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“Good bisiness hotel” 4 of 5 stars
Review of Sofitel Warsaw Victoria

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Sofitel Warsaw Victoria
5.0 of 5 Hotel   |   Krolewska 11, Warsaw 00-065, Poland   |  
Hotel amenities
Ranked #12 of 114 Hotels in Warsaw
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1,573 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Riga, Latvia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 27, 2013

Resided at the Hotel whilst attending the ITM travel fair. The room and facilities were very good my only criticism was the price of my food and beverage bill when checking out.. The burger from the bar was top drawer but I was slightly phased by the price of the water from the room.

The spa facilities were very pleasant and concierge services good.

Wifi connection reasonable and general cleanliness up to standard.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Chef Concierge at Sofitel Warsaw Victoria, responded to this review, February 2, 2013
Dear Guest,

Let me thank you for your good comment on your recent stay in our Sofitel Warsaw Victoria Hotel. We do appreciate every Guest opinion and we use it in order to further improve the quality of our service. It’s our ultimate goal to provide our guest with maginfique memories, therefore I am very happy to hear your good rating of our staff.

We are very pleased to hear such positive comments about the quality of our dishes. Delicious food is a “must” for a bar located in a Sofitel, in a bar overlooking one of Warsaw’s preeminent squares and the beautiful Saxon Garden.

Since the comfort of our Guests is the key value for us, we have included in our room rates all basic services like the pool, gymnasium, hammam, Wi-Fi and many others.

I remain at your disposal for all further information and assistance you may require.

Yours sincerely,

Piotr Prasuła
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Al Khobar, Saudi Arabia
1 review
5 of 5 stars Reviewed January 27, 2013

Elegant hotel, its only steps from attractive sites of Warsaw,the swimming pool is piece of art ,people are lovely and friendly. we really enjoyed staying at this hotel and I strongly recommend this hotel for a family vacation in Warsaw ,

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Chef Concierge at Sofitel Warsaw Victoria, responded to this review, February 2, 2013
Dear Guest,

I sincerely thank you for your rewarding review placed on the Tripadvisor.com.

Following your opinion, I would love to use the opportunity to recommend our Sofitel Warsaw for all leisure travelers. It’s only few steps away from the Royal Route connecting Royal Castle, Warsaw cathedral, other pearls of architecture with the picturesque Royal Gardens “Łazienki”. Hotel’s nearest neighborhood offers unique shopping opportunities ranging from local handcraft & art galleries, through small private shops, up to new modern shopping malls and luxury stores of world’s most elegant brands.

Warsaw is a city of beautiful parks with a lot of space, which makes public areas enjoyable at every time of the year. Uncounted art galleries, museums, concert halls, bars and restaurants, mostly just a short walk away from our Sofitel Warsaw, will make you busy and will provide you with unforgettable memories.

Finally, myself and our other concierges are here to help you making the most of your visit.

Looking forward to welcoming you soon,

Piotr Prasuła
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Duluth, Mn
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed January 26, 2013

My husband and I took at trip to Poland in Sept 2012 to visit friend and booked reservations via Expedia at the Sofitel on recommendations from friends. The hotel was lovely, breakfasts (included) were great and the staff was wonderful. I especially loved the pool. If we ever return to Warsaw, this is where we will stay.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Concierge at Sofitel Warsaw Victoria, responded to this review, February 2, 2013
Dear Guest,

We are very grateful that you decided to share your opinion about our hotel Sofitel Victoria at Trip Advisor. It is a pleasure to read such flattering words.

In particular, I would like to thank you for your positive view on our service. It is really agreeable and it keeps motivating all our stuff to even increase the quality of service in the future. I’m also very happy that you appreciated our superb, newly renovated pool area.

Hoping to have the chance for welcoming you again in the future and I remain at your entire disposal for all further assistance you may require,

Yours sincerely,

Amelia Zaleska
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Germany
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 26, 2013

Great location within walking distance to old city. The hotel has kept some of its east block charm with slightly outdated interior furnuture. I have seen better breakfast buffets in more comfortable surroundings. However the spa like pool area is nearly unmatched and outstanding.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Chef Concierge at Sofitel Warsaw Victoria, responded to this review, February 2, 2013
Dear Guest,

I thank you very much for leaving your precious comment on the Tripadvisor.com. Guests comments are very important for us as we use it to further improve the quality of our services.

I am very grateful for mentioning our superb location combining easy access to Warsaw’s preeminent sightseeing and its modern city center.

In fact, the architecture of our hotel, which was built in 1976, may reflect former style and you may now find more modern accommodation. I wish to add however, that similarly to our pool, also the other public spaces and hotel rooms will gradually be redesigned and refreshed. Please visit us again soon and I hope you will find also other areas unmatched and outstanding as you now rated our pool.

Looking forward to welcoming you again I remain with kindest regards.

Yours sincerely,

Piotr Prasuła
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
95 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 23, 2013 via mobile

Stayed at hotel when visiting at a business trip. Rooms are nice. Food in restaurant is food - but expensive. Breakfast is also good. A place I would stay at again. Nice bar as well ....... Central placed in the city.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Concierge at Sofitel Warsaw Victoria, responded to this review, January 26, 2013
Dear Guests,

Thank you for having chosen the Sofitel Warsaw for your recent stay in Warsaw and for taking the time to leave your comments at TripAdvisor. Every Guest opinion is very important for us and helps us to continuously improve our service. We are very happy that you enjoyed your stay.

Unfortunately, the hotel doesn't have influence on dub of the movies in tv.

Yours sincerely,
Beata Nowak-Obrzut
Concierge
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2 reviews
4 of 5 stars Reviewed January 21, 2013

We stayed for 3 nights, big room, great breakfast. Friendly and helpfull staff. Great poolarea. Walkingdistance to most places. Only bad thing was the tv, in english it was only news, and the rest was dubbed in polish, dutch and french. We are not used to dub in norway, english speaking movies and so on should be in english.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concierge26, Chef Concierge at Sofitel Warsaw Victoria, responded to this review, February 2, 2013
Dear Guest,

Thank you for posting comments on your last stay in our Sofitel Warsaw Victoria Hotel.

We very much appreciate your kind words regarding our helpful and friendly staff and for highlighting our excellent location as well as our newly renovated fitness area with the spacious pool.

On the other hand I am very sorry that despite of large number of TV channels available you have found a limited choice of movies in their original English or Norwegian language. The good news is that we constantly increase our offer and that our “video on demand” gives you as well a variety of options.

I really do hope to have the opportunity of welcoming you back soon and I remain at your entire disposal for all kind of assistance you may require.

Piotr Prasuła
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Warsaw Victoria

Address: Krolewska 11, Warsaw 00-065, Poland
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Warsaw
#6 Family Hotel in Warsaw
#12 Luxury Hotel in Warsaw
#13 Business Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sofitel Warsaw Victoria 5*
Number of rooms: 343
Official Description (provided by the hotel):
The first 5 star hotel built in this historic city, the distinctive design pays tribute to the rich history of Poland. The hotel enjoys a perfect location, with fabulous views of the Saxon Gardens and the National Opera, and is a short walk from the Old Town. The 343 guest rooms and 52 suites feature cutting edge technology. Enjoy our fitness center offering the latest equipment, take a swim in the large pool or relax in the sauna. Massage treatments are also available for the ultimate in well being. ... more   less 
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Also Known As:
Sofitel Victoria Warsaw Hotel Warsaw
Accor Victoria Warsaw
Sofitel Warsaw
Warsaw Sofitel

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