We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good location, friendly staff and good food” 4 of 5 stars
Review of Sheraton Warsaw Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save Saved
You added Sheraton Warsaw Hotel to your Saves list
Sheraton Warsaw Hotel
5.0 of 5 Hotel   |   ul. Boleslawa Prusa 2, Warsaw 00-493, Poland   |  
Hotel amenities
Ranked #14 of 112 Hotels in Warsaw
Reviewer
4 reviews 4 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Good location, friendly staff and good food”
4 of 5 stars Reviewed February 15, 2013 via mobile

This was my third trip to Warsaw, and first stay at Sheraton. We were picked up at the airport by the hotel taxi which I highly recommend. Taxis are in general cheap and this will also save you some time.
The reception was well staffed and check-in was quick. The room was spacious and had a big desk, a sofa with a table and two chaires. I did miss some more lighting in the room and I was not able to adjust the room temperature down. Opening the window solved this problem, but it was a little annoying. The TV looked to have bad reception, it wasn't what you'd call HD..
We tried the restaurant "Something else", and ordered entrecote. It was a deliciously prepared meal, served in a nice atmosphere. The bar/cafe close to reception was nice and always full of people, maybe that was why the service what a bit slow. Breakfast room was big and had a view towards the street. Service was good, and selection of food was also good.
I would give 5 star rating if the room was without these "flaws", all in all I really enjoyed my stay. Will I go back? Without a doubt!

Stayed February 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

731 reviews from our community

Traveler rating
    404
    250
    56
    17
    4
See reviews for
63
168
63
277
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Saint Louis, France
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 15, 2013

Great place to stay in Warsaw. In the heart of the city but in the calm area. You have direct access to Nowy Swiat street in 5 min of walking distance and then continuing you will get to the old town.Inside the hotel itself: excellent service and accommodation.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
4 of 5 stars Reviewed February 14, 2013 via mobile

Got moved as soon as we asked but first room given was next to the lift shaft which obviously was very noisy.
Just find it hard to believe that a 5star hotel gives out a noisy room!!.
Other than that really enjoyed our stay,staff were very helpful and polite.
Breakfast very nice.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, February 18, 2013
Dear Guest, Let me thank you for your stay in Sheraton Warsaw Hotel and for your valuable comments addressed through TripAdvisor. Thank you also for nice review of our Breakfast offer and positive comment about helpful and polite associates in our hotel. I have already addressed with my Front Office Manager issue related to noisy room allocation and we definitely could avoid it. Our associates and our hotel services will be waiting for your return to Sheraton Warsaw at your next convenience.
Best regards from Warsaw
Artur Zawadzki
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 11, 2013 via mobile

Went to Warsaw for a long weekend on the 24th jan, the hotel was lovely we were given an upgrade to a Junior Suite as it was a special occassion. The rooms were very clean and big, the bathroom was a lovely size. Service was amazing aswell as room service but a bit pricey. Location wise not far from everything but as when we went it was freezing cold so took taxis everywhere, they are located just at the back of hotel. Breakfast buffett was resonalbly good, a good variety and open till 10.30. Special thanks to the management for the upgrade really appreciated it, will defo be back in the summer the winter was too cold for me. The cleaning standards of this hotel were amazing as the maids were around all day it seemed our rooms were tidy throught the whole day even after returning from trips. Overall good location, very good service and good price for this lovely hotel.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, February 18, 2013
Dear Guest, I would like to thank you for your stay in Sheraton Warsaw Hotel and for letting me know about your special occasion so that I could arrange for this making your stay enjoyable.
I am truly glad reading about your experience and even more hearing about plans to come back in summer to Sheraton Warsaw Hotel. We will be happy to assist you again waiting with our associates and our services to provide best experience again.
Best regards from Warsaw
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamburg
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 9, 2013

Very pleasent and helpful staff, quick check-in and out and comfortable rooms. They also have a good fitness center downstairs. Its very central and you can walk to the city center and old town easily.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MV
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 5, 2013

Nice place with nice appointments. One of the better in Warsaw. Service is OK. Could be better. Breakfast buffet was a bit disappointing in terms of quality of products served. And service is too noisy when cleaning rooms in the moring not taking into consideration people sleeping in. Otherwise a good stay.

Room Tip: Look for deals online ahead.
See more room tips
  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2013

Wonderful modern hotel with good facility's and great location , we only had breakfast in the hotel but the food was good and service was first class this hotel can not be faulted for value for money look forward to returning soon

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review, February 6, 2013
Dear Guest, I am glad you have enjoyed your stay in Sheraton Warsaw Hotel and would like to thank you for nice comments about your experience shared at TripAdvisor.
There is no better reward for us, the hoteliers than such a nice guest evaluation of our work as just received from you.
I hope to have a chance to welcome you back with us in not so distant future.
With best regards from Warsaw
Artur Zawadzki
Executive Assistant Manager
Sheraton Warsaw Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Sheraton Warsaw Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Warsaw Hotel

Address: ul. Boleslawa Prusa 2, Warsaw 00-493, Poland
Location: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Warsaw
#11 Romantic Hotel in Warsaw
#14 Luxury Hotel in Warsaw
#21 Family Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Warsaw Hotel 5*
Number of rooms: 352
Official Description (provided by the hotel):
Business-oriented Hotel situated in the city center, near embassies, ministries & stock exchange. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Orbitz, Hotels.com, Travelocity, Booking.com, Expedia, Starwood EMEA, Venere, TripOnline SA, Odigeo and Tingo so you can book your Sheraton Warsaw Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Warsaw
Warsaw Sheraton

Owners: What's your side of the story?

If you own or manage Sheraton Warsaw Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.