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“Good hotel in good location” 4 of 5 stars
Review of BEST WESTERN Hotel Galicya

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BEST WESTERN Hotel Galicya
3.0 of 5 Hotel   |   ul. Rzemieslnicza 4, Krakow 30-403, Poland (Formerly Hotel Galicya)   |  
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Ranked #77 of 248 Hotels in Krakow
Certificate of Excellence
Plewiska, Poland
1 review
“Good hotel in good location”
4 of 5 stars Reviewed July 13, 2014

I booked this hotel basing on hotel reviews. I was not dissapointed. The hotel has a really good ratio regarding standard/price. Good rooms and good breakfast. I wish only the windows could open both.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Galahotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Manager at BEST WESTERN Hotel Galicya, responded to this review, July 15, 2014
Dear Sir,

Thank you very much for a very good score for our hotel and services.
Thanks for your attention but unfortunately due to safety only one window can be repealed.
We hope that we will be able to welcome you again soon.

The best wishes form all staff of the Hotel Best Western Galicya !
Iwona Sulikowska
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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170 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Exeter, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 7, 2014

The hotel is just a short tram ride on the number 8 from the old town. The staff are all very friendly and informative.
The rooms are clean and tidy and free wifi was a bonus.
Aircon in the rooms would have helped as the city was a beautiful 30 degrees during my visit.
A good venue for a city break in krakow :-)

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Manager at BEST WESTERN Hotel Galicya, responded to this review, July 10, 2014
Dear Guest,

Thank you very much for your wonderful review about our hotel and a successful stay in Krakow.
We hope that the positive impressions remain for longer and you will visit us again soon.

All the best from Hotel Best Western Galicya

Iwona Sulikowska
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 5, 2014

My family and I stayed here in late May-early June and found it to be an excellent hotel. The rooms were clean, equipped with all the essentials and spacious. The hotel is located a little way out of the town - a 10 minute tram ride or a half-hour walk, which really isn't so bad, and the walk is actually quite pleasant on a sunny day.

The food in the hotel restaurant is of a very good standard, with discounts offered to people staying at the hotel. Breakfast is typical European buffet style, with an excellent selection of foods, from cooked meats to cereal, pastries and cheese/cold meats.

A big bonus was the staff, in particular Tomasz, one of the waiters, who was friendly. courteous and amazingly helpful - he really made our stay special.

This hotel is superb value for money. I highly recommend it.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Manager at BEST WESTERN Hotel Galicya, responded to this review, July 7, 2014
Dear Guest,

Such opinions are very pleased and give us great satisfaction!
Thank you very much for the excellent assessment of our hotel.
Your satisfaction with your stay at our hotel is a great honor for us.
We strongly encourage you to visit Krakow again and of course our Hotel Best Western Galicya!

Best wishes
Iwona Sulikowska
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CA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 24, 2014

We stayed in this hotel from May 17-May 21, 2014. The staff were cordial, professional and breakfast was good. Rooms were clean, facility was also clean. Pleasant stay at this hotel for the price and comfort. Only draw back was little away from town about 10 minutes from hotel ride. BTW, those who are 70+ yrs. old, regardless of nationality must show id on request,all public transportation system is free. We used it a lot.

Thank you to the management and staff of the hotel.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Manager at BEST WESTERN Hotel Galicya, responded to this review, June 27, 2014
Dear Guest,

How nice to hear such positive feelings of accommodation in our hotel and our beautiful Krakow.
Thank you very much for that and look forward to your next visit with us!
Such reviews provide the energy and motivation for us to continue our work fo Guests.

We wish you all the best

Iwona Sulikowska
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballymena, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 21, 2014

Great hotel..friendly staff..food very good...When we arrived at hotel they put us into another one for 1night as they overbooked..they paid for taxi to it and told us when we ready to come back the next day whatever time we wanted they would also pay for it too.When we arrived back they had left a bottle of wine in each of our rooms and a lovely letter. A bit of walk to the city but we enjoyed that..you could get a tram just around corner from hotel also..

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Manager at BEST WESTERN Hotel Galicya, responded to this review, June 23, 2014
Dear Guests,

Thank you very much for your patience and understanding of the situation in the hotel.
Also, thank you for such a good opinion about staying in the hotel and the beautiful city of Krakow. We hope that we will be able to host you again in our hotel in the future. For our part, we will make every effort to ensure that the next visit will take place without any problems.

Greetings from the entire staff at the Best Western Galicya !

Best regards
Iwona Sulikowska
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Limavady, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 13, 2014

The hotel was lovely & the staff were so kind & helpful..Nothing was too much trouble for them. I would definitely recommend it. The Hotel wasn't too far from the town and we enjoyed walking there on days we didn't go on trips. The rooms aren't air-conditioned but fans are provided & tea & coffee facilities are also available (great)

The only criticism that I would have was that the menu in the restaurant for our evening meal didn't have any plain English food!!! I'm a fussy eater & can't eat sauces etc so the variety on the menu wasn't good - apart from that - Very Good

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Manager at BEST WESTERN Hotel Galicya, responded to this review, June 16, 2014
Dear Guests,

We are very pleased and thank you very much for such a positive experience of staying in our hotel.
Each comment is very important to us and helpful in improving our services.
We hope you will visit us again soon!

Best regards
Iwona Sulikowska
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Deal, England, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 11, 2014

The hotel is situated approx 10 minute tram ride from the city centre. The trams run very freqently and the tram stop is only a 2 minute walk from the hotel. All the staff are very friendly, speak good English and are very helpfull. Our room was small and very clean with very comfortable beds and Tea and coffee making facilities. Breakfast was very good with a hot and cold selection of food. Although rooms are not air-conditioned fans are provided.

Room Tip: Do not go standard room. Go for the next level. There are 3 levels.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Manager at BEST WESTERN Hotel Galicya, responded to this review, June 16, 2014
Dear Guests,

Thank you very much for such a good review about our hotel.
We are pleased to remember your stay in the hotel, always smiling and polite, you shared with us your impressions of the visited places in Krakow.
The main thing for us is that you spent a nice time in our hotel and beautiful Krakow.

We very much hope that you are visiting us again soon!

Greetings from the entire staff of the hotel Best Western Galicya


Best regards
Iwona Sulikowska
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel Galicya

Address: ul. Rzemieslnicza 4, Krakow 30-403, Poland (Formerly Hotel Galicya)
Phone Number:
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#22 Best Value Hotel in Krakow
#40 Family Hotel in Krakow
#58 Romantic Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Galicya 3*
Number of rooms: 63
Official Description (provided by the hotel):
The Best Western Hotel Galicya is a comfortable hotel located in the Podgorze district, known for its interesting urban buildings and the numerous companies which have decided to open offices here. ... more   less 
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Also Known As:
Galicya Hotel Krakow

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