Already, from the outside, the visitor is greeted by flower baskets hanging from all the windows. It reminded me of Austria. Inside, it was beautiful and warm...both the reception area and the hospitality. The room was somewhat Victorian with lace tablecloths. The bath and toilet were clean and newly renovated. The beds were comfortable. The only drawback was no air conditioning. Fortunately, it wasn't that hot in Kraków and they did send us a fan. We took the team but it's not that far of a walk to the old town. The best part about this hotel was the food. The breakfast was excellent and the dinner was as well. Make sure to try their pierogis.