In appearance, this is much like other Sheraton hotels. It is quite new and has many good features. My room was bright and spacious, with a comfortable bed, lots of pillows, a work desk and a seating area. As with other Sheratons, there is a very large closet with lots of drawers and hangers for your clothes and enough space to keep your suitcases in the closet. The heating system worked very well and, most importantly, was virtually silent.
As this was a work trip, I did not spend a lot of time at the hotel and can't speak to the quality of most of the facilities. The breakfast room, however, was excellent. The room was well-organized, with a staff member escorting guests to a clean table and leaving a card on the table to ensure that it is not used by someone else. The food selection and quality of the buffet was superior to any other hotel that I have ever stayed at. They have pastries, bread, cold cuts, cheese, fruit, vegetables, cereals, juice, miso, rice, and an excellent hot buffet, including omelets made to order.
The hotel is a couple of kilometres from the old town. It is easily walkable by going out the exit by the breakfast room, turning right and following this street until you reach the royal palace.
Downsides: the room rates do not include free wi-fi, which should be a must in superior hotels, and which is available in a variety of public spaces in Warsaw. The various outlets in the room were either not easy to access or not appropriate spots to re-charge electronics. The key card-operated elevators do not always work on the first try, even if you follow the instructions.
Despite this, it is a good base for a business trip.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear art_nouveau_5, Thank you for your stay in Sheraton Warsaw Hotel. I am happy you felt comfortable in our hotel and enjoyed our hotel facilities. Thank you also for great rating on TripAdvisor and hope to have a chance to welcome you back with us personally.
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Best regards from Warsaw
Executive Assistant Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.