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“Beyond the call of duty” 5 of 5 stars
Review of Krakow Discovery - Auschwitz and Salt Mine Tours

Krakow Discovery - Auschwitz and Salt Mine Tours
ul.Cienista 92/13, Krakow 31-621, Poland
+48 883 932 004
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Ranked #5 of 18 Transportation in Krakow
Certificate of Excellence 2014
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Attraction details
Owner description: KrakowDiscovery specialize in organizing private or share tours and trips to Auschwitz and Salt Mine in Wieliczka and many others as well as airport transfers from Krakow/Katowice. Our staff speaks very good English are friendly, helpful and provide you high quality professional service during your stay in Krakow. We will be pleased to help you to organize individual and group tours, free pick up and drop off from your hotel. Visit Krakow and use our company to organize a tours to Auschwitz and Salt Mine give you maximize satisfaction fom a tour and put in the extra effort from the depth.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Beyond the call of duty”
5 of 5 stars Reviewed January 1, 2014

After much review of different companies, we went with Krakow Discovery as it did private tours (rather than a massive un-personalized coach) and also did Auschwitz and Birkenau as well as the Salt Mines in 1 day. Slawek called ahead the night before as he had to pick us up 20 minutes earlier, which was no problem.

He was ready in the hotel reception and we jumped into the van and headed to Auschwitz. He had plenty to talk about and he pointed out things along the way. His English was excellent and even made sure all the audio guides and things were arranged, (including translations) rather than just dumping us outside.

He really made it personal and ensured we were comfortable and even helped us ordering a quick bite to eat at a great restaurant before heading into the Salt Mines. While we were eating, he went and brought our tickets to the Salt Mines to avoid the queues!

Even with the time of year, nothing was too much trouble, even answering our silly questions! Could not fault the service and helpfulness. Cannot recommend highly enough.

Visited December 2013
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Letchworth, United Kingdom
Top Contributor
144 reviews 144 reviews
32 attraction reviews
Reviews in 46 cities Reviews in 46 cities
85 helpful votes 85 helpful votes
“Makes Life Easy!”
5 of 5 stars Reviewed December 18, 2013

The whole process from booking to pickup/drop off was extremely simple and very reasonably priced.

Our driver was fantastic, very friendly and happy to chat the whole way there and back. He spoke excellent English.

As a group of 7, this was the perfect option for us to visit the Salt Mines.

Visited December 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
devon
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Day trip to Salt Mines”
5 of 5 stars Reviewed December 18, 2013

We used this company and I cannot fault them the service was excellent from start to finish and Slawek was our driver. He organised our tour to the salt mine, picked us up from the hotel and dropped us back again after our tour. He sorted out our tickets upon arrival at the salt mines also. I would definitely use this company again when I return to Krakow for other tours. Thanks again.

Visited December 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winslow,Bucks,England
Top Contributor
66 reviews 66 reviews
24 attraction reviews
Reviews in 31 cities Reviews in 31 cities
58 helpful votes 58 helpful votes
“Efficient and Helpful”
5 of 5 stars Reviewed December 8, 2013

We booked airport transfers, a morning trip to the salt mines and a separate Auschwitz tour, in advance through Krakow Discovery. Email communication with owner Slawek were prompt and helpful. On arrival at Krakow airport, our driver, Bob, was waiting with our name on a board and took us directly to our hotel, chatting in English and pointing out interesting features along the way. The next morning Slawek himself was outside the hotel in plenty of time to take us to the salt mines. On arrival he helped purchase our entrance tickets and generally made sure we were ok before we started our tour. He was waiting to return us to our hotel when we were finished. For the Auschwitz tour our driver was Pavel, when we were joined by 2 other couples. Having others to talk to after the very moving day that followed was a bonus. Like Bob & Slawek, Pavel spoke excellent English and was constantly pointing out matters of interest along the route. The other 4 did the combined Auschwitz and salt mine tour, which works out cheaper than taking individual tours, but must make for a very long day, with a considerable amount of walking. We were glad to have chosen separate days out. On our final day it was Slawek again, who took us back to the airport. Using a tour company is obviously more expensive than taking public transport and it's possible that booking tours once in Krakow could save a little cash, but pre booking saved time and ensured we got the tours we wanted, when we wanted them. All of the Krakow Discovery drivers were polite, helpful, always on time & spoke good English. I highly recommend Slawek and his team.

Visited September 2013
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Sydney, Australia
1 review
“Highly recommended - great service, great people!”
5 of 5 stars Reviewed December 3, 2013

We used this company for our airport transfers, and also the Auschwitz and Wieliczka salt mine tours. Their website was very easy to use, and dealing with Slawek via email to finalise the booking was also easy and hassle free.
The airport transfers were great as Slawek pointed out all the local sights on the way to the hotel, giving us some history and detail that we wouldn’t have gotten otherwise. The Auschwitz and Wieliczka salt mine tours were very well organised, with the driver making sure that we would arrive for the English language tours. He then made sure we knew where we would meet him again and also helped with getting us a table at a crowded restaurant for a meal too!
We could not have been more impressed with their service, highly recommended for anyone visiting Krakow!

Visited October 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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