Krakow itself is a jewel of Europe and this hotel a gem as well. My understanding is that the hotel as existed for hundreds of years. The rooms are elegant, as well as comfortable. The "single" beds are more like US full size beds. The breakfast is the best I have ever had, with a huge choice of foods and beverages. The staff are accommodating, friendly, and helpful. the location is perfect; just steps from the main square and St. Mary's Basilica. I have stayed in this hotel on 3 occasions and will do so again.