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“Good Food and Atmosphere but Uneven Service” 3 of 5 stars
Review of Kogel Mogel Restaurant

Kogel Mogel Restaurant
ul. Sienna 12, Krakow, Poland
+48 12 426 49 68
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Ranked #103 of 933 Restaurants in Krakow
Certificate of Excellence
Cuisines: Polish, European
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Breakfast, Lunch, Dinner, Reservations
Naples, FL
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
“Good Food and Atmosphere but Uneven Service”
3 of 5 stars Reviewed July 12, 2014

We had dinner twice here during our 5 night Krakow stay. The first time everything was wonderful, i.e., food, atmosphere, and service and so we decided to come back. On our second visit the food and atmosphere were still wonderful but the service was terrible. Our waiter ignored us for about fifteen minutes despite our hand gestures. He eventually came over to ask what we wanted to order to which we asked if we could please see a menu. We got through the dinner and the meal was good but we were surprised by the service inconsistency between our visits.

  • Visited June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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432 reviews from our community

Visitor rating
    206
    161
    32
    23
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Philadelphia, Pennsylvania
Level Contributor
52 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
“Great atmosphere and terrific Polish cuisine”
4 of 5 stars Reviewed July 3, 2014

Located just off the main Square of Krakow, Kogel Mogel serves well prepared local dishes in a charming environment. We arrived for dinner without a reservation on a Thursday evening and were surprised that no indoor tables were available for a party of two. However, we were given the option to sit in the courtyard and were not disappointed.

Surrounded by flower pots, a stone wall and sitting under a clear sky, we enjoyed soft, live music while dining in the fresh air. Food preparation and presentation were very good and service was attentive.

Prices were relatively high, when compared to other restaurants in Krakow, but worth it.

  • Visited July 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayr, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Best all rounder”
5 of 5 stars Reviewed July 3, 2014

We had tried a few retaurants in the square for lunch and dinner and we then found this wonderful restaurant one night when a chap stopped us in the street and offered a complimentary wisniowka (cherry vodka) although we weren't hungry for a full meal, he recommended the beef Tatar as a light meal which I subsequently tried. Absolutely delicious!
We then went back two days later on our last night, the waitress recognised us immediately and welcomed us in. We had a three course meal spread over a period of 3 hours (at our request) with a break in between in the outside courtyard. The food was superb ( all Polish) and the wine, relaxed atmosphere, although the restaurant was busy, the waitress attended to us as if we were royalty. The value for money is amazing. I would definitely recommend this place and I will be back again.

  • Visited June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
2 reviews
“Fabulous food, fabulous atmosphere, fabulous staff!”
5 of 5 stars Reviewed June 26, 2014

We were in Krakow for a couple of days and on the evening of the 15 June we were looking for a special restaurant to celebrate my birthday - stumbled on this as we were walking to the square! We could not believe how busy it was on a Sunday evening so thought it must be good - we were right.........................just superb! Great atmosphere, great food, great staff! I had the polish soup with white sausage in it - served in a bread roll - soooo good I did not want it to end! For main course I choose beef - Tournedo? melt in your mouth - just delicious! Could not manage a sweet unfortunately! Surprised how good value it was when we got the bill! Will visit this restaurant on our next visit to Krakow without a doubt!

  • Visited June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Amsterdam, The Netherlands
1 review
common_n_restaurant_reviews_1bd8 30 helpful votes
“Extremely poor service and average food”
1 of 5 stars Reviewed June 21, 2014

After reading great reviews this place sounded very promising. But last night we had a reservation for 8 o clock. By 8.50 we were still trying to order our first drink. We finally got a bottle of cava at 9 o clock and our order was taken. We asked for some bread as we were starving. This took 20 minutes to arrive. The whole time we had a loud speaker above us playing music while there was didn't live music in the next room which was clearly audible through the open doorway. Despite asking if they could turn the music of while they had live music, this was never done, so this mix of music went on all night. The bread finally arrived with our starters at 9.30. The main courses don't come with anything. You had to order side dishes but nobody told us this when we ordered. But by 10.30 when or mains arrived we weren't really hungry anymore. The bottle of Red wine we ordered to go with our main meal arrived when we had almost finished. The food was nothing special. I'm really confused by the reviews on this site. The day before we ate in an unassuming polish family restaurant for half the price and everything about it was much better.

Was this review helpful? Yes 30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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