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“"Clean, Friendly and Well Located"” 4 of 5 stars
Review of Hotel Rubinstein Residence

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Hotel Rubinstein Residence
4.0 of 5 Hotel   |   Szeroka 12, Krakow 31-053, Poland (Kazimierz)   |  
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Hotel amenities
Ranked #68 of 242 Hotels in Krakow
Reading, UK
Top Contributor
71 reviews 71 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
62 helpful votes 62 helpful votes
“"Clean, Friendly and Well Located"”
4 of 5 stars Reviewed March 29, 2014

This traditional style hotel was a very pleasant, last minute booking. Recently completely rebuilt, (with a little work still being undertaken), the Rubinstein is a cosy small hotel in the Jewish Quarter of Kazimierz, with only 27 rooms. Unfortunately ours was a modern room on one of the upper floors, rather than one of the traditionally furnished rooms with beamed ceiling. Even so, it was large, comfortable and completely spotless. The bathroom was a joy: marble, underfloor heating and 'mood' lighting at floor level. Bath time with wine has never been such a delight! Beds are warm and comfortable, with everything you could want other than tea and coffee making facilities.

Breakfast, for us, was in the lower ground restaurant - although it moved each day due to the continuing building work (which was not noisy or disruptive in any way). A buffet with great selection of fresh produce: cheese, meats, pastries. If you want something cooked, then do try the scrambled eggs: beautiful golden yellow and full of flavour.

There is a small jacuzzi/sauna and fitness area on one of the upper floors but you must ask at reception for this service as it is not left open for general use. The real plus for this hotel is its reception staff who are only to happy to help with all needs and enquiries. Dariusz in particular, is a very welcoming young man who is well informed and passionate about the area's history and was a pleasure to talk to when planning our trip to Auschwitz. He was equally keen to hear our views on our return - and seemed to enjoy any opportunity to use the English language. Normally we like to make our own way to local areas of interest. However, for Auschwitz I would certainly recommend taking an organised trip. We were in a minibus of about 14 people which picked us up and dropped us off at the hotel and organised introduction to guides and transport between sites. We could easily have wasted half a day trying to do this ourselves.

The Rubinstein is well located for eating out. There are many hotels within easy walking distance, and, once again, Dariusz was able to recommend restaurants to suit all tastes and pockets. Our favourites were U Sasiada (for more formal dining) and Chajim Kohan (an informal 'museum' type interior in the same street as the hotel).

We stayed for 3 nights but really 4-5 nights are needed to see enough of Krakow to get a full idea of its history in a more relaxed way. The Rubinstein is a hotel that I would fully recommend to anyone wanting to visit this area - either for business or pleasure.

Room Tip: Views of street from front rooms. Request a lower floor if you want to experience the traditional fu...
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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220 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • English first
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English first
Guisborough, United Kingdom
Top Contributor
104 reviews 104 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed March 25, 2014

Standard room this time, previously stayed for 7 nights and had a superior room which was large with larger bathroom, this time a smaller room but still just as nice.
Breakfast is an excellent choice and you may select items from the cooked menu also.
Location is superb with Old Town about 20 minutes walk away, same in the other direction for Podgorze just over the bridge. Tram stop very close if required. Ten minute walk to centre of Kazimierz. Plenty of restaurants and bars nearby too.
Staff are nearly all extremely pleasant and helpful apart from the man who blew smoke into my partner's face while he walked through the bar and abruptly asked "Yes?". Very unfriendly and uncalled for, we do not expect this kind of treatment.

Room Tip: Rooms facing the square may be quieter than those facing the main street.
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucca, Italy
Top Contributor
86 reviews 86 reviews
26 hotel reviews
Reviews in 39 cities Reviews in 39 cities
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed March 23, 2014

Krakow is a marvelous place to visit as a tourist, and it has many wonderful sites to see. Of particular note are the very friendly local folks. Most of the younger people speak English, and are helpful if you have questions or are just seeking directions. In the heart of the old Jewish Quarter lies the Rubinstein Hotel - named after the cosmetics founder (Helena Rubinstein) who grew up next door to where the hotel is located. The hotel staff is most pleasant and helpful and in front of the hotel is a large open area with numerous tables - served by the restaurants on either side of the hotel. There are also restaurants and bars across the street from the restaurant. Likewise, across the street from the hotel is an area where you can pick up one of the modified golf carts (for lack of a better description) to carry you all around Krakow. You can usually negotiate a lower price the service. The hotel is about a 25 minute walk from the Castle and a shorter walk to the Old Town Market Square. The rooms at the hotel are quite nice and some have antiquities in the room. The entire hotel was renovated (rebuilt) and the 'before' photo's should not be missed. The room we had was very large and well appointed. However, the phone did not work and could not be fixed while we were there since the wall had to be opened up to fix the phone, Also, if you have a late arrival - be sure to call the hotel a day or so before your arrival and remind the staff that you will be coming in late - just to ensure that your room is not given to someone else. All-in-all a very convenient, enjoyable place to stay. jr

Room Tip: Ask for a room with antiquities - whether an old statute or painting. Also, ask for a room that doe...
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wigan
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 8, 2014

We have just returned from 5 nights in this wonderful hotel which is very well situated near to a tram stop and there are many restaurants close by.
We had a spotlessly clean standard room that was large and beautifully furnished with a large marble bathroom very well stocked with good quality toiletries that were replenished each day, the room was also lovely and warm and very welcoming after coming in from the cold outside.
The breakfast was excellent with a very good choice, some hot choices were included and are cooked freshly for you and additional dishes could be ordered for a small supplement.
The staff were very friendly and helpful and nothing was too much trouble for them.
We booked our airport transfers through the hotel and these went very smoothly, we had been diverted to another airport for two hours due to fog and was so please to see the taxi driver holding a board up with our name when we finally arrived at Krakow Airport.
We also booked two tours through the hotel and again everything went smoothly and were picked up and dropped off at the hotel.
Restaurants to recommend are Zsara across the road, Portofinos and Warztat (all on Trip Advisor), there is a lovely atmosphere in the reatuarants around the Jewish Quarter at night.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertfordshire
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 4, 2014

The hotel in itself was of a very good quality, extremely clean, with good facilities, but the biggest plus was the helpful and friendly staff who couldn't do enough for us. There was a really good choice at breakfast and the hotel was even able to provide me with gluten free bread, which I emailed and asked for in advance. They also used it to provide a packed lunch.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucks
Top Contributor
117 reviews 117 reviews
61 hotel reviews
Reviews in 64 cities Reviews in 64 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed March 3, 2014

This is located as per all the other reviews and is about 15 minutes stroll from the market square. The immediate area away from the hotel is not actually that nice with very few facilities that a tourist would probably need !
The staff could not have been more helpful in arranging our taxis and trips.
Didn't eat there in the evening but the breakfast at 38 pl.is good value for money with plenty of choice of hot and cold food.
I had what was called a single room with a double bed. 2 people would have been a bit cramped in a room that size but it was nonetheless very clean and comfortable.
The shower room was too small and it required putting a foot in the shower in order to sit on the loo in any comfort ( sorry if too much detail here ! ) but apart from that niggle this place cannot be faulted.

Room Tip: see if there are any larger rooms than the standard one.
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  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tychy
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 26, 2014

We stayed there on Valentine Day at room 502. It was fabulous! Great place, friendly and customer focus staff. Terrific food both on dinner and breakfast. Location in the centre of Old Jewish District of historic Cracow and for those who are interested in history of Polish Jews its absolutely a 'must see' place. Room was great too. Spacious, clean, quiet, freshly renovated, comfortable king;s bed, 2 bathrooms with unique design. Spectacular view upon Szeroka street and in far perspective - Wawel Castle. We will be back on 'Szalom on Szeroka street' ( festival of Jewish culture) but now we will ask for a table on upper terrace. Highly recommended.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Rubinstein Residence

Address: Szeroka 12, Krakow 31-053, Poland
Phone Number:
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kazimierz , Stare Miasto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#28 Luxury Hotel in Krakow
#43 Romantic Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Rubinstein Residence 4*
Number of rooms: 28
Official Description (provided by the hotel):
Hotel Rubinstein is a place with many faces. It combines functions of a restaurant, accommodation, as well as a conference and artistic center. Hotel Rubinstein offers its guest 28 comfortably appointed rooms: 4 single rooms, 10 standard double rooms, 9 deluxe double rooms and 5 exclusive suite apartments. All the interiors characterize a typical for Hotel Rubinstein boutique character and rich furnishing. ... more   less 
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Also Known As:
Rubinstein Hotel Krakow

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