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“Top Krakow Hotel” 5 of 5 stars
Review of Sheraton Krakow Hotel

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Sheraton Krakow Hotel
5.0 of 5 Hotel   |   Powisle 7, Krakow 31-101, Poland   |  
Hotel amenities
Ranked #21 of 242 Hotels in Krakow
Bucharest, Romania
Top Contributor
71 reviews 71 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
41 helpful votes 41 helpful votes
“Top Krakow Hotel”
5 of 5 stars Reviewed August 7, 2011

Business or pleasure, the Sheraton Krakow will not dissapoint. Have been here several times in the last years. Rooms are good, but the restaurant is excellent, not necesarily for dinners but for Breakfast. Rare I had so rich breakfast like here.
The location of the hotel is on one side of the Vistula river and 10 minutes walking from the main Market Square of the city. For business or private events which require a more formal style, that's the place. I have been to both, and I also organized business events here and it was very well taken care of! As a geek, it would be good if WiFi would be extended in the garden, wHere by the way you can always have a very good snack if you don't want to go to the city. Overall, this hotel is probably top 2-3 in Krakow.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,130 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Seattle
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 31, 2011

The Sheraton Krakow is a very comfortable hotel and well located. You can easily walk to nearby shops and attractions. The hotel has a nice vodka lounge, where you can enjoy music and your favorite drink. The spa was really good. I had a great hot stone massage. One of the best I've had.

  • Stayed February 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheratonKrakow, General Manager at Sheraton Krakow Hotel, responded to this review, September 7, 2011
Dear AKabani,

Thank you so much for you opinion about our hotel.
I’m happy to read that you enjoyed your stay at our hotel and appreciated our Qube Vodka Bar and Café as your favorite place for a drink.

We have just recently presented our new spa and massage offer, so I’m happy that you had a nice experience at our small spa.

Thank you once again for your review and we do hope to offer you our service and spa facilities again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwick, United Kingdom
Top Contributor
52 reviews 52 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed July 30, 2011 via mobile

Ok, it is a modern hotel in a city full of architectural gems but convenient, great staff and suited us down to the ground. Quiet and comfortable room (upgraded) and the Sheraton beds are always comfortable.

  • Stayed June 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 29, 2011

It is good place but I expected more from Sheraton. In any way very good food and staff was perfect. Location can not be best. Ask administrators to give you some tips about city tours. it was very helpfull.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto
Top Contributor
70 reviews 70 reviews
60 hotel reviews
Reviews in 44 cities Reviews in 44 cities
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed July 27, 2011

Stayed at another place and after one night came to Sheraton. Excellent front desk staff and breakfast service.

Stayed July 2011, traveled on business
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Poland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 26, 2011

I stayed at the Sheraton Krakow only for one night, but spent a fair share of time in there because of the weather.
Check-in process was quick and efficient. I was promptly given the key to my room.
The Deluxe Room was located on the third floor and had a view of the Vistula River. It was really spacious, well lighted and well designed. The window extended from the floor to the ceiling giving one a good view of the surrounding area.
They provided me with all the standard amenities, including a bathrobe and slippers. Two complimentary bottles of water and a water boiler with some tea and coffee sachets were also there.
I had a problem with the remote control, as it seemingly was low on the batteries so often times the TV would not react to it unless you aimed the remote at it in some certain positions. The TV channels were mostly English or German language ones.
I had food ordered up to my room once. It was rather pricey, but pretty tasty.
Eating breakfast in the main restaurant was a nice experience, as it is located in the center of the atrium. The breakfast itself was good, but nothing special. Maybe even a little to expensive for the PLN 85 I had to pay for it.
I took the hotel limo twice and comparing it to a regular taxi cab on the same route, the limo is only a little more expensive.
My believe is that what really makes the difference in a hotel are its staff. The staff at the Sheraton Krakow are one of the most polite, helpful and efficient I have ever encountered in a hotel. They made me want to come back again just for the service itself.
Overall, this is one of the best choices you can make if you have to stay in Krakow. I would honestly recommend it.

  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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jerusalem
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 25, 2011

i stay at the sheraton for the sweet sleeper bed- the bed at the Krakow sheraton was not even close. it was a standard mattress with springs that i could feel. the hotel advertises that it has the sweet sleeper so you cannot trust the features unless you have been there. (on the same trip i stayed at the sheraton in prague and tht hotel id have the seet sleeper bed),

Stayed July 2011, traveled on business
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Additional Information about Sheraton Krakow Hotel

Address: Powisle 7, Krakow 31-101, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Krakow
#8 Family Hotel in Krakow
#8 Romantic Hotel in Krakow
#10 Luxury Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Krakow Hotel 5*
Number of rooms: 232
Official Description (provided by the hotel):
Located near Wawel Castle on the bank of Wisla River, Sheraton Krakow Hotel is steps from the most important things in Krakow. ... more   less 
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Also Known As:
Sheraton Krakow
Krakow Sheraton

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