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“enjoyed our stay” 3 of 5 stars
Review of Logos Hotel

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Logos Hotel
3.0 of 5 Hotel   |   ul. J Szujskiego 5, Krakow 31-123 , Poland (Stare Miasto)   |  
Hotel amenities
Ranked #93 of 242 Hotels in Krakow
Chester, United Kingdom
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 6 cities Reviews in 6 cities
28 helpful votes 28 helpful votes
“enjoyed our stay”
3 of 5 stars Reviewed August 4, 2012

just got back 4th aug from this hotel,we enjoyed our stay but there was a couple of niggles,the room was small ish but did the purpose,the bathroom was very small and cramped but did the purpose,the room was extemely hot even with air conditioning on making it difficult to sleep.beds was ok,asked for another pillow and got one straight away off cheerful cleaner.The carpet in bedroom was rather grubby and stained,and towels were grubby looking too,but clean.We went for breakfast once buffet style continental style,i read on trip adviser from a past guest who said if you want a cooked breakfast just ask and they would do this,I did this and the young girl looked at me daft and said its all there,i said no,i mean bacon, eggs,beans etc,i didnt get it and it wasnt there and she wasnt prepared to cook any either so i put up with a ham buttie and a coffee, hence why we didnt go again.The staff we found helpfull except night doorman who was grumpy one night when i pressed doorbell to get in a couple of times,he was a while answering it, i didnt think he had heard it.he moaned at me ,so i gave it him back.All in all i would go back it did its purpose and it was cheap enough.the hotel is in a good spot 5mins into town.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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142 reviews from our community

Traveler rating
    36
    69
    25
    7
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Manchester, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 4, 2012

Stayed at Logos in a very cold january, Krakow was -27 during our whole 5 nights however the hotel was lovely and toasty every night! Lovely clean rooms with enough space for the pair of us, travelled with my gran and she loved the hotel too. Perfect hotel, reception staff were helpful and the continental breakfast was good (Despite being a fussy eater, i managed to pick something each day). I thought the location was wonderful, in the old town just a perfect walk despite freezing conditions! Had a great experience at this hotel and was well worth the small price. Would definitely return, Krakow was a more than beautiful city!

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 25, 2012

My wife and I checked in late at night on a very hot 28 degrees night. The receptionist checked us in and helped carry our bags to the room. The room was extremely hot and when I called reception to ask for a fan, they apologised for having no fans left and said we could move rooms in the morning to a room with air-con. This was much appreciated as the temperatures the rest of our stay reached around 33 degrees. I suffer from Ceoliac disease which means i can't eat anything with Gluten in it. I e-mailed them prior to my stay explaining this and they assured me I would be able to eat ok in the restaurant. Every morning at breakfast, the friendly waitress brought me gluten free bread and got the chef to make me scrambled eggs. An enjoyable stay, recommended.

Room Tip: Rooms at the front are reached by lift. The rooms at the rear need to be accessed by stairs.
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Elmo, Minnesota
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 26, 2012

Although the room was small it was in excellent condition and quite functional. Shower only bathroom but very nice and very clean. Towels were a bit worn. We found the staff to be quite friendly and helpful. Their English was passable and all requests we had were answered with "of course!" Breakfast was better than many of the hotels we have stayed at in our 4 trips to eastern Europe. Very nice buffet style that included warm bacon, sausage, etc. and many other items. The location was only 3 blocks from the historic area. Beds were comfortable and our 5th floor room was perfectly quiet at all times. Prices in Poland are lower than in other parts of Europe so we splurged on a couples massage at the hotel spa. The masseuses were very good, only 75 USD for full body 1 hr massage for the both of us. One thing I want to particularly point out is that we arrived at 8 am via the night train from Vienna and the clerk checked us right in with no questions, no extra charge. Good first impression. This hotel is a solid 3 star anywhere in the world, 4 star in many places.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, reception at Logos Hotel, responded to this review, July 4, 2012
Dear Sir,

thank you for your opinion.
We will do our best to make your stay perfect if you would decide to come again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria
Top Contributor
55 reviews 55 reviews
28 hotel reviews
Reviews in 41 cities Reviews in 41 cities
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed June 8, 2012

An awful, awful place. Checked in and even though we had booked a parking space we were told there was no space for us anymore. The room was miniscule, if someone sat at the desk you couldn't walk from one end to the other. There was a heatwave in Krakow, and we were on the 5th floor, and the AC was broken in the entire building... It was unbearably hot. After complaining we were finally given an old fan which was busted up and held together with twine. There was no available ice, and we were told to get some from the restaurant, when we asked at the restaurant the gave us 4 cubes, no lie!! The bathroom was very small, similar to an airplane bathroom. Definitely a huge disapointment, I would avoid everyone to stay away from Hotel Logos....And the staff were very indifferent, and rude...

Room Tip: don't book there!!!
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  • Stayed May 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sundsvall, Sweden
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 4, 2012

The hotel was ok, there is nothing luxury about nor budget. Nice and friendly staff, clean, big rooms with a lot of windows. The breakfast was ok, I've had better. There was bread cheese and ham, milk and cereals, coffee and juice. The location was good about 7 min walk from old town, about 20 min to the train station. A lot of restaurants around.

  • Stayed April 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LIVERPOOL ENGLAND
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 20, 2012

We have just returned from a weekend break in the wonderful city of Krakow. We arrived at the hotel approx 11.30 am, with the idea of leaving our bags there while we explored the area. Hotel was easy to find and was close to bus stop and about a 10 minute walk to the train station. The receptionist was most helpful and advised us that our room was ready and we could check in! think this is one of the 1st times we have been allowed to check-in to a room earlier than the time stated.......well done Logos!!!
Room was exceptionally clean, flatscreen tv, minibar and modern bathroom which had a hairdryer - so no need to take one. The porter who carried our bags was really friendly and supplied us with a map and a hotel card (should we get lost) as we left to explore the square and its bars.
Breakfast was good, usual continental style along with boiled eggs and sausages, should you ask the staff will also whip you up a mean scrambled egg (you have to ask for this though).
During our stay we needed a needle and cotton as the button had come off a shirt, again the reception were happy to oblige and supplied us with a needle and thread.
Some travellers had commented about not having tea/coffee making facilities, but hey krakow is as cheap as chips so its no big deal. They did supply fresh bottled water daily, which is exactly what was needed following our delicate mornings after sampling the local liquid refreshments ha!
Would definitely return.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Logos Hotel

Address: ul. J Szujskiego 5, Krakow 31-123 , Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#51 Business Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:3 star — Logos Hotel 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Logos Hotel Krakow

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