After much review of different companies, we went with Krakow Discovery as it did private tours (rather than a massive un-personalized coach) and also did Auschwitz and Birkenau as well as the Salt Mines in 1 day. Slawek called ahead the night before as he had to pick us up 20 minutes earlier, which was no problem.
He was ready in the hotel reception and we jumped into the van and headed to Auschwitz. He had plenty to talk about and he pointed out things along the way. His English was excellent and even made sure all the audio guides and things were arranged, (including translations) rather than just dumping us outside.
He really made it personal and ensured we were comfortable and even helped us ordering a quick bite to eat at a great restaurant before heading into the Salt Mines. While we were eating, he went and brought our tickets to the Salt Mines to avoid the queues!
Even with the time of year, nothing was too much trouble, even answering our silly questions! Could not fault the service and helpfulness. Cannot recommend highly enough.
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