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“Fantastic value for a wonderful hotel” 5 of 5 stars
Review of Mercure Warszawa Grand

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Mercure Warszawa Grand
4.0 of 5 Hotel   |   ul. Krucza 28, Warsaw 00-522, Poland (Śródmieście Południowe)   |  
Hotel amenities
Ranked #11 of 112 Hotels in Warsaw
London, United Kingdom
Top Contributor
76 reviews 76 reviews
17 hotel reviews
Reviews in 34 cities Reviews in 34 cities
55 helpful votes 55 helpful votes
“Fantastic value for a wonderful hotel”
5 of 5 stars Reviewed July 23, 2014

The hotel is located a mere 10 minute walk from the main street of the centre of Warsaw as well as from the Culture Palace. We arrived by coach from Modlin airport, which stops right in front of the Culture Palace and from there we did not have to take any further means of transport but just walked to the hotel. The hotel room is like a boutique hotel, very stylish and modern but at the same time quite spacious. The bed is out of this world and one can really relax in this room and is reluctant to leave it! Breakfast was not included in our rate but then the price for the stay was very cheap, so one can afford the extra price for the breakfast. The breakfast itself is really good and one can choose between only cold food or having also the hot dishes (slightly more expensive). There is also a cheaper version, including only coffee, juice and toast with butter and marmalade. I would wholeheartedly recommend this hotel in Warsaw.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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794 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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Paris, France
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 19, 2014

Went to Warsaw for a long weekend. Mercure Warszawa Grand was our first choice thanks to its great localisation in the centre of Warsaw as well as an excellent price offered for a room. We booked a Superior room with breakfasts. At our arrival, and thanks to the Le Club Accorhotels Gold membership, our room was upgraded into a Prestige one, absolutely for free. We also received a special VIP treatment, which was a nice addition to an excellent room. Prestige room was nicely decorated and fully equipped, providing us with an amazing living space and beautiful Warsaw skyline view from our windows. Concerning our breakfasts, they were fresh and delicious, with a wide selection of traditional Polish and continental dishes. We also took advantage of hotel's small but well equipped gym as well as its sauna. I definitely recommend this hotel for both a business or pleasure travellers.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed July 18, 2014

Nice hotell with good service and clean room near to city center, old town and shopping.
A special thanks to Joanna Jannasz (Guest Relations specialist): she answered all our questions, found all information we needed and always wih a smile. Thank you for excelent service! You are realy the right person for this jobb! We are pleased with our weekend in Warszaw and recommend you to visit this nice city and stay at this hotell.
Olga and Lars / Sweden

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRELATIONS3384, Kierownik at Mercure Warszawa Grand, responded to this review, 3 weeks ago
Dear Olga and Lars,
I appreciate your comment about the Hotel and about myself. It is always an enormous joy to get such a positive feedback from our guests. It was also my pleasure to help you, to answer your questions and to tell you something interesting about my city. I wish you come back one day so I can serve you again. Good luck.
Joanna Jannasz
Guest Relations Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 14, 2014

I stayed for 3 nights as part of a business school group. The majority of the staff spoke excellent english so there were minimal language barriers. The rooms were slightly smaller than room in the U.S. but much better than London! The hotel is modern, clean and centrally located. Air conditioning didn't work very well, but other than that no issues.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 14, 2014

My friends had booked the same hotel but on arrival they were transferred to Mercure Centrum because of a problem with the room. Regardless of leaving me lonely for that night, on checkout, I asked for a hotel transfer so I could meet my friends, for which I was denied. Therefore, I had to pay extra for a taxi fare to the other Mercure because the fault of the hotel. In addition, when I got out of the Hotel Taxi, the driver tried to trick me into paying an extra 10zl over the already inflated price of 25zl (its 2km away).
I would suggest to stay at Centrum instead, as my friends got free breakfast and chocolates on their bed for the same price and I received nothing.

  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Droitwich
Top Contributor
66 reviews 66 reviews
43 hotel reviews
Reviews in 48 cities Reviews in 48 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 12, 2014 via mobile

Modern hotel with very helpful staff. Clean, comfortable room which was air conditioned with a fantastic drench shower, a fully stocked mini bar and (my common favourite!) tea and coffee....!!!

Decent bar and a very nice breakfast which was well worth the money.

Some nice restaurants within 5-10 minutes walk and about 20 mins to the old town (or 5 mins in a taxi). Overall a good place to stay.

Stayed July 2014, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Warszawa Grand

Address: ul. Krucza 28, Warsaw 00-522, Poland
Location: Poland > Central Poland > Mazovia Province > Warsaw > Śródmieście Południowe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Warsaw
#9 Romantic Hotel in Warsaw
#11 Luxury Hotel in Warsaw
#12 Family Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Warszawa Grand 4*
Official Description (provided by the hotel):
With a convenient location in the city centre and surrounded by major institutions including ministries, embassies and company headquarters, the Mercure Grand is ideal for the business traveller. Most of what Warsaw has to offer is nearby, including thehistoric Old Town, boutique shopping, Lazienki Park, numerous lively cafes and bars and The Royal Route. Very close proximity to trams, buses and Metro with easy access to Warsaw Central railway station. Come and discover the new Mercure Grand hotel. ... more   less 
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Also Known As:
Mercure Warszawa Grand Hotel Warsaw
Mercure Hotel Grand
Mercure Hotel Warsaw

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