Hotel was in a good location, just a short easy 10 min walk from the centre, with a tram stop right outside. Close to the Wawel Castle which we visited, and the river which was lovely to walk along on a nice day. The staff were great, very helpful and efficient.
I marked sleep quality down just cos it was quite stuffy - but there's a fan in the room, and they offer two pillow types.
We choose to use public transport to and from the airport, as it's easy and cheap. Tip would be, if using tram from bus station, to go up the outside escalators nr the airport bus stop (which isn't in the bus station itself), turn right to go behind the bus station terminal and left at the end of that road. At the end of that road is a university tram stop for the number 2, which goes straight to the hotel. We couldn't find the main train station tram stop easily and ended up going through the massive shopping centre!