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“Mama's Hostel” 4 of 5 stars
Review of Intro Hostel

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Intro Hostel
ul. Bracka 4, Krakow 31-005, Poland (Stare Miasto)   |  
Hotel amenities
Ranked #127 of 320 Specialty Lodging in Krakow
Lincoln
Top Contributor
66 reviews 66 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
44 helpful votes 44 helpful votes
“Mama's Hostel”
4 of 5 stars Reviewed June 4, 2012

Good location and great service. Only problem was it was a bit noisy. Otherwise I would recommend it.

Room Tip: We stayed in the room for two people and it was very good but was close to the dining room and despi...
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  • Stayed October 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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81 reviews from our community

Traveler rating
    36
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Stockton On Tees
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 31, 2012

Stayed at Mama's in February with 10 other lads. The hostel staff were the friendliest people i have ever met and went out of their way to make sure we had a good time. Hostel is in a fantastic location just a stones throw from the main square. There is a Subway below and also a disco bar which is good for a night cap. We had a 12 person dorm and there was plenty of space and also lockers provided for free which was great! Showers were always warm and available. The coffee on the morning is so fresh and tasted beautiful. The hostel had no problem with us returning in the early hours either but just made sure we were quiet which we were.

I would definitely return and i am already planning our return

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Londonderry
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 29, 2012

Basically on the main square in the Old Town, so very handy. Nice place. Only bad points were that it was a nightmare to pull luggage up to 3rd floor and it was a bit chilly (altho they were getting radiators replaced at the time)

Room Tip: Bring a load of friends and have a room to yourself
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  • Stayed November 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2012

I've stayed in quite a few hostels over the past couple of years, but Mama's was definitely the best. The rooms were clean, warm with lockers for everybody. The bathrooms are cleaned every hour and you can lock them. The staff are very helpful, friendly and make you feel welcome right from the start. There are planned events every evening. The location of the hostel is just simply perfect, right off the main square and easy to find. You have 24 hour free access to internet and coffee and tea. All in all - awesome hostel!

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, Massachusetts
Top Contributor
70 reviews 70 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 10, 2012

I've been to Mama's twice over the past few years and loved it each time. For one, the location is perfect. Bracka street is just off the Main Square and right across the street from Nowa Prowincja, one of my favorite Old Town coffee shops. The staff has always been friendly and helpful. Each night there is an organized event, from vodka tastings/sangria night to pierogi making.

This is definitely a social hostel, you can meet a ton of people if you are open to it. If you just want to be left alone and crash on a bed, it's possible, but Mama's might not be right for you.

  • Stayed September 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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efay
Top Contributor
110 reviews 110 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed January 30, 2012

Stayed here with friends in a 12 bed dorm. Staff were friendly and had great English. The hostel was very clean, especially the bathrooms. Showers were great. The kitchen was nice and the breakfast in the morning and constant toast was great. Rooms were grand, good size bed, lockers and not cold, very important in winter!

Location was the best thing about the hostel, just off the main square. Rooms are big and it's probably a bit of a party hostel so not great if you want somewhere quiet but for a group it's perfect!

Room Tip: The dorms are all pretty spacious but avoid the ones off the kitchen as people hang out there at nig...
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  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Vigo
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 23, 2011

My friends and me went to the Mama´s Hostel for 1 night and it was one of the worst hostel i have ever been.

The main problem is the noise; our room was just next to the hall where the people was partying with really loud music, and we had to tell them to turn down the volume 3 times.

The room is quite cold and it has no heating system. There was a small radiator there but it didn´t work, so we had to take a lot of blankets with us..and another point, in some blankets there were some "strange" smudges.

The good points are that there are free internet and free breakfast, and if you want to meet people is a really good place, but if you want to rest just look for a different hostel. It Is just in the center of Krakow, but is a really small city, so is not a big deal if you go to a different place.

  • Stayed December 2011, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Intro Hostel

Address: ul. Bracka 4, Krakow 31-005, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service
Hotel Style:
Ranked #127 of 320 Specialty Lodging in Krakow
Price Range (Based on Average Rates): $
Number of rooms: 7
Official Description (provided by the hotel):
All the rooms have shared bathrooms. We've got one double room, a 10-bed dorm, two 6-bed dorms and two 12-bed dorms. Every bed has its seperate locker. At the 24h reception, you can purchase soft drinks or toiletries and borrow a towel. As our guest, you get bed linen, soap, tea and coffee for free. Of course, you can use the Wi-Fi connection. Our kitchen is fully equipped and you can use it any time you want. If you prefer eating out, there are lots of recommended places in a nearby, such as: Koko (110m), Raw Organic (50m), Subway (6m), Cup Cake (5m) and hunders of others. Our staff consists of people who travel themselves, so they know how to make your stay perfect. They willingly recommend the most interesting places, help with organizing trips (e.g. Wielczka Salt Mine or Auschwitz) or transport to and from the Kraków Balice Airport. They organize events and keep the hostel clean. ... more   less 
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