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“great trip” 5 of 5 stars
Review of Best Western Hotel Galicya

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Best Western Hotel Galicya
3.0 of 5 Hotel   |   ul. Rzemieslnicza 4, Krakow 30-403, Poland (Formerly Hotel Galicya)   |  
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Ranked #71 of 242 Hotels in Krakow
Preston, United Kingdom
1 review
2 helpful votes 2 helpful votes
“great trip”
5 of 5 stars Reviewed April 16, 2013

Many thanks for a lovely hotel. and staff were great. we had lovely food here and i would like to thank MARTA who was a great help and really friendly i would definitely come back to this hotel,would also recommend using the hotel to book days trips eg aushwitz .because the guide was excellent.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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127 reviews from our community

Traveler rating
    53
    56
    15
    2
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See reviews for
22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • Polish first
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English first
Crewe, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 15, 2013

Stayed here for 4 days last week - very nice hotel, decent facilities, free Wifi with excellent signal, nice restaurant - price included breakfast which had a good selection. 5 minute walk from tram stop, 20 mins on tram to centre. Staff all very friendly and helpful.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 14, 2013

this hotel was perfect for the 5 night break we had at Easter. We had a standard double room, which was spacious with a lovely comfoprtable bed with lovely luxurious bedding with individual duvets and extra large pillows. Still and sparkling water provided every day. tea/coffee making facilities were available on request for no additional charge.
The restaurant food was good however better meals were had in Krakow itself. Breakfast was buffet style mainly continental.
The tram stop is just across the road, and you need the number 10 or 8 tram for the centre. Trams are frequent and run until 11 ish. Buy a ticket from the machine onboard there is an English option. We bought a 72 hr ticket which was about £5 If you are going to be later taxis are everywhere and about £5 for the three days.
The wifi is free and fast.
everyone was so helpful. 100% recommend this hotel and will certainly come here again.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Manager at Best Western Hotel Galicya, responded to this review, April 15, 2013
Dear Guest,

We are delighted to receive such great reviews of our hotel.
Joining Best Western gives us many new opportunities and motivates us to raise the standard and services. Such opinions are our greatest reward for our work. We are glad that you spend a pleasant holiday during the Easter holidays in our hotel and beautiful city of Krakow.
We hope to see you again.
You are very welcome!

Best regards
Iwona Sulikowska
Manager Best Western Hotel Galicya
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Liverpool, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 9, 2013

I am visiting this hotel within the next 2 weeks and have read reviews that there is free wifi within the hotel? Though this, recent reviews have not mentioned this so I am just making sure. Any comments would be great. Thank you.

Stayed April 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Manager at Best Western Hotel Galicya, responded to this review, April 11, 2013
Dear Guest,

Thank you very much for choosing our hotel when visiting the beautiful city of Krakow.
Of course, our hotel offers free internet access.
In addition, the public computer is located in the lobby.

We hope that your stay in our hotel will meet all your expectations and requirements.


Best regards
Iwona Sulikowska
Manager Hotel Best Western Galicya
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairn
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 21, 2013

The hotel Galicya is in a very good location, a short walk from the tram stop. The tram takes around 10 minutes to reach the city centre.
The room was clean, warm and reasonably spacious. The bathroom doesn't have a bath, just a shower but this is fine for a short break. One disappointment was that there were no tea/coffee making facililities unless you were in a superior room. I would urge the hotel to reconsider this!
We only ate in the hotel on one evening. There was a reasonable selection on the menu and the food was nicely cooked and presented - good value as are all restaurants in Krakow. Breakfast wasn't really to our taste and we would have preferred a bigger selection of hot food. It was adequate though with cereals, fruit bowl, cheese, ham and lots of salads. The bread and coffee were good.
The hotel caters for school parties which wasn't a problem. However, the tables in the dining were arranged for large groups with only 2 smaller tables which weren't always available. We would have preferred to sit on our own at breakfast on a smaller table.
The staff at the hotel were extremely pleasant and helpful at all times.
All in all, it was a good place to stay and we would go back there.

Room Tip: The standard rooms seem to be of a similar standard but if you want tea/coffee making facilities, yo...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Manager at Best Western Hotel Galicya, responded to this review, March 25, 2013
Dear Guest,
Thank you for such a positive review about our hotel and valuable comments.
From the first of March this year, the hotel Galicya belongs to an international network of Best Western. Hotel standards have been customized for the requirements of Best Western. In terms of tea / coffe facilites are supplied with superior and premium rooms.
Of course, even in the standard rooms booking all the guests can get a free coffee or tea-supplied to the rooms. In this case, you should report this to the reception.
All information can be found in the Guest Directory that are in every room.
We hope it was not your last visit to our hotel.
You are very welcome!!!

Iwona Sulikowska
Manager Best Western Hotel Galicya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Hotel Galicya

Address: ul. Rzemieslnicza 4, Krakow 30-403, Poland (Formerly Hotel Galicya)
Phone Number:
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#21 Best Value Hotel in Krakow
#26 Family Hotel in Krakow
#57 Romantic Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Hotel Galicya 3*
Number of rooms: 63
Official Description (provided by the hotel):
The Best Western Hotel Galicya is a comfortable hotel located in the Podgorze district, known for its interesting urban buildings and the numerous companies which have decided to open offices here. ... more   less 
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Also Known As:
Galicya Hotel Krakow

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