I was staying only one night at the hotel for business and usually when thsi happens my checkin is after 10PM to leave the hotel in the morning.
Most of the hotels end up giving me the best room as the left overs are the most expensive ones, but in this case they gave me a smoking room, although it is stated in my profile reservation that my preference is quite and non-smoking room.
I checked in and went stratight to the restaurant and about 11:30 PM when I finally got to my room I found out that the room was smoking room and with no opening windows there is no way to breath.
I called the reception who said all the 7 rooms left were smoking rooms and they couldn't do anything.
After I told them I was going to find another hotel room to sleep a few hours and wouldn't pay for my stay, they decided to give me a non-smoking room at 1 AM, which was one level below of the room type I had reserved to start with.
Summary: service level = 0
The breakfast was also not good. It was a large croweded room due to the huge size of the hotel and nothing special for the high price paid for the night.
I wouldn't recommend this hotel for a friend, as there are better options in Warsaw in the same area for better prices.
There was also a party in the nearby mall close to the main strain station that was loud and noisy (no sound isolation)
- Official Description (provided by the hotel):
- Located in the heart of Poland’s capital city, Warsaw Marriott Hotel offers not only easy access to all major sightseeing attractions and financial district but mostly elegant and comfortable interiors.The hotel offers 518 beautifully appointed guest rooms, including 95 suites, 3 Concierge levels; on-site parking and shopping area. In each room guest will find new bed from Marriott, with down comforters, designer duvets and fluffier pillows and amenities like tea and coffee maker, spacious work area and Wi-Fi in rooms.The hotel is also a home to chic shopping gallery and tempting dining options, including the enchanting Parmizzano's Restaurant, famous for its fine Italian cuisine and 40th floor Panorama Bar & Lounge with magnificent views over Warsaw.The World Class Health Academy provides state of the art equipment for a thorough workout, swimming pool, sauna, steam bath and newly opened Euphoria Spa.For business and social events, the Warsaw Marriott Hotel offers over 2,600 sq m of flexible meeting and exhibition venue including 19 meeting rooms. ... more less
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- Also Known As:
- Marriott Warsaw
- Warsaw Marriott