Brilliant trip to Krakow in mid December.
The hotel is in a great location as it is close to all the amenities.
Rooms are basic but clean, get bars of soap and small body towels.
The rooms were cleaned daily and the staff are pleasant and most do their best to help.
There is a tv in the room with the one English news channel - but you don't go away to watch tv.
There isn't a safe in the room but there are some downstairs that you can use free of charge, just ask at reception.
You can pick up the free wifi code daily from reception.
You need to use your room key to go to the lift.
We didn't eat breakfast in the hotel, we just popped to starbucks. We did eat in the restaurant next door when we were tired on arrival and it was very enjoyable and good value for money with very friendly staff. If you leave from the side door in reception you can enter the other hotel through the car park.
Hotel is aprox 10-15 mins walk to the old-town - which is beautiful especially with the Christmas markets.
We had to check out by 12pm but stored our luggage in the room as we had a later flight.
We took the shuttle bus from the airport and then the train into Krakow - aprox 12pln. If you then go through the Galleria and come out by United Colours of Beniton or the Chemist type shop and turn right you will see the hotel.
We used public transport to get everywhere - you can buy tickets on the bus/tram but you need coins and remember to validate it - we did get checked.
The 304 Bus to Wieliczka takes you to the salt mines and you need to catch it from the road opposite the Galleria (you will see all the buses). We found there to be 3 stops all starting with Wieliczka so please clarify this.
We also took a bus from the main bus station behind the Galleria to Auschwitz-Birkenau and you need to get the bus to Oświęcimiu. Please note that if you catch the mini bus (as we did) you get dropped on the road, you need to go back there to be picked up, despite what it says on the timetable, not the Krakow bus stop in the car park.
Both the Salt mines and Auschwitz are well worth a visit and I would recommend the tours.
We used the number 3 and 50 trams from Politeckna (next to the hotel) to get around - to the Jewish Quarter and Schindler's factory (which is free on Mondays but closes at lunchtime).
Would definitely go back and recommend this hotel for anyone as a base when out exploring Krakow.