The Hotel Rzeszow is a fine, grand modern hotel that sits above a major shopping centre located at the busiest traffic junction in Rzeszow. If you’re arriving by car, you may want to research the location on Google Earth before driving there. The entrance to the hotel is on the second level of the parking garage, and once you know where the lobby is you’ll be able to find it again – but the first time is an adventure. If you’re on foot, there’s a ground level entrance with elevators to the lobby level but no-one to help you with bags, suitcases, strollers, wheelchairs or any of the other things that travellers arrive with. The front desk staff vary widely – the morning crew were charming, friendly and helpful, whereas the afternoon shift were polite but not friendly and only spoke English when pressed. Rooms are also a lottery – the view from the back of the hotel comprises acres of air-conditioning pipes and is not worth looking at, whereas the view from the front looks across the square and the monument and is worth the money. Breakfast [very good], parking [good when you’ve located the hotel lobby] and internet were all included in our price but the bedrooms are rather basic - bland, small, modern capsules. We booked two rooms and neither had bathtubs, only showers which is fine with us but that may not suit everyone. The bathroom has an annoying soap dispenser that provide all-purpose detergent rather than shampoo and there’s very little provided in the way of amenities - no lotions, soaps, shampoos, toothbrushes, slippers or robes, but there is a bar fridge plus very basic tea-making facilities. The electric kettle is on a hard-wired tray that sits on the only deskspace and it bubbles over, so if you plan to use a computer on the desk you’ll need to move the tray well away from anything electronic, and if you plan to recharge your computer, iPad, phones or ebooks, make sure that you stay in the room while you do it – the hotel uses the energy-saving key in slot system, but when the key comes out the power goes off at the outlets and your equipment stops charging. Even overnight, if you use the master switch next to the bed to turn off lights, you’ll find that all charging stops as well. Another anomaly in rooms ending with 22 is that there is no closet – apparently the design of the hotel prevents these rooms from having closets so guests are required to hang their clothes on three hooks that are provided, but without coathangers ! The final disappointment concerns the gym – guests of the hotel can use the gym that’s in the shopping centre but will need to hire a towel and pay for bottled water. The gym is big but not particularly clean or well-maintained. The impression created by this hotel is that it was designed by a panel of accountants – it is efficient at the minimum possible cost, is without charm and has no enduring memories. We visit Rzeszow several times per year and have been trying different hotels – but won’t be back to this one, we prefer the Hilton.
choose a front facing room
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.