This hotel was ideally located about 10 mins by tram from the old centre of Kracow (we also had an easy slow walk into the centre which gave a chance to see city life away from the centre of town). Our room was large and well furnished with a comfortable bed, easy chairs and WiFi connection. The staff were friendly and helpful - arranging taxis, explaining how to get a train, where to get the tram, advising on airport shuttles etc. All the reception staff spoke good English. The breakfast was very good with a standard selection of cereals, breads, scrambled egg and bacon, plus Polish cold meats, pickles, eggs and other local specialities.