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“A good hotel – but not great” 4 of 5 stars
Review of Novotel Warszawa Centrum

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Novotel Warszawa Centrum
4.0 of 5 Hotel   |   ul Marszalkowska 94-98, Warsaw 00-510, Poland (Formerly Forum Hotel) (Śródmieście Południowe)   |  
Hotel amenities
Ranked #30 of 114 Hotels in Warsaw
Certificate of Excellence
Tel Aviv, Israel
Level Contributor
72 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“A good hotel – but not great”
4 of 5 stars Reviewed July 23, 2014

It's hard to miss this hotel – sort of a UN Secretariat building in the middle of Warsaw.

The middle of Warsaw is strange, because so much of it was wiped out during World War II and it has developed recently into a relatively attractive city – with some exciting new buildings. If there is an eyesore downtown is a huge cultural center built in the 1950s using Soviet style grandiose architecture. It is certainly worth taking a look at it.

The hotel is attractive, complete, just not exciting. Our room had what one would expect, with a fine view, but small for a five-star hotel. The hotel seemed to be "a bit rough around the edges" but a satisfactory for stay in the middle of the city.

If you are interested in walking the hotel is at a major downtown intersection and I randomly chose one of the four streets to walk along and it was a good exercise walk. Sidewalks were born and not filled with pedestrians.

Room Tip: If you want a view of Warsaw, this is the hotel for. Ask for a high floor
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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1,832 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (226)
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Clermont-Ferrand, France
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 22, 2014

For those who like big cities, this hotel is perfect! The view on to Warsaw Palac Kultury i Nauky and the skyscrapers is just wonderful. At night, the palace shows different lightings. Demand a nice view and you get the upper floors. The hotel itself is big and just recently renovated the public area. You can easily reach it from the train station Centralna and the Centrum Metro station. Numerous buses drive to it as well. The rooms are ok, nothing special to mention. You get a kettle with tea and coffee, a fridge, hair dryer and a TV (with a lot of French programmes). The breakfast was not included and costs about 16€ per Person, which is way to much. BUt we ate around the corner in one of the numerous bakery and bakery stands.
Next time in Warsaw, we stay there again.

Room Tip: Floor 14+ and Palace facing side
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 21, 2014

Stayed the week of the 14th July 2014........The checking staff were very slow with no logical order on managing the growing number of people checking in. I was on the 22nd floor, the rooms are very good, Big, Clean, with a good air conditioning and a view of the city.
Breakfast is very good with a wide selection of most things available..
Waiting for colleagues I was able to see the check-out process everyday and the process is very slow and no control of the growing number of people waiting.

If the breakfast process and the check-in/out process was quicker I would stay again.

Room Tip: 22nd floor or above for a quiet room.
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Atlanta, Georgia
Level Contributor
57 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 21, 2014

The Novotel is nice, clean and pleasant enough. What I really missed was the service we are accustomed in the USA. Staff makes efforts but not trained to impress. Some of the staff is fine, some are not quick and some make funny faces such as bar personnel when clients are slow to make choices.
Location is good, room is spacious and clean but no extra towels or anything else for a family of 4.

Room Tip: some rooms have a view of the modern area in front of hotel.
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  • Stayed July 2014, traveled with family
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
65 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 20, 2014

We stayed in this hotel as part of a Trafalgar group tour. The location of the hotel is extremely great. It has a great view from our room. It is a very big hotel with big, quiet and clean rooms, it also has so many guests from different tour groups and conventions. Breakfast is perfect. The hotel has newspapers like The Moscow Times and The London Times and other Polish and Russian newspapers in the lobby.

It is centrally located, near the metro, near a Carrefour supermarket, a Burger King, a KFC and several restaurants, Money Exchange, a mall. You have everything that you need in the area.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thessaloniki, Greece
Level Contributor
75 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed July 19, 2014

This hotel is located in the commercial centre of the city. Very handy if you travel to/from Modlin airport because the shuttle bus stop was very close to the hotel. The room was a typical novotel double room with a sofa for the kids. The breakfast was excellent and variable with tasty choices. The view was amazing since the room we got was in the 18th floor overlooking the Palace of sciences. The staff was good but a bit unpersonal. In order to go to the old city you have to get a tram just outside the hotel entrance.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem, Israel
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 16, 2014

stayed in this hotel for two nights as part of a delegation. big hotel, nice room great view, very clean an quit. situatated in the center which is very nice, free wifi.
its a good place to be at as a base to explor warsaw.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Warszawa Centrum

Address: ul Marszalkowska 94-98, Warsaw 00-510, Poland (Formerly Forum Hotel)
Location: Poland > Central Poland > Mazovia Province > Warsaw > Śródmieście Południowe
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#21 Family Hotel in Warsaw
#21 Romantic Hotel in Warsaw
#23 Luxury Hotel in Warsaw
#23 Business Hotel in Warsaw
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Warszawa Centrum 4*
Number of rooms: 733
Official Description (provided by the hotel):
Excellent conference facilities and WiFi internet make the Novotel Warsawa Centrum ideal for a business trip. This 4 star hotel in the heart of Warsaw is also perfect for your next holiday. Enjoy fusion cuisine at Essencia Restaurant, aromatic coffee atLe Cafe and exotic cocktails at Le Bar. Get a workout with a view in our wellness centre with gym and sauna on level 31. Close to the iconic Palace of Culture and Science and 500 m from the railway station with a convenient connection to the airport. ... more   less 
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Also Known As:
Novotel Warszawa Centrum Hotel Warsaw
Novotel Hotel Warsaw
Novotel Hotel Warszawa Centrum
Novotel Warsaw
Warsaw Novotel

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