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“Thanks!” 5 of 5 stars
Review of Hotel Senacki

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Hotel Senacki
4.0 of 5 Hotel   |   Grodzka 51, Krakow 31 - 001, Poland (Stare Miasto)   |  
Hotel amenities
Ranked #10 of 248 Hotels in Krakow
Oxford, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Thanks!”
5 of 5 stars Reviewed December 9, 2013

Ace hotel.

Would not stay anywhere else when visiting Krakow and will be staying here again soon. Everyone there is nice. Food is good, location is great. Rooms are large, Wi-fi is fast, bathrooms are large and clean. It's better than being at home ;)

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Hotel Senacki, responded to this review, December 13, 2013
Dear "Paul C",
Thank you very much for the time you spent to share your personal impressions on your stay at Hotel Senacki, thank you again for your praising review, we hope that you had a pleasant journey back home.

We look forward to welcoming you again at Hotel Senacki.
Kindest Regards,
Yours Sincerely,
Dorota Opoka
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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595 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
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London
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 30, 2013

My husband and i stayed at Hotel Senecki for 4 nights this week. it is perfect - a small and attractive hotel ideally situated on a pedestrian street within easy walking distance of the main sights, with very helpful staff, very nice bedrooms, the whole place very clean and well ced for, with a good breakfast included. i would recommend it unreservedly.

Room Tip: front facing rooms have atmospheric view of baroque facade of st peter and paul church.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Hotel Senacki, responded to this review, November 30, 2013
Dear "flyinggranny",
Thank you very much for posting this great review on the Tripadvisor.
We are delighted, that you highlighted the good location of our hotel in the city centre, surrounded by many sights.
Thank you for mentioning that you were satisfied with our hotel rooms and the breakfast as well.

We are looking forward to welcome you back in Kraków.
Yours Sincerely,
Dorota Opoka
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
74 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed November 29, 2013

My Mom and I spent a few days traveling through Poland and loved this hotel. The location is premium!!! close to the central square and close to the river. We did have to leave our car at another hotel with parking space but the trade off is worth it. We stayed in the central suite on the the first floor overlooking the street below and the veranda was a lovely spot amongst the geraniums to sip wine and watch the horses and people wander by. Great staff, beautifully decorated and centrally located. Highly recommend it!!!

Room Tip: We stayed in a room overlooking the street; as there is no traffic in the summer months; it is quiet...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Hotel Senacki, responded to this review, December 13, 2013
Dear "TravelJunkie42",
First of all we would like to thank you for choosing Hotel Senacki for your visit in Kraków and for the time you spent to share your personal impressions on your stay; reviews like yours, outlining your satisfaction with our staff, amenities and ambience, are truly inspiring for our dedicated team.
Moreover we thank you for highlighting the great location of our hotel as being a perfect starting point to visit the many points of interest that Kraków has to offer.

Once more, thank you for making us your choice hotel when visiting the area and for your very kind recommendation to Tripadvisor’s readers; we look forward to welcoming you back.
Kindest Regards,
Dorota Opoka
Front Office Supervisor
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Morecambe, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 28, 2013

Excellent hotel in a fantastic location between the castle and main square in the old town. Arrived early but not a problem in fact shown 3 different rooms and given a choice. All were fine but chose the one with the beamed ceiling. Being 6' 2" bed and bathrooms are often a problem but not this time as had a large comfy bed and fabulous adjustable shower and toiletries. Immaculately clean, good breakfast and genuinely helpful staff.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Hotel Senacki, responded to this review, November 30, 2013
Dear "58RSJ94",
We were happy to read, that you shared your experiences using of the Tripadvisor community.
Thank you for mentioning our great location and the hotel rooms.

It was great to read, that you would recommend our hotel for the readers of the Tripadvisor.
We hope to welcome you back for your next visit.
Best regards,
Dorota Opoka
Front Office Supervisor
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lancashire
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed November 18, 2013

Hotel Senacki is an excellent hotel for many reasons. The location is lovely, in a pedestrianised cobbled street(taxis can dropoff /collect mornings before 10am). The only sounds are the white horse drawn carriages on the cobbles and the sound of occasional singing from nearby. the hotel faces a beautiful church and is excellent for restaurants, shops and tours. The STAFF are outstanding - so polite , helpful and informative ! the breakfast room serves lovely breakfast and coffees and is spotless. So to sum up location, individual hotel in an old Town House with character (not to mention the basement cellar bar with cosy brick walls and candles), outstandingly polite and friendly staff and spotless clean and elegant bedrooms.

Room Tip: if its a special occasion (or you particulary like a bath and balcony) - upgrade for a small fee to...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Hotel Senacki, responded to this review, November 22, 2013
Dear"LancashirePayne",
Thank you for choosing Hotel Senacki We enjoyed reading your compliments our rooms. We greatly appreciate your kind words about the staf, their outstanding service kindness and helpfulness being one of our hotel's main strength.

I hope to have the opportunity to welcome you again at our Hotel in the not too distant future.
Warmest Regards,
Dorota Opoka
Front Office Supervisor
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 13, 2013

Fantastic hotel in a very central location just south of the main square in the old town. The receptionist was very friendly on our arrival and really went beyond the call of duty in welcoming us and providing information about the hotel and the city of Krakow. I couldn't fault the place during our stay: the entire hotel from the lobby to our room was very clean. We stayed in room 403 which had a great deal of space for us to relax after the long walks of the city. The cleaning staff in the morning gave us a warm smile as we met them in the hallway after leaving our room. Breakfast was really nice too with a nice selection of breads, cheese, ham, tea etc, as well as a selection from the menu. Shower facility and room heating all worked very well. WiFi was very good with a strong connection and good speed. On the day of our departure we had an early start (6:30am) I had requested a taxi the day before to bring us to the airport and also the possibility of grabbing some breakfast before getting the taxi- this was no problem at all and everything was in order thanks to the receptionist who passed this information to the other receptionist who was due to be at the front desk at the time of our check out. Great customer service. This hotel really has a lot going for it and I won't hesitate in recommending this hotel to anyone else visiting Krakow. I've decided I already want to go back to Krakow again soon, so I'll be back :)

Stayed November 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Hotel Senacki, responded to this review, November 14, 2013
Dear „Michael G”,
Herewith I would like to take the opportunity to thank you for staying with us and for sharing your experiences with the travellers.
It made us happy to learn from your kind comment that service that we provided met the expectations of yours and also you found our hotel well located.

I would like to thank you once again for your kind feedback. We are looking forward to welcoming you back to Hotel Senacki, should your travel plans bring you back to the area.
Kind regards,
Dorota Opoka
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
philadelphia
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed November 12, 2013

It is a truly lovely hotel , very well located with excellent service and staff. Breakfast was great. I found our room, though, a bit small and with dull, unexciting decor, considering the well appointed public spaces.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Hotel Senacki, responded to this review, November 14, 2013
Dear "phillywave",
Many thanks for posting your review following your recent stay with us at Senacki Hotel. I was so pleased to read that you enjoyed all the facilities and service we take the utmost pride in providing.

I have passed on your kind words to our staff.. Once again many thanks.
Best regards,
Dorota Opoka
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Senacki

Address: Grodzka 51, Krakow 31 - 001, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Krakow
#5 Luxury Hotel in Krakow
#18 Family Hotel in Krakow
#51 Business Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Senacki 4*
Number of rooms: 20
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Also Known As:
Senacki Hotel Krakow

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