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“High value” 4 of 5 stars
Review of Ibis Krakow Stare Miasto

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Ibis Krakow Stare Miasto
3.0 of 5 Hotel   |   ul. Pawia 15 | 31-154, Krakow, Poland (Kleparz)   |  
Hotel amenities
Ranked #75 of 247 Hotels in Krakow
Certificate of Excellence 2014
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418 reviews from our community

Traveler rating
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    5
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Athens
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 7, 2012

The hotel is very closed to the railway station, but not noisy. I arrived about half past 8 am, but I could go to my room and have a shower. The shower is very comfortable - bigger than the usual. I really missed a warderobe - there is no shelf for the clothes.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janusz M, Manager at Ibis Krakow Stare Miasto, responded to this review, November 13, 2012
Dear Sir/Madam

Thank you very much for taking the time to provide us with your thoughts about your recent stay at ibis Kraków Stare Miasto.

It was a pleasure to hear your positive feedback in regards to a friendly team of staff and a very clean room. Please also look for some fantastic Offers to book online only for any future stays with us. I am going to share your comments with all of my team who I am sure will be delighted to learn that their efforts have been appreciated.
We look forward to welcoming you back to ibis Kraków Stare Miasto in the future.

Yours sincerely,

Janusz Migacz
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 6, 2012

Clean hotel, nice staff. Location only 15 minutes from the center. 5 minutes to the central station and Galaria Krakowska the modern superstore, where you can find everything you need at fair prices.
Rooms are the IBIS standard. The bar (bistro) is open until 01 AM. Breakfast is fine, but most mornings you will have to wait to be seated, as there is not space enough when all the guests want to have breakfast at the same time.

Room Tip: There are a few smoking rooms on the fifth floor.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janusz M, Manager at Ibis Krakow Stare Miasto, responded to this review, November 7, 2012
Dear Guest,
Thank you for taking the time to write a review following your stay with us recently. I am pleased to hear you had a pleasant stay and hope we can welcome you back again soon.
Kind Regards
Janusz Migacz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 29, 2012

This was my second stay in this hotel (first one last May) both times I stayed just for a night to sleep over.
It is a recently built property which was opened less than a year ago.
Centrally located, few min walking from a central railway and bus stations. Galeria Krakowska shopping mall is 2min away which is very useful for stocking all those essential drinks and snacks.
Swift check in at reception.The guy there was friendly and informative.
It takes around 8-10min of pleasant walk to reach Rynek Glawny-the heart of Krakow. This is a 3 star property and it being Ibis you shouldn't expect any unique features. It's certainly not a boutique hotel. The hotel appeared to be clean and well looked after. There was a hint of some strange smell in my room (n435) of which I successfully got rid of by opening a window. Reception area, adjacent bar and restaurant all appeared to be attractive enough and inviting although I didn't use their service. Rooms are basic but comfortable enough with a large shower cabin. Birch effect furniture/wardrobe was not to my liking but it's a personal preference. I had a bit of back pain after a night so beds seem to be a bit too firm. What I didn't like is that they have those large tubes of Dove soap/shower gels fitted to the wall instead of small soap bars and individual shampoos. Can't stand it from the time I happen to stay at Premier Inn (most likely the part of the same hotel group). Also there is very little space between toilet and shower cabin. It was certainly not an issue for me but it might be difficult to land onto a seat for a larger person :) The hotel is next to a rather busy road. My room was at a farther end away from road but I still could here some faint traffic noise. Was not a problem for me but lighter sleepers might possibly have some problems. Upon my request on arrival I was given log in details to use Wi-Fi. However having tried few times to log in I had no joy with either of their networks.
In overall OK place to sleep over for a night or two but if you look for a hotel with more personality and style then perhaps you should consider Andel's Hotel which is about 5min walking away along the same street past Galeria Krakowska (ul Pawia, 3) towards centre. Be prepared to pay around twice the price or slightly less though. Enjoy your stay in beautiful Krakow!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janusz M, Manager at Ibis Krakow Stare Miasto, responded to this review, October 31, 2012
Dear Guest,
Thank you for your positive comments on TripAvisor. I hope you will choose to stay with us again in future.
Kind Regards,
Janusz Migacz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pisa, Italy
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 15, 2012

We stayed at Ibis Krakow Stare Miasto because of its position, and because with the Ibis chain, you always know what expect from it.
The hotel is very good for its position: at 100m from the railway station. To get to krakow, coming from the airport, you may take the express train (200m from the airport) that gets you to the central station. The central station is located under a huge shopping center. To reach the hotel, you must get into the underground passage, exit up in the shopping mall, and then in the street, go right and walk about 200m and you'l find yourself in front of the hotel.
In the same area (under the shopping center) there is the bus station, where you can find bus or minibus to Auschwitz (it takes about an hour to get there).

The hotel is new, with clean and functional rooms and bathrooms. The staff is friendly, and in krakow, almost everybody speaks english. At least enough so to give you indications.
From the hotel it takes about 15mins walking to the historical center of Krakow, which is really beautiful.
In addition, the nearby shopping center allows you to find very plenty of restaurants, fast foods, self-service restaurants and cafees.

I would definitely recommend Ibis Krakow Stare Miasto to anyone.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janusz M, Manager at Ibis Krakow Stare Miasto, responded to this review, October 16, 2012
Dear Guest
Thank you for your review. I was really happy to read that you had an enjoyable stay with us in Kraków.
All the team work really hard to ensure our customers are satisfied and it’s always a pleasure to read such a nice review.
Thank you again and I hope that we can welcome you back to Ibis Kraków Stare Miasto, Kindest regards,
Janusz Migacz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2012

I stayed here for a few days in September an found it to be really modern and nice, the bar staff on the nights were extremely freindly and always said hi and chatted with us it's an excellent hotel for the price in the heart of the city

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janusz M, Manager at Ibis Krakow Stare Miasto, responded to this review, October 4, 2012
Dear Sir/Madam

Thank you very much for taking the time to provide us with your thoughts about your recent stay with us and recommending the hotel.

It was a great pleasure to hear your positive feedback in regards to a friendly team of staff who went beyond your expectations to make your stay more comfortable. I am going to share your comments with all of my team who I am sure will be delighted to learn that their efforts have been appreciated.

We look forward to welcoming you back to ibis Kraków Stare Miasto in the future.

Yours sincerely,

Janusz Migacz
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 29, 2012 via mobile

Beautiful hotel and staff.
Great location, everything (old town and shopping mall) in walking distance. The reception and restaurant staff was fantastic! Beautiful smiling ladies everywhere! Breakfast was ok. Room ok, bed perfect. Thank you.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janusz M, Manager at Ibis Krakow Stare Miasto, responded to this review, October 1, 2012
Dear Sir/Madam

Thank you very much for taking the time to provide us with your thoughts about your recent stay with ibis Kraków Stare Miastor and giving us the maximum 5 star ratings.

It was a great pleasure to read your positive feedback in regards to a friendly and helpful team of staff. I am going to share your comments with all of my team who I am sure will be delighted to learn that their efforts have been appreciated.

We look forward to welcoming you back to ibis Kraków Stare Miasto in the future.

Yours sincerely,

Janusz Migacz
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Krakow Stare Miasto

Address: ul. Pawia 15 | 31-154, Krakow, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz , Stare Miasto
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #75 of 247 Hotels in Krakow
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Krakow Stare Miasto 3*
Number of rooms: 135
Official Description (provided by the hotel):
The Hotel ibis Kraków Stare Miasto is located in the heart of Kraków, not far from the main train station and close to the old town. The hotel has 135 comfortable, air-conditioned rooms with Internet access, 5 of which are adapted for disabled guests. The hotel also has 3 fully equipped conference rooms. Guests can visit our modern Oopen Pasta & Grill restaurant where they can create their own dishes. The Oopen bar also serves drinks and snacks. ... more   less 
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