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“Krakow 2013” 5 of 5 stars
Review of Hotel Senacki

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Hotel Senacki
4.0 of 5 Hotel   |   Grodzka 51, Krakow 31 - 001, Poland (Stare Miasto)   |  
Hotel amenities
Ranked #11 of 242 Hotels in Krakow
Warwick, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Krakow 2013”
5 of 5 stars Reviewed June 10, 2013

We stayed at this Hotel 5th to 9th June, great location in between Wawel Castle and St Marys Square, all the Old Town sights, bars & restaurants within easy walking distance.
we had suite 101 with balcony overlooking Grodzka St, which was large, nicely decorated, very clean.
Staff very helpful with restaurant reservations, umbrellas if going out in the rain, and generally very friendly.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Hotel Senacki, responded to this review, June 14, 2013
Dear Ishman52,

Thank you so much for this fantastic, feedback regarding your recent stay at our Hotel. We are delighted that you enjoyed the stay in Hotel Senacki.
I am delighted to note that you enjoyed your time with us and appreciate your nice words regarding our hotel’s beauty and location and the quality of service you received from our Staff.

I am glad that we managed to contribute to a truly a memorable experience!

Best regards,
Dorota Opoka
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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519 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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Dunfermline
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 8, 2013

We stayed at this superb little hotel during a city break in Krakow -- 3rd to 7th June 2013 .
Staff were so friendly and helpful , breakfast was superb , room was large and nicely decorated and very clean , and the hotel itself was in a perfect spot for walking to all the city sights .

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Hotel Senacki, responded to this review, June 10, 2013
Dear “Muriel R”

We are delighted that you posted such a nice review on TripAdvisor. Thank you very much for your kind comments which have already been forwarded to the staff. Special thanks for pointing out our favorable location, delicious breakfast and hotel design.

Yours Sincerely,
Dorota Opoka
Front Office Supervisor
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Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 1, 2013

We stayed here from 27th to 31st May.... Myself, my son and my parents. We had 2 single rooms and the suite no. 101.
The staff are all so friendly , willing to help and nothing is too much trouble. The holiday was a gift for my parents and the suite room with views over the church and a beautiful little balcony was prefect . With bathrobes and slippers adding to the decadence of the whole thing. With the violinist and singers busking outside the church to the evening. Although to call them buskers seems wrong as they were so good
The shower in my room was really powerful,,the toiletries in the rooms are of a good standard,,,,,and the hairdryers are powerful enough
not to have take one of your own.
Breakfast was a good choice of cereals, fruit, yogurts , breads, meats, teas,coffee, eggs cooked to order. There is an option to have breakfast delivered to your room for a very small service charge.
. The bar located in the cellar of the hotel has fairly steep stairs but as with everything in the hotel they have provided a solution ,,,there is a lift to take you down,,and the prices for a hotel bar are very good.with very friendly bar staff..It was no trouble for the staff to make bookings at restaurants for us. We had some quite heavy rain when we were there and the loan of the hotel umbrellas was a godsend.
LOCATION LOCATION LOCATION,,,,,,,enough said. 5 Mins to the main square and 2 mins to the castle.
Krakow is a beautiful place with beautiful buildings.
However it is not possible to describe the feeling of sitting in the market square with a coffee or a beer and watching the street entertainers the horse and carriages. And in the evening when the buildings are all lit up it is just wonderful,,,,,,most of the cafe shave heaters and provide blankets if it gets chilly.
The carriage rides are very reasonable at 100 zit for 25 min ride.....and the route back to the square takes you back past this hotel and you can get dropped off there if you wish .
If you are choosing between this and another hotel tip must choose this one.
Thank you all at the Hotel Senecki for a wonderful stay and a wonderful holiday.


  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Hotel Senacki, responded to this review, June 10, 2013
Dear “Aliloveholidays”,
Thank you for taking the time and sharing your experiences on your recent stay at our Senacki Hotel with Tripadvisor’s traveler community. Thank you for highlighting our staff’s helpful and professional attitude along with the breakfast buffet’s varied offer. I am glad that the room and its upkeep also have met your approval. Furthermore I am pleased to read that you could take advantage of our central location and could easily explore our lovely City Kraków.

Kind regards,
Dorota Opoka
Front Office Supervisor
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Paris, France
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 30, 2013

Superbly situated in central Krakow this small hotel has excellently appointed rooms and one of the friendliest reception operatives I have ever encountered. One of my friends lost his luggage en-route from Vienna and the reception staff took it upon themselves to trace the bag.10 out of 10 for service!
Tours available from the booth directly accross the road.
No complaints about this Hotel

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Hotel Senacki, responded to this review, June 10, 2013
Dear “187147George”,
I have goosebumps from reading your nice review, thank you so much for sharing your experiences on TripAdvisor regarding to your stay at Senacki Hotel.
All the 20 rooms have something unique to offer every guest. During the time of the renovations we placed great emphasis on the fancy furniture and artsy inside while preserving the heritage of the historic 19th century building. I am happy that my colleagues made your stay perfect, I will pass on your kind words to them.
We are looking forward to meeting you again at Senacki in the near future.

All the best,
Dorota Opoka
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, NM
Top Contributor
78 reviews 78 reviews
69 hotel reviews
Reviews in 47 cities Reviews in 47 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed May 26, 2013

Not much else to add here about the Hotel Senacki; the many deservedly rave reviews say it all. Great staff, great location, bathrooms a bit on the small side but that’s a very minor inconvenience. Walk to the main square, walk to the castle, walk to the Jewish quarter…but take a taxi to the train station and give yourself plenty of time, especially around rush hour. Krakow traffic can be brutal – the streets are narrow and the red brake lights are the rule not the exception. Our friends even ran up the station stairs and asked the conductor to hold the train for a moment while we ourselves rushed behind with our bags…and guess what, the non-stop train to Warsaw was held for a few seconds so we could get on. But definitely book the hotel and see for yourself why it’s become a travelers’ favorite.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Hotel Senacki, responded to this review, May 30, 2013
Dear SantaFeB,

We very much appreciate your detailed and accurate review. Thank you for your kind compliments about the cleanliness and the staff. We have forwarded them to the colleagues, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
I think many people use your suggestions about traffic in Krakow , unfortunately, in every big city is a similar problem, I'm glad that you were able to catch the train.
We appreciate your kind comments and hope that we will have the pleasure of welcoming you in the near future again!

Kind regards,
Dorota Opoka
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Conwy
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 24, 2013

Did a bit of research before we booked this hotel and the good reports were true , a lovely hotel
good location and all the reception staff were top class, efficient and helpful nothing was too much trouble when you wanted something. We had room 102 at the front with a small balcony, great to sit and watch the street life,the horse and carriage tours from the main sq pass on a regular basis and late into the evening and the hoofs contacting the cobbled street make a noise but this was not a problem and only adds to the wonderful atmosphere of Krackow. Nice little Polish cafe next door as you turn left out of the main entrance from the hotel simple but nice food.
Must try the Vodka the pineapple is lovely try the Wodka Cafe just right off the main square you can sample all flavours for 4zlt each wow!!!
It felt very safe here to walk even at night but take the usual care as you would in any other city
My only concern is that with all the excellent reports this hotel is getting there wont be any room for us when we want to stay again !! Can always sleep on the Balcony??
Once again many thanks to all the staff who help to make our visit to Krackow an unforgettable experience.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Hotel Senacki, responded to this review, June 10, 2013
Dear “Barrie G”
We are glad that you enjoyed your stay with us and it is a pleasure to read your very kind comments regarding you stay at the Senacki Hotel. Thank you very much for emphasizing the great location of our hotel, it is our hope that you could reach many sights of the city.

Your compliments have been forwarded to the staff; it is always a great reward for us when a guest leaves the hotel satisfied.
Thank you for your positive review once more and we would be happy to welcome you in Senacki Hotel again!

Sincerely yours,
Dorota Opoka
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
belfast
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 23, 2013

Fantastic, stylish hotel in a brilliant location, near restaurants, bars, shops etc. Friendly staff and great breakfast. Within walking distance to all the beauty of Market Square. Both my husband and I had a wonderful stay in this hotel. Loved the black carpet throughout- how do they manage to keep it so clean??

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OstiHotele, Front Office Supervisor at Hotel Senacki, responded to this review, May 30, 2013
Dear fluffyBelfast,

We would like to take the opportunity to thank you for your nice review on TripAdvisor regarding your stay at Hotel Senacki.
Thank you very much for highlighting the central location of the hotel – hopefully you could easily reach many sights of the city and you had a memorable stay in Kraków.
We are glad that you were satisfied with the rooms and with the services we provided as well.
It is always a pleasure to read the positive feedback of satisfied clients – it is our hope that we can welcome you in the hotel in the near future.

Kind regards,
Dorota Opoka
Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Senacki

Address: Grodzka 51, Krakow 31 - 001, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Krakow
#6 Luxury Hotel in Krakow
#17 Family Hotel in Krakow
#28 Business Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Senacki 4*
Number of rooms: 20
Reservation Options:
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Also Known As:
Senacki Hotel Krakow

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