The best advice i would give anyone going to the Castle is to plan well ahead. We arrived around 10.30 to huge queues. There were just 2 ladies at the ticket office to deal with the vast number of visitors. We were unaware that you cannot buy one ticket to to see all the areas of interest but you have to buy separate tickets and you must adhere to the times on your tickets. So we bought tickets for just 2 areas and had to wait one hour and forty minutes before we could go into the first area we had selected. After paying for your ticket, the information area is nexty door (seems a bit back to front when you need information before buying your tickets). We didn't find the areas particularly well sign posted once in the grounds.
One of our visits was to the State Rooms. These were very beautiful if you like history and had some well preserved furniture dating back to the 16th Century. You have to go through security checks before being allowed in the Castle and we found the security staff to be rude in their manner. One of the few places where we found few English Speaking staff and who resorted to pointing to my husbands phone and camera to order him to remove them so they could go through the scanning system (like in an airport). Photographing the exhibits is not allowed in the State Rooms. The positives are that it is a lovely place to spend a day/few hours and is reasonably priced but he downsides are: the queues, the waiting and the rude staff.
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