This is my first review on trip advisor. Our family was in love with this hotel, the staff and the location. Hotel opened 4 months ago and is worth every penny of the $200/day. Great service at check in, restaurant, bar and room service. The hotel is very modern, like the "W" hotels in the USA but more bright. The hotel is very close to the train station from where you can catch a shuttle to and from the airport.

The breakfast buffet is nice, if not exceptional. The hotel is across the newly built Galeria Krakowska and next to a large open square. If you like people watching, the hotels out door cafe is the place to hang out. The hotel is 10 minute walk from the main market square.

Stayed 2 nights in August and found the staff extremely pleasant and helpful. Welcome drink on arrival was a nice touch. Rooms not overbig but very comfortable and everything we needed. The hotel is very convenient for buses, trains and the Old Town. You can take the train from the airport - very cheap and arrive just a few minutes walk from the hotel.

Nice atmosphere at the hotel, light and airy bar and area to sit outside for a drink too. There is also an excellent new shopping centre adjacent to the hotel. We would stay here again, Krakow is well worth a visit, staying at this hotel makes it easy to visit Auschwitz [very moving], salt mines etc without the need for taking organised tours. Cracow-life.com is a handy website for tips.

All in all excellent value for money.

Getting There
Get a free shuttle bus from the airport to the nearby, tiny railway station. We waited only a few minutes for the train which took about 15 minutes to get to the main Krakow Train Station. It cost 6 PLN (1 PLN = 0.27 Euro) and we bought our tickets on the train. Andels Hotel is situated about 100 m from the station on the other side of a newly-developed, pedestrianised and very attractive plaza.

Location
The hotel is a comfortable, pleasant 10-minute walk from Krakow's main square. Right next to the hotel there is a brand new 4 storey shopping centre, Galleria Krakova, with over 250 shops and restaurants, including a supermarket.

Bedroom
The double bed was about 7 feet square. There was a large, flat-screen TV and a Philips DVD player: bring your own DVDs and don’t forget “Schindler’s List”, which was set and filmed in Krakow.
I asked for, and got, a room with shower and bath. All rooms have shower but not all have a bath. Clear glass partitions surround the shower and WC: don’t walk into them.
There was a safe and mini-bar in the bedroom.

Food
Breakfast was a buffet, with a wide and tasty choice of cereals, fruit, cheeses, yogurt, hot and cold meats and several varieties of bread. It was eaten in a ground-floor dining-room overlooking the plaza. There are some tables outside.
We had lunch and dinner in the hotel, too. Here, the food was good but the choice was very limited. There are, however, many good restaurants within 10 minutes walk in the town.

Service
Service was friendly, polite, helpful, professional and efficient.

General
The hotel was brand new and designed and decorated in an attractive, ultra-modern manner. If the price is within your budget then book it: you won’t get better.

I had the pleasure of staying in this hotel from the 23rd to the 27th of August, What can i say about this hotel only "Fantastic" I travel alot in my line of work and its hard to find a hotel that just gets it right ! Andels hotel has the best staff i have ever seen in any hotel in Europe and unlike other staff in other hotels you can see that they love working here. I have stayed in other hotels in this city and some of them are five star. If your thinking of going to one of these hotels i would have to say dont ! Been there and have the T Shirt ! Andels hotel is number one and i will say to you hand on heart once you go there you will want to return time after time. It's location is fantastic ! All i can say is for such a new hotel they just got the magic. I will be returning to Andels from now on everytime i go to this wonderful city. To all the staff - What can i say only thank you so so much. Ye are wonderful - - 11/10