Situated in the heart of the old town, this Pizza Hut is occupying some prime real estate. There is both indoor and outdoor seating.
Due to it's location, at peak meal times it gets incredibly busy and we saw people queuing to get in on numerous walks past.
We decided to pop over to Pizza Hut for some lunch that we could get boxed up to take with us on our journey home the following day. It was already 2:30pm by the time we got there and on a Tuesday, so not too busy.
The food was very tasty, as you'd expect from Pizza Hut. It was also good value for money in comparison with Pizza Huts in the UK and more affluent European countries - it worked out at about £7 (~35zl) for a large thin base pizza.
The overwhelming downside was the staff and general service.
We stood next to outdoor seating area, waiting to be directed to a seat by the staff member standing guard at the entrance. She point blank ignored us until we walked past her and told her we wanted a table for two, she didn't direct us anywhere just said it was fine.
We then spent 10 minutes waiting for a menu to be brought over to us, until my brother have up and went over to pinch one off the stand himself. The staff then proceeded to avoid being anywhere close to the tables and couldn't be flagged down, so it was another 15 minutes before we could place an order.
When it was time to order, the woman took my brothers order and then just walked off without taking mine, so I had to flag her back again.
We then waited around 10 minutes for a diet coke and a latte to arrive - it wasn't that busy, I have no idea what took do long.
The pizzas took around 25 minutes to arrive, which was tolerable enough. In the meantime is consumed my drink and had been futilely trying I get the attention of a member of staff for a refill, which wasn't possible until someone walked right by us to clear up a table.
We had similar issues getting the bill organised after that. Throughout the whole process, the staff were surly and seemingly purposefully unhelpful. We didn't manage to coax a single smile out of any of them despite our attempts at being polite and friendly. This was nothing like what we had experienced in every other restaurant, shop or hotel in Poland. Needless to say, no tip!
Whilst the food is pretty good, there are far more tasty options available in the old town - the old town square is a short 100m walk away and has a dozen restaurants outside in the sun which all serve excellent food.
Steer clear of Pizza Hut and stock to the proper local stuff!
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