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“Lavish Hotel in Downtown Warsaw” 5 of 5 stars
Review of Sheraton Warsaw Hotel

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Sheraton Warsaw Hotel
5.0 of 5 Hotel   |   ul. Boleslawa Prusa 2, Warsaw 00-493, Poland   |  
Hotel amenities
Ranked #16 of 112 Hotels in Warsaw
Bourne, Massachusetts
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
“Lavish Hotel in Downtown Warsaw”
5 of 5 stars Reviewed October 19, 2013

Because of flight problems, we only spent one night instead of two at the Sheraton in downtown Warsaw, but what a great room! Huge room, high end furnishings, great comfortable king bed, huge bathroom--really nice. Good restaurant and bar scene, over-the-top breakfast buffet. Fabulous stay!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, October 21, 2013
Dear Pat G, Thank you for your excellent review and I am trully glad we at Sheraton Warsaw hotel have managed to exceed your expectations.
We will be waiting for your return ready to serve you again.
Best regards from Warsaw
Artur Zawadzki
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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717 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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English first
Topola, Serbia
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 18, 2013

Great hotel! Helpful staff, good location, excellent restaurant! Very please with the stay in the Hotel, will go back in 2 weeks. Highly suggest it if you are on business trip. A place to stay if you visit Warsaw.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, October 26, 2013
Dear danielpavlukovic, Thank you for your great evaluation of our hotel, we will be waiting to serve you again in two weeks time.
Best regards from Warsaw
Artur Zawadzki
Executive Assistant manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 17, 2013

Everything works there at the highest levels. From great selection of food to the club lounge that has everything that you need. As a business traveler you will have everything that you can dream of to make your stay efficient - if you need an office - there is even a Regus facility in the building. All major government buildings are just a stone throw away. As a recommendation - I've been informed that all official US delegations stay there... :) maybe because the US Embassy is just 300 m from the hotel? :)
All of the above is enough to say that this place is great, however what is really special is the bar - Someplace else... it really takes you someplace else after a long day or a tough week - no better place to relax with great food and live music...

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, October 26, 2013
Dear Elysium1980, There is no beter prize for us the hoteliers than such a nice and positive comment about our hotel after the stay of our guest like yours. Thank you for this. I am also very happy you have enjoyed our Sheraton Club with its wide and great offer as well as our Some Place Else bar with its live music entertainment. We all here in Sheraton Warsaw hotel will be waiting to serve you again at your next stays with us.
Thank you again and best regards
Artur Zawadzki
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh
Top Contributor
105 reviews 105 reviews
33 hotel reviews
Reviews in 38 cities Reviews in 38 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed October 16, 2013

Large comfortable bedroom in the Sheraton tradition. Comfortable beds; well-appointed bathrooms; up-to-date flat screen TV and the usual business communication tools. The hotel is housed in a somewhat unappealing building in the city centre. Handy for the CBD. Only problem was with the hotel electronic key which did not work after the first trek to my bedroom (which I only reached when someone else came into the lift and used their key to set the thing in motion!). Usual chat from front desk about keeping the key away from the mobile phone - as if I didn't know! Minor irritant though - good business hotel.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, October 26, 2013
Dear Copey53, Thank you for nice notes posted on TripAdvisor after your recent stay in our hotel. I m gld we have deserved your great evaluations such as location, our rooms, sleep quality and the cleanliness. Thank you also for the note about your magnetic key trouble in the guest elevator which I am adressing to our technicans right away.
Hope we will have a chance to see you in Sheraton Warsaw hotel again.
Best regards from Warsaw
Artur Zawadzki
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 14, 2013

In appearance, this is much like other Sheraton hotels. It is quite new and has many good features. My room was bright and spacious, with a comfortable bed, lots of pillows, a work desk and a seating area. As with other Sheratons, there is a very large closet with lots of drawers and hangers for your clothes and enough space to keep your suitcases in the closet. The heating system worked very well and, most importantly, was virtually silent.

As this was a work trip, I did not spend a lot of time at the hotel and can't speak to the quality of most of the facilities. The breakfast room, however, was excellent. The room was well-organized, with a staff member escorting guests to a clean table and leaving a card on the table to ensure that it is not used by someone else. The food selection and quality of the buffet was superior to any other hotel that I have ever stayed at. They have pastries, bread, cold cuts, cheese, fruit, vegetables, cereals, juice, miso, rice, and an excellent hot buffet, including omelets made to order.

The hotel is a couple of kilometres from the old town. It is easily walkable by going out the exit by the breakfast room, turning right and following this street until you reach the royal palace.

Downsides: the room rates do not include free wi-fi, which should be a must in superior hotels, and which is available in a variety of public spaces in Warsaw. The various outlets in the room were either not easy to access or not appropriate spots to re-charge electronics. The key card-operated elevators do not always work on the first try, even if you follow the instructions.

Despite this, it is a good base for a business trip.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, October 26, 2013
Dear art_nouveau_5, Thank you for your stay in Sheraton Warsaw Hotel. I am happy you felt comfortable in our hotel and enjoyed our hotel facilities. Thank you also for great rating on TripAdvisor and hope to have a chance to welcome you back with us personally.
Best regards from Warsaw
Artur Zawadzki
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 12, 2013

Stayed here on a personal trip.

Pros: Initially, was treated as "look at that young kid" until I checked in and they realized that I had booked one of their most expensive rooms. After that point, the staff was very friendly and went above and beyond to make my stay good. Excellent location! Hotel food was very reasonably priced. Club lounge was very nice too. Room was very spacious - lots of cool features in there ... overall, I was very impressed with the room.

Cons: Internet connection was iffy at times.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, October 16, 2013
Dear CAN_Businessman, I am truly glad you have enjoyed your stay on our Sheraton Club Floor in one of our suites. Thank you also for so nice and positive evaluation of our friendly staff, our hotel location, services and sleep quality. Schould there be any need to assist you with your future reservations in our hotel, we all are here waiting to do our best and make sure you have only positive impressions.
Hope to have a chance to see you back in Sheraton Warsaw Hotel
Best regards
Artur Zawadzki
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flemington NJ
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 11, 2013

I have stayed here on business a lot and have only good things to say about this hotel. Its right downtown, clean, nice room (lots of space), good food, friendly and well run. I have been all over the EU and this is one of the best spots if you are in Warsaw.

Poland is one of my favorite places for business since the people are nice and honest. No scams like in Paris and safe at night. Not to say you don't have to be careful. Its a big city and with all cities be careful. The Poles tend to be helpful and polite which adds to the experience.

The Chinese restaurant is excellent and the bar has good good too. The breakfast is very good and a buffet.

Lastly good workout center

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, October 14, 2013
Dear WesternBound, Thank you for your loyalty to our hotel and excellent notes on TripAdvisor.
I am happy to see your great evaluation of our guest rooms, cleanlines, value and location of our hotel and would like to thank you also for very nice notes on our InAzja Restaurant, our Some Place Else Bar and our Sheraton breakfast offer. Sheraton Warsaw hotel team will be waiting to serve you again on your return.
Best regards
Artur Zawadzki
Executive Asistant Manager
Sheraton Warsaw Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Warsaw Hotel

Address: ul. Boleslawa Prusa 2, Warsaw 00-493, Poland
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Warsaw
#12 Romantic Hotel in Warsaw
#16 Luxury Hotel in Warsaw
#16 Family Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Warsaw Hotel 5*
Number of rooms: 352
Official Description (provided by the hotel):
Business-oriented Hotel situated in the city center, near embassies, ministries & stock exchange. ... more   less 
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Also Known As:
Sheraton Warsaw
Warsaw Sheraton

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