We booked a cheap 3 day getaway through a 3rd party travel company and were given this hotel. We were a little concerned about being out of town but the trams were a breeze once we got them figured out - catch the no 18 tram to Basztowa stop (tram stops are just outside the hotel, you want the tram stop facing towards the hotel with trams heading to the right) and the start of the Royal Way through the Old Town is just a little way down the road to your right, or you can turn left onto Matejki street and right onto Kurniki street to catch the 304 bus to the salt mine or to go through the Galeria Krakowska mall to the train/coach station. Trams are always busy though and you'll likely have to stand.
The room (and hotel in general) are dated, but clean and comfortable. As others have mentioned there were no hot drink making facilities, we found it strange that these weren't provided. If you do spend any time in your hotel room, there is an English news channel on the TV (also a German music channel which plays mainly UK/US music). We were on the 4th floor and the (huge) window opened entirely, lovely for us as adults as we could quickly cool the room if it got a bit stuffy but something to be wary of if you are travelling with kids.
The bathroom was spacious and very clean, with a decent shower.
We ate in the hotel restaurant once, there were very limited options for my vegetarian friend with no vegi main courses (this is likely symptomatic of many restaurants in Poland and not a specific failing of this hotel - when we ate elsewhere there were also limited vegi options). However on enquiring the staff made cheese toasted sandwiches and chips, which my travelling companion said were very tasty. Like many hotel restaurants, this one was almost empty and devoid of any kind of atmosphere, but the food was nice. Not a bad place to eat if it is the end of a long day and you can't face heading back out into town to find a restaurant.
Overall this hotel was fine for the price we paid for the trip.
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- Also Known As:
- Sympozjum Hotel Krakow