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“Great service and value” 5 of 5 stars
Review of Krakow Discovery Auschwitz and Salt Mine - Private Tours

Krakow Discovery Auschwitz and Salt Mine - Private Tours
ul.Cienista 92/13, Krakow 31-621, Poland
+48 883 932 004
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Ranked #15 of 149 activities in Krakow
Type: Tours
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Attraction Details
Owner description: KrakowDiscovery specialize in organizing day trips to Auschwitz and Salt Mine in Wieliczka and many others as well as airport transfers from Krakow/Katowice. Our company is fully licensed transport company what confirms our qualifications. Our drivers speak good English are friendly, helpful and provide you high quality professional service. We will be pleased to help you to organize individual and group trips.
Weymouth, Massachusetts
Reviewer
5 reviews 5 reviews
3 attraction reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great service and value”
5 of 5 stars Reviewed May 22, 2013

We were new to Krakow and decided to use an airport transfer service from the airport. Slawek responded quickly to our booking and we were able to easily use the internet to also book our tour to Auschwitz-Birkenau. The shared tour was a good idea as we met another couple to travel with. Slawek was courteous and prompt each time and explained a little about the tour as well as allowing us to watch a video on the way there about the liberation of Auschwitz. It was a hot day but he got us our tickets and even provided a small lunch between sites. While it was a sobering visit, Slawek made it comfortable. We even used his servide to return to the airport. I highly recommend KrakowDiscovery.

Visited May 2013
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surrey
1 review
1 helpful vote 1 helpful vote
“Superb service throughout the day”
5 of 5 stars Reviewed May 21, 2013

We chose this company because of it's excellent reviews, and we could not have been more impressed. We booked our trip to Auschwitz and the Salt mine only one week before departure.
Slawek replied to our e-mail within an hour to confirm our booking and that a driver would be waiting for us in the reception of our hotel at the time we requested.
We received a phone call 10 minutes beforehand to say our driver was waiting for us in reception, and could not have been more impressed with the service we then received from Karol our driver for the day.
Karol explained that Slawek was escorting someone else this day and that he would be looking after us in the exactly the same manner as Slawek.
Karol drove us to Aushwitz and chatted away to us in very good English. When we arrived at Aushwitz he purchased tickets on our behalf and introduced us to our guide. After our tour he was there waiting for us to take us on the second part of the tour Birkenau, about a 10 minute drive away and reunited us with our guide.
After a very moving tour of the camp Karol then drove us to the Salt mine, offering us a choice of places to stop for lunch. During this drive we did not chat so much ( Out of respect ).
When we reached the Salt mine Karol took us to a restaurant over the road for a great bread bowl full of soup and a beer - much needed!
The Salt mine was amazing, and picked up our spirits no end. Taking about two hours, Karol then whisked us back to our hotel, chatting away again.
Thanks for a great day Karol and Slawek.

Visited May 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swindon, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Truly Excellent Service!!!”
5 of 5 stars Reviewed May 19, 2013

Slawek picked us up from our hotel exactly on time, he then explained to us to what the trip would entail. During the drive we were shown a short informative film about the concentration camps. When we arrived at Auschwitz Slawek took us to our tour guide who also provided an excellent service. After this we were driven the short distance to Birkenau and re-united with the guide who once again gave us a knowledgable and factual tour. Following what was a quite harrowing experience a trip to the Salt Mine was most welcome!!! When the tour finished we had a nice comfortable drive back to our hotel. We found Slawek to be knowledgable, very friendly and professional. A real good guy!
I definately recommend KrakowDiscovery.

Visited May 2013
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Bath, United Kingdom
Top Contributor
56 reviews 56 reviews
17 attraction reviews
Reviews in 34 cities Reviews in 34 cities
39 helpful votes 39 helpful votes
“An excellent day”
5 of 5 stars Reviewed May 15, 2013

This was probably the first time I had booked such a trip online. We were only going to Krakow for 3 days and really wanted to go to Auschwitz and do it properly. We were picked up by Tomas at exactly the time we were told and taken on a wonderful drive. One of our friends had many questions about Poland and Tomas was only too pleased to answer him. His command of the English language was excellent. He explained what the day would entail and he looked after us all the time. Handing us over to our guide at Auschwitz 1 being there to take us to Auschwitz 2 and reconnecting us with our guide. The whole day was excellent, all we had to think about was the museum and what it told us rather than worrying about where we should be at what time. Please use this company they are truly excellent.

Visited May 2013
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Senior Reviewer
7 reviews 7 reviews
5 attraction reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“The best tour company in Krakow!!!”
5 of 5 stars Reviewed May 12, 2013

We did 2 tours with KrakowDiscovery and they exceeded our expectation. We were in Krakow for only 2 1/2 days and wanted to see the most sites as possible. Our first tour was the Auschwitz and Salt Mine Tour. Slawek was amazing! He was very professional, knowledgeable and a really great guy! We wanted his suggestion for a great restaurant to go at the end of the tour and he suggested Pod Baranem...and wow!! Amazing food and service. In order to try a lot of different dishes, the waiter suggested to split everything in half. This way we could try a lot of different things without getting full to quickly.
For the second tour the next day, we did the Krakow Walking Tour (Jewish Quarter and Schindler's Lists Traces). We wanted to do a bit of Old Town as well, so Slawek was happy to customize the tour for our needs. It was Joanna who was our guide for the tour and she was excellent. She was extremely knowledgeable and also had a great personality. Just like Slawek, she was ready to accommodate the tour to our needs.

I would suggest this company to everyone visiting Krakow! You won't regret it!

By the way both Slawek and Joanna spoke great English, so another great thing.

Marc and Julie

Visited April 2013
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