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“Sheraton Warsaw location, location” 4 of 5 stars
Review of Sheraton Warsaw Hotel

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Sheraton Warsaw Hotel
5.0 of 5 Hotel   |   ul. Boleslawa Prusa 2, Warsaw 00-493, Poland   |  
Hotel amenities
Ranked #16 of 115 Hotels in Warsaw
Fargo
Top Contributor
109 reviews 109 reviews
27 hotel reviews
Reviews in 43 cities Reviews in 43 cities
45 helpful votes 45 helpful votes
“Sheraton Warsaw location, location”
4 of 5 stars Reviewed March 27, 2014

The Sheraton Warsaw is located in the "three cross" area and embassy area near central Warsaw and a 15 minutes walk to Old Town. Many restaurant opportunities in the hotel as well as outside near the hotel. There is a Polish "7/11" type store right across the street to get essentials at good prices as well as a liquor store for those who need some of that. I did not go into the liquor store.

Room Tip: 6th floor is the Club floor
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  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, March 31, 2014
Dear tiger72647, Thank you for your great scores on TripAdvisor for our hotel location, our rooms cleanliness and sleep quality. I am glad this have fulfilled your expectations.
We will be happy to serve you again when your plans will bring you to Warsaw in the future.
Best regards
Artur Zawadzki
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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831 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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Warrington, United Kingdom
Top Contributor
62 reviews 62 reviews
34 hotel reviews
Reviews in 38 cities Reviews in 38 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed March 27, 2014

I was on a business trip and I stayed 4 nights in the Warsaw Sheraton. I was upgraded to the executive floor and was given a room with a great view of the city skyline. I didn't use the lounge facilities so can't comment on them. The room was large, clean and very comfortable, especially the bed and the lovely bed-sheets. The heating controls were very responsive.
Breakfast was more than adequate with a good selection of items available, especially health-type foods.
The staff were excellent although they could smile a little bit more for I found some of them to be seriously formal!

I enjoyed my stay and I would definitely stay again.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, March 31, 2014
Dear Norbert, Thank you for you four nights stay in our hotel and your excellent comments.
Great to read that you have enjoyed our Sheraton Club offer, liked our big rooms and our Sweet Sleeper Bed. We will be waiting to serve you again in Sheraton Warsaw hotel and its good to know your choice for next visit is already fixed.
Best regards from Warsaw
Artur Zawadzki
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 23, 2014

This was our 6th visit to the Warsaw Sheraton Hotel and as expected we had a great time and have enjoyed every minute of our stay. The hotel staff made us feel at home. We stayed in one of the Club Rooms GREAT PLACE - GREAT SERVICE, We recommend the Club Room Floor. The Room we stayed was spacious and had everything we needed. The Club Room is well appointed and offers nice breakfast. Delicious snacks are being offered during the day at no extra cost. We used Room Service three times and the trolley with our order arrived on time. We had dinner at the Hotel's Some Place Else restaurant and had great steaks.
We used the hotel's Limousine Service (Mercedes Cars) on arrival and departue, we also used the service for a city tour... We recommend this hotel and we plan to be back in the near future...

Room Tip: We recommend travelers to stay in a Club Room ... They will love it
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, March 24, 2014
Dear Israel R, Thank you for your loyalty to our hotel and for such a nice comments posted on TripAdvisor after your stay. I am trully glad we have fulfilled your expectations and that our offer of Club accomodation with all Club level services was apreciated. We will be waiting for your next visit to again do our best assuring you feel here in Sheraton Warsaw like at home.
Always for your disposal
Artur Zawadzki
Executive Assistant Manager
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Washington DC, District of Columbia
Top Contributor
84 reviews 84 reviews
39 hotel reviews
Reviews in 49 cities Reviews in 49 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed March 22, 2014 via mobile

Ok, I will clarify this, I had executive lounge privileges, that made a big difference. The room was very large, the bed was very comfortable, I can only say good things about the a accommodations. The gym was great, it was large and had plenty of equipment. The location was convenient to the airport, and where I was doing business. The staff were nice, and helpful. If I go back to Warsaw, I would stay there again.

Stayed March 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, March 24, 2014
Dear Donald G, Let me thank you for your stay in Sheraton Warsaw hotel and for your five stars evaluation of the experience in our hotel. Nice to read that our Sheraton Club with its services was convenient for you and that you enjoyed it as well great to see your positive evaluation of our Staff and their helpfullness.
We will be waiting to serve you again when back in Warsaw.
Best regards
Artur Zawadzki
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cameron Park, California
1 review
5 of 5 stars Reviewed March 21, 2014

We highly recommend this hotel for business or pleasure travel to Warsaw. My husband and I stayed at the Sheraton Warsaw for four nights during a very intense business trip in late October 2013. We are very frequent travelers with discriminating taste and this hotel met our needs brilliantly. This very pleasant stay started with a warm welcome by reception including a personal greeting by the manager Artur Zawadzki. The club floor king room was spacious, quiet, comfortable with excellent amenities. The club was clean, quiet and supported our business meetings very professionally. Food and beverage was delicious, plentiful and available all day. Fitness center was well equipped clean and pleasant for our workouts. The spa was extremely professional and a welcome luxury after a long trip from California. The location was perfect. A short and pleasant walk to the "Old Town" and Castle and close to dining and shopping. Staff was well trained, courteous and very helpful with all aspects of our needs.

Room Tip: Highly recommend the club floor upgrade.
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, March 24, 2014
Dear LadyBizTraveler2014, There is no better reward for me, the hotelier than such a nice note from our guest you have just posted on TripAdvisor. I will be trully happy to assist you again whenever you will be planing to visit Warsaw again.
Best regards from Warsaw
Artur Zawadzki
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh , Scotland
Top Contributor
88 reviews 88 reviews
29 hotel reviews
Reviews in 53 cities Reviews in 53 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed March 15, 2014 via mobile

What can I say when you book a 5star you expect a 5star. It ticks all the boxes, clean, nice lobby with good facilities n good eating options without leaving the building on a cold day but the room was just ok. You could have been in any other business hotel in the world like a Novhotel / NH hotel. Very stereo type. Don't get me wrong I got great sleeps in a comfortable bed n good hot showers. Everything worked but its not 5 star. I travel the world n have high standards n it was ok for 2 nights on a football trip but I wouldn't come back with my wife. Ok for business but not for pleasure.

  • Stayed March 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, March 17, 2014
Dear Cleggy Broon, Thank you for your stay in our hotel and for your valuable comments. Thank you for good notes on our cleanliness, our Restaurants options and comfort of our especialy designed for Sheraton Sweet Sleeper Bed. I am also glad that according to your comment "all have worked well" during your stay in our hotel. Notes about your expectations are very interesting for us so that we can know on where to improve in the future. I would be very interested in any particular suggestions from your side on what would you wisch to see in our rooms to match your expectations. Any comments will be valuable for us.
Again thank you for your stay and feedback.
We will be glad to serve you again
Artur Zawadzki
Artur.zawadzki@sheraton.com
Executive Assistant Manager
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Frankfurt, Germany
Top Contributor
104 reviews 104 reviews
22 hotel reviews
Reviews in 42 cities Reviews in 42 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed March 14, 2014

The Sheraton's lobby is not huge, but quite comfortable for several people to meet as compared to many other hotels. The sleeping rooms are very large by American and European standards as we had space to unpack our luggage and put the luggage away. Much less clutter in the rooms without having to jump over luggage to get rom the bed to the bathroom. Rooms are also very clean and comfortable. Front Desk staff is helpful, kind, and multilingual. You shouldn't have much trouble finding someone to speak English, Russian, and several other European languages. Cabs are easy to get here, but many restaurants and shops are also within walking distance. We ordered room service one evening and the food varied. One had a sandwich, which was very good, while the other had spaghetti which was only warm and left a little to be desired as for taste. Other than the pasta, the hotel is great.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, March 17, 2014
Dear Travel5856, I am happy to read your notes learning you have enjoyed your stay in our hotel and would like to thank you for your notes on TripAdvisor reccomending our large, clean and comfortable rooms to the other readers. Thank you also for "pasta" note which I will right away pass on to our Executive Chef for attention.
Sheraton Warsaw team will be waiting to serve you again whenever back in Warsaw in the future
Best regards
Artur Zawadzki\ Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Warsaw Hotel

Address: ul. Boleslawa Prusa 2, Warsaw 00-493, Poland
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Warsaw
#12 Romantic Hotel in Warsaw
#16 Luxury Hotel in Warsaw
#23 Family Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Warsaw Hotel 5*
Number of rooms: 352
Official Description (provided by the hotel):
Business-oriented Hotel situated in the city center, near embassies, ministries & stock exchange. ... more   less 
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Also Known As:
Sheraton Warsaw
Warsaw Sheraton

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