We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“regent hotel krakow” 5 of 5 stars
Review of Regent Hotel

Save Saved
You added Regent Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Regent Hotel
3.0 of 5 Hotel   |   19 Bozego Ciala St, Krakow 31-059 , Poland (Stare Miasto)   |  
Hotel amenities
Ranked #64 of 236 hotels in Krakow
Inverness, Scotland, United Kingdom
1 review
2 helpful votes 2 helpful votes
“regent hotel krakow”
5 of 5 stars Reviewed November 18, 2012

We found this wee hotel to be very clean, staff were very helpful, continental brekkie, was good, plenty to choose from, young and fit could walk everywhere as hotel is central,all in all a nice wee break, and would happily reccomend this hotel.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Front Office Manager at Regent Hotel, responded to this review, November 22, 2012
Dear Guest,
Thank you very much for your friendly review. I am happy to read that you enjoyed your stay with us. It is so encouraging to receive such kind comments from our guests. I look forward to welcoming you back to RT Regent.
Kind regards
Malgorzata Badocha
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

308 people have reviewed this hotel

Traveler rating
    107
    147
    34
    13
    7
See reviews for
26
105
12
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Burntisland, United Kingdom
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 18, 2012

Read the reviews of this hotel, so went with mixed feelings.
The staff were friendly and so helpfull, our room was at the back, so no noise at all.
Our room was big with plenty of storage, the bathroom was big and spotless, towels were changed everyday and room was cleaned.
Hired a kettle, but that came with tea-bags, coffee, sugar & milk and replenished every day.
Hairdrier provided and used a safe box at reception free of charge.
The breakfasts were good. Fruit juice, cerial, bread & rolls, (toaster there), cheese, cold meat, salad, yogurts, hot sausage and scrambled eggs with ham, tea, coffee, fresh fruit, everything you wanted and as much as you could eat. The lady who looked after us at breakfast is called Asha,
she was so helpful and was on the go the whole time, but always friendly and looked to enjoy her job as were all the staff from the front desk to the ladys who looked after the rooms. Well done all of you.
Krakow is an amazing place, too much to see over four days, must go back.
The Old Town is full of history and a visit to the Castle is a must.
The resturants are varied and plenty, it is so cheap to eat there and so is the drink.
For the ladies, leave all your clothes at home and just SHOP.
Will be going back and will also be staying at the Regent Hotel.

Room Tip: I believe it can be noisy at the peak season, so a room the the back is better
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Front Office Manager at Regent Hotel, responded to this review, November 21, 2012
Dear Guest,
I was delighted to read your review. I am very grateful for such lovely and precise comment. We are very lucky to host such wonderful guests who appreciate our efforts. I will pass on your kind words to the team. Asha will be very happy that you remember her name.
Kind regards
Malgorzata Badocha
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 13, 2012

hotel was lovely- in Jewish quarter. plenty of bars and restaurants in surrounding area and extremely cheap. town square was only 15 min walk away or 20 zlotty in a taxi (£4). breakfasts were grand in morning and the rooms were perfect. big in size, very comfortable beds and huge bathroom! staff very friendly and helpful. all tours booked from hotel. reccomend autzwitch, salt mines and schildners factory.

Room Tip: room 108 was perfect
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Front Office Manager at Regent Hotel, responded to this review, November 16, 2012
Dear Sir/Madam,
Thank you very much for taking the time to write such a positive feedback. We are very lucky with our location. It is perfect for seeing all attractions in Kazimierz district an Old Town. Please do come back and visit us again in the near future.
Kind regards
Malgorzata Badocha
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 12, 2012

We arrived early and tired from an early flight and was immediately shown to our
our room with the least amount of paperwork. None of this rubbish of not being able to go in till midday.
We found the staff extremely polite and helpful atall times.
We organised two trips through the hotel which was done trouble free even though
we had left it until the last minute to arrange .
The overall service and cleanliness was second to none .
The breakfast was plentiful with a choice .of cereals bread toast cold meats tomatoes yogurt honey and jams .Also very tasty scrambled eggs selection of fruit and cakes. A choice of four different coffees and tea if you prefer. As much as you want .
I intend to visit krakaw again and would stay nowhere else. It's location is ideal , peaceful at night and only a short walk away from many places of interest.


J.P.D'Silva.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Front Office Manager at Regent Hotel, responded to this review, November 14, 2012
Dear Sir,
I would like to really thank you for your great review. I appreciate your kind comments about our service, breakfast and location. I will let the staff know that you were impressed by the work they do. I am looking forward to welcoming you soon on your next visit in Krakow.
Kind regards
Malgorzata Badocha
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
4 of 5 stars Reviewed October 21, 2012

Very nice and comfortable hotel with very helpful staff. It was a pity that the bar and restaurant were closed for refit but no information about how long before reopening although reception did recommend a number of nearby eating places. Thanks to all the staff for a wonderful week.

Room Tip: if possible try to get rooms away from the front of the hotel as there is some noise from the bars n...
See more room tips
  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Front Office Manager at Regent Hotel, responded to this review, October 24, 2012
Dear Sir,
I would like to thank you for taking time to post your positive feedback. I am very pleased to hear that you liked our hotel and staff. I do hope that you will visit us again.
Kind regards
Malgorzata Badocha
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 17, 2012

I can not stress how much I would recommend the RT Regent Hotel to anyone visiting Krakow. We stayed in September 12 on what was our first visit to the City based on Tripadvisor reviews and I am so glad we did. The service in the hotel from start to finish was impeccable, all staff are extremely helpful, courteous and speak excellent English. Some of the notable services include free wifi, a free city map & free luggage room. The breakfast was very nice and was traditional Polish cuisine which for us was not a problem as we where keen to try Polish dishes, but just dont expect to be served the usual 'Full English'. The location of the hotel is brilliant, in the heart of the vibrant Jewish Quarter and a pleasant 15 minute walk to the Old Town Market Sqaure. There are so many bars/restaurants within 1-2 minutes of the hotel you really are spoilt for choice. I would like to thank the Hotel and all its staff who made our first visit to your fantastic City so memorable and enjoyable, there is no doubt we will be staying again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Manager at Regent Hotel, responded to this review, October 18, 2012
Dear Sir, Madam


We are very pleasantly surprised to find such a perfect opinion about our hotel and all services.
This is the result of our hard work that all guests feel safe, comfortable and fully satisfied.

Thank you for such kind words and we delighted to welcome you again in our hotel!

Best wishes
Manager and all staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wishaw, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 13, 2012

Just returned from our first visit to Krakow. On arriving at our hotel the area looked a bit 'scruffy' and we wondered if we had made the right choice! The hotel has a very homely/comfortable feel about it and the staff couldn't be more welcoming or helpful. They gave us lots of information about the local area, places to visit, eat etc they also booked tours for us, probably a little more expensive than the tours you can book locally but the service was excellent, we were picked up from the hotel, taken to Auschwitz where we had an English speaking guide who took us around, a very sombering experience but well worth it. We also visited the salt mines, Wawel castle and the Schindler factory, all worth a visit. The hotel rooms are clean and comfortable with fresh white bed linen and towels there is also hand soap and shower gel available. There is no kettle in the room but we hired one from the reception. 15 zlotys for the entire stay, and we were supplied with tea, coffee milk and sugar everyday. The hotel is 10mins walk from the main square but there are plenty of restaurants nearby as well as many bars. We intend to return to this hotel in the near future.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iwona S, Manager at Regent Hotel, responded to this review, October 15, 2012
Dear Madam,

We are very happy to read such a nice review about our hotel.
We are constantly trying to improve our services and the standard of the hotel.
We look forward to seeing you again in our hotel and beautiful Krakow.

There is still a lot to see!

All the best wishes all staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Regent Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Regent Hotel

Address: 19 Bozego Ciala St, Krakow 31-059 , Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#43 Romantic Hotel in Krakow
#48 Family Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:3 star — Regent Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Orbitz, Hotels.com, Tingo, Priceline, Otel, TripOnline SA, BookingOdigeoWL, Despegar.com and Venere so you can book your Regent Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Regent Krakow
Krakow Regent
Regent Hotel Krakow

Owners: What's your side of the story?

If you own or manage Regent Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.