripadvisor.com.

It feels really rewarding and motivating to read that you have liked our helpful and accessible staff as well as our location combining easy access to the modernity and Warsaw’s preeminent sightseeing.

At Sofitel we strive towards perfection and it’s our ultimate goal to provide our Guests with truly “magnifique” memories. Therefore I am really happy to hear that you would choose our hotel for your future stays too.

Looking forward to welcoming you back soon, I remain at your entire disposal for all further assistance.

Yours sincerely,

Piotr Prasuła
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
paris
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 8, 2013

This Sofitel is located at the door of the downtown Warsaw in a place that is surrounded by many restaurants. The building is getting old as it is the 60's style of communist blocks. Even though it is branded Sofitel, the rooms are more looking like the below grade (Pulmann or Mercure) and require some upgrade. Nevertheless, the staff is very customer oriented and friendly, which is a good asset. You have to be careful in the choice of smoking/non smoking as it smells hard in the smoking floors ... The bed is very comfortable, the heating / cooling system is quite noisy so here also there is a need for upgrade. The overall amenities are fine, not specifically luxurious. The internet connections are fine. Overall, it is important to obtain a good rate as there is no reason to pay too much for this standard in a Sofitel brand. The location is good but there is now a need to take a real relooking of the rooms. Keep the staff as it is, they are wonderful.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Concierge at Sofitel Victoria Warsaw, responded to this review, February 10, 2013
Dear Guest,

Thank you for leaving a comment about our Sofitel Victoria Warsaw Hotel on Trip Advisor. Every guest's opinion is significant for us.

I especially thank you for your positive words about our stuff. It motivates us to become even better in the future.

I’m glad that you appreciated location of our hotel and I also would like to inform you that Sofitel Victoria will invest into modernization of our property. So with true pleasure I announce you that already in this year we will welcome first of our Guests in newly renovated rooms.

And I do invite you to visit us again soon, hoping that we will have a chance to show you our progress.

Yours sincerely,
Amelia Zaleska
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Victoria Warsaw

Address: Ul. Krolewska 11, Warsaw 00-065, Poland
Phone Number:
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Warsaw
#8 Romantic Hotel in Warsaw
#12 Luxury Hotel in Warsaw
#13 Business Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sofitel Victoria Warsaw 5*
Official Description (provided by the hotel):
The first 5 star hotel built in this historic city, the distinctive design pays tribute to the rich history of Poland. The hotel enjoys a perfect location, with fabulous views of the Saxon Gardens and the National Opera, and is a short walk from the Old Town. The 343 guest rooms and 52 suites feature cutting edge technology. Enjoy our fitness center offering the latest equipment, take a swim in the large pool or relax in the sauna. Massage treatments are also available for the ultimate in well being. ... more   less 
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Also Known As:
Sofitel Victoria Warsaw Hotel Warsaw
Accor Victoria Warsaw
Sofitel Warsaw
Warsaw Sofitel

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