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Sheraton Warsaw Hotel: Traveler Reviews

5.0 of 5
Ul. B. Prusa 2, Warsaw 00-493, Poland (Śródmieście Południowe)
Hotel amenities
Sheraton Warsaw Hotel
Ranked #13 of 109 hotels in Warsaw
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446 reviews from our community

Traveler rating
    258
    142
    35
    8
    3
See reviews for
Families
38
 
Couples
83
 
Solo
46
 
Business
174
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Good location, friendly staff and good food”
4 of 5 stars Reviewed February 15, 2013 via mobile

This was my third trip to Warsaw, and first stay at Sheraton. We were picked up at the airport by the hotel taxi which I highly recommend. Taxis are in general cheap and this will also save you some time.
The reception was well staffed and check-in was quick. The room was spacious and had a big desk, a sofa with a table and two chaires. I did miss some more lighting in the room and I was not able to adjust the room temperature down. Opening the window solved this problem, but it was a little annoying. The TV looked to have bad reception, it wasn't what you'd call HD..
We tried the restaurant "Something else", and ordered entrecote. It was a deliciously prepared meal, served in a nice atmosphere. The bar/cafe close to reception was nice and always full of people, maybe that was why the service what a bit slow. Breakfast room was big and had a view towards the street. Service was good, and selection of food was also good.
I would give 5 star rating if the room was without these "flaws", all in all I really enjoyed my stay. Will I go back? Without a doubt!

Stayed February 2013, traveled on business
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Saint Louis, France
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent place to stay”
5 of 5 stars Reviewed February 15, 2013

Great place to stay in Warsaw. In the heart of the city but in the calm area. You have direct access to Nowy Swiat street in 5 min of walking distance and then continuing you will get to the old town.Inside the hotel itself: excellent service and accommodation.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
“Nice hotel.”
4 of 5 stars Reviewed February 14, 2013 via mobile

Got moved as soon as we asked but first room given was next to the lift shaft which obviously was very noisy.
Just find it hard to believe that a 5star hotel gives out a noisy room!!.
Other than that really enjoyed our stay,staff were very helpful and polite.
Breakfast very nice.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review
February 18, 2013
Dear Guest, Let me thank you for your stay in Sheraton Warsaw Hotel and for your valuable comments addressed through TripAdvisor. Thank you also for nice review of our Breakfast offer and positive comment about helpful and polite associates in our hotel. I have already addressed with my Front Office Manager issue related to noisy room allocation and we definitely could avoid it. Our associates and our hotel services will be waiting for your return to Sheraton Warsaw at your next convenience.
Best regards from Warsaw
Artur Zawadzki
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff
1 review
“Lovely stay”
5 of 5 stars Reviewed February 11, 2013 via mobile

Went to Warsaw for a long weekend on the 24th jan, the hotel was lovely we were given an upgrade to a Junior Suite as it was a special occassion. The rooms were very clean and big, the bathroom was a lovely size. Service was amazing aswell as room service but a bit pricey. Location wise not far from everything but as when we went it was freezing cold so took taxis everywhere, they are located just at the back of hotel. Breakfast buffett was resonalbly good, a good variety and open till 10.30. Special thanks to the management for the upgrade really appreciated it, will defo be back in the summer the winter was too cold for me. The cleaning standards of this hotel were amazing as the maids were around all day it seemed our rooms were tidy throught the whole day even after returning from trips. Overall good location, very good service and good price for this lovely hotel.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask neee85 about Sheraton Warsaw Hotel
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SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review
February 18, 2013
Dear Guest, I would like to thank you for your stay in Sheraton Warsaw Hotel and for letting me know about your special occasion so that I could arrange for this making your stay enjoyable.
I am truly glad reading about your experience and even more hearing about plans to come back in summer to Sheraton Warsaw Hotel. We will be happy to assist you again waiting with our associates and our services to provide best experience again.
Best regards from Warsaw
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Hamburg
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“4 nights in Warsaw”
5 of 5 stars Reviewed February 9, 2013

Very pleasent and helpful staff, quick check-in and out and comfortable rooms. They also have a good fitness center downstairs. Its very central and you can walk to the city center and old town easily.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by mucbaz for Warsaw
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Additional Information about Sheraton Warsaw Hotel

Also Known As:
Sheraton Warsaw
Warsaw Sheraton
Address: Ul. B. Prusa 2, Warsaw 00-493, Poland
Region: Poland > Central Poland > Mazovia Province > Warsaw > Śródmieście Południowe
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Business Hotels in Warsaw
#11 Family Hotels in Warsaw
#13 Luxury Hotels in Warsaw
Price Range: $
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Six-story Business-oriented Hotel situated in the city center, near embassies, ministries & stock exchange. ... more   less 
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Sheraton Warsaw Hotel
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