We can't say enough good things about Krakow Direct. Communication via e-mail with the office before our trip was smooth and easy, and our driver in Krakow, Martin, was prompt, courteous, and professional -- he also was a great conversationalist with a nice sense of humor who provided us with lots of insights about Polish life today.
Once we were in Krakow, we asked Martin to arrange a private tour for us in English at Auschwitz-Birkenau. The guide he found for us was excellent and helped us walk through the camps at a reasonable pace, mostly away from the crowds. Also, Martin drove us between the two sites, saving us the hassle of dealing with the crowds using the "regular" shuttle bus services.
Krakow Direct provided us with superb service throughout our visit, and we highly recommend it to anyone needing airport transfers or private tours in Krakow!
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