We stayed at the Poleski Hotel in August 2011. We arrived early but were told the room would not be available until 2.00pm so they let us store our cases in a locked room at reception. We had room 11 which to our disappointment had no view of the river so was a bit dreary. The two other couples we travelled with had rooms 4 & 6 which both had river views and were much brighter. Our room was basic but looked a bit tired. The carpet was covered in stains, the beds were ok but the bottom sheet resembled a tablecloth and barely covered the mattress. 2 bottles of water were supplied free of charge each day but the mini bar didn’t have much selection or stock.
Breakfast was ok but not kept stocked or hot. We had to wait more than half an hour for milk for tea and cereal one morning despite asking 3 times. There is a roof terrace which was lovely during our stay because the weather was very hot, but again not stocked so the bar staff had to go down 2 floors to get the drinks we ordered so the service was very slow.
Krakow is a fantastic city with lots of historical places to visit with the square at the hub which provides entertainment and markets during the day, so overall you don’t stay in your room for long periods of time so you have to decide whether to accept a lower class of hotel for better value or if quality is more important to you there are much nicer hotels than this one.
Positives: Good location, nice roof terrace,
Negatives: Badly lit, air conditioning inadequate, no room telephone, no English channel on the TV, unhelpful staff, some rooms need updating
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