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“Great location and excellent accomodation” 5 of 5 stars
Review of Venetian House Aparthotel

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Venetian House Aparthotel
4.0 of 5 Hotel   |   Rynek Glowny 11, Krakow 31-042, Poland   |  
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Ranked #8 of 236 hotels in Krakow
Dunfermline, United Kingdom
Top Contributor
55 reviews 55 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
“Great location and excellent accomodation”
5 of 5 stars Reviewed November 14, 2011

Krakow can be explored easily on foot and the location of the Venetian Apartments directly on the Market Square couldn't be better. Surrounded by lovely restaurants you don't have to stroll far for dinner. Apartments are modern, clean and very comfortable perfect for a city break. We were at the back of the building so noise was not an issue, but every apartment is double glazed so I would expect even at the front any noise would be minimal. The girls on reception could not be more helpful, nothing is a problem. They booked our trips for us and we were picked up directly from the apartment by the driver. Krakow is still very good value for money compared to some other cities we have visited.

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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426 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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English first
Adelaide, Australia
Top Contributor
103 reviews 103 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed November 14, 2011

Rather than pay twice as much for an average hotel room, we opted for a fantastic apartment on the main square in Krakow with all facilities included.
Perfect for a couple or a single. The sound proofing is amazing and the staff very friendly and helpful. Several different staff on at various times of the day but all of them young and enthusiastic.
So much better than a hotel..
If we visit Krakow again we will be staying here.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wrocław, Dolnoslaskie, Poland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2011

If you really want to enjoy Krakow, know the spirit of the city of the Polish kings, you need to stay in Venetian House. Located directly on the Main Square building gives you unique touch of the history and modern Krakow.

For the first time I came to Venencian House around year and half ago and from that moment I always come back. What is important for me, I always find the same high quality service, clean rooms with personal approach from the team.

I highly recommend Venetian House if you look for your place in Krakow. Definitely, I have found mine.

Room Tip: All the rooms are good, my favorite is Valentine 11, but if you look for a beautiful view on the Mai...
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  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 7, 2011

The location right on the Market Square was pefect. Our apartment was at the back so was very quiet. The apartment was cleaned every day - they even did our washing up! Bathroom spacious with walk in shower and well equipped, bed comfortable. Ladies on reception were lovely - very helpful.

Lots of nice bars and pint is really cheap - €1.50/€2.

Would definitely recommend the trip to the Salt Mines however do be aware that there are lots of steps. They tell you on the website that there are 376 steps down into the mine but there are also steps throughout the mine. That said its a must do if you can - its spectacular. Packed tightly into the lift with strangers coming back up made for a great laugh!

.

Room Tip: Apartment at the back of the building very quiet.
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clitheroe, United Kingdom
Top Contributor
78 reviews 78 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed October 31, 2011

We stayed at the Venetian House in Room 2 for four nights in the last week of October and it was a fantastic city break. the rooms are spotlessly clean and we were really pleased we had paid extra for a view of the Old Town Square as it was absolutely breath-taking. I can understand the reviews mentioning some noise as we could hear the people upstairs who had a young child running about and shouting at about 6am but this is the fault of those people not the hotel.

The staff were helpful and friendly; they organised tickets for a concert in St Adalbert's Church on the square and a taxi for us to the airport.

The location is perfect for exploring all of the Old Town and I would recommend it to anyone visiting the city.

Room Tip: pay extra for a view of the Square - it's worth it and we didn't find noise a problem with t...
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalamazoo, Michigan
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 28, 2011

We absolutely loved our time at the Venetian House. One of the things that appealed to us was the fact that it faced on Rynek Glowny, so we could open our big window and hear and view all the activity below (we were on the 3rd floor) - the musicians, the mimes and other street performers, the crowds bustling about the beautiful fountain and the medieval Cloth Hall. It was really a picture. At night we were also able to hear some revelers on the square, but we knew that going in; it's spelled out quite clearly in the Venetian House descriptions of the apartments, and it never bothered us for more than a short while. There are apartments here that do not face the square if a little noise is bothersome to you.
We loved having the amenities of a stove, oven, fridge and coffee pot in our apartment, and the staff kept it all spic and span - they tidied up every day. We also purchased the optional food basket which was waiting for us in our room and included eggs, cheese, meats, juice, milk, bread, coffee, chocolate, so we didn't have to hustle about to find the basics on our first day. A very nice option.
The girls in the reception area couldn't have been more gracious and friendly - confirmed our flights, arranged transportation to and from the airport, stowed our additional luggage at no charge while we traveled to a rural area for a few days for a wedding, just went out of their way to be helpful. And their English was very polished, which meant a lot to us!
I wouldn't hesitate to recommend the Venetian House for your stay in Krakow!

Room Tip: We were in Room V-4 which is exactly as pictured on the website.
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  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 27, 2011

I'll start with the positives. The apartments are in a very central position making all Krakow attractions accessible by foot. The apartment itself was nicely furnished and had everything that you could want (or reasonably expect) - although the cable TV didn't appear to work but that didn't particularly bother us.

Now the negatives. NOISE, NOISE and more NOISE. The apartment suffers from very poor internal sound insulation due to the lack of carpet on the floors, the high ceilings and minimal wall furnishings. This is not a problem if your neighbours are reasonably mature and considerate of others, but unfortunately this wasn't the case during our stay (19th - 23rd October) in room 15. We were woken up at 4am and 6am on successive mornings (as I'm sure other guests were too) as a result of prolonged (45 mins plus) shouting by multiple male voices. On the Venetian House Aparthotel website it says:

" Please note Venetian House apartments are expressly not suitable for large groups of singles, stag parties or hen parties."

Clearly in this case it was suitable for a large group of singles or a stag party.

Unlike a hotel, the Reception is closed after 8pm Monday to Friday and after 6pm at the weekends, so there is absolutely nothing that can be done to rectify the problem - it was impossible for us to actually be able to gain access to the apartment(s) on the 5th floor.

On the one night of our stay that there was limited internal noise pollution, a nearby club / bar from 1am until at least 3am on the Sunday decided to blast out extremely loud music which was very clearly audible inside the apartment despite the windows being double glazed.

I simply cannot recommend this apartment as nice and well appointed as it is - we couldn't wait to get home to get some sleep! On another stay we might get lucky with the neighbours, but given the high numbers of idiots that are seemingly attracted to Krakow unfortunately, it seems a real possibility that this would happen again.

Of course it's up to you whether to stay here or not, but is it worth taking a significant risk that your holiday could be ruined?

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Venetian House Aparthotel

Address: Rynek Glowny 11, Krakow 31-042, Poland
Phone Number:
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Airport Transportation
Hotel Style:
#2 Family Hotel in Krakow
#5 Luxury Hotel in Krakow
#13 Romantic Hotel in Krakow
#28 Business Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Venetian House Aparthotel 4*
Official Description (provided by the hotel):
Venetian House Market Square Aparthotel is situated in a stunningly renovated 16th Century town house, Venetian House aparthotel offers spectacular views over Krakow's main market square from 8 of the 11 apartments. Naturally the aparthhotel is located in the heart of the city within a few steps of the first rate shopping and entertainment that Krakow has to offer - in this location you are never far away from the city's culture and attractions. ... more   less 
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Also Known As:
Venetian House Aparthotel Hotel Krakow

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