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“Excellent” 5 of 5 stars
Review of KrakowTrip.com - Private Tours

KrakowTrip.com - Private Tours
Rynek Glowny, Krakow, Poland
+48 606 206 031
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Ranked #1 of 202 Activities in Krakow
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Attraction details
Owner description: KrakowTrip offers you an airport transfers & the Auschwitz & Salt Mine Tours. We provide "door to door" service. KrakowTrip also offers you professional personal transport services for individual tourists and groups. Enjoy and have fun with us in Krakow.
Useful Information: Activities for older children
Chesterfield, United Kingdom
14 reviews 14 reviews
3 attraction reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 2, 2013

Used these guys based on Trip Advisor reviews and the high ratings are definitely merited. We had airport transfers which went smoothly. We also booked a full day to Auschwitz and the Salt Mines and were fortunate to have Tomas as our driver for the day. He was exceptional. He is friendly, knowledgable and speaks great English. he couldn't do enough for us and helped with ticket purchase at Auschwitz and making sure we were on the right tour. On the way to the Salt Mines he even took us to a local kebab shop for the best chicken kebab I've tasted. Use these guys. They're the best.

Visited July 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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472 reviews from our community

Visitor rating
Date | Rating
  • Dutch first
  • English first
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English first
Senior Contributor
23 reviews 23 reviews
11 attraction reviews
Reviews in 12 cities Reviews in 12 cities
29 helpful votes 29 helpful votes
“Above and beyond!”
5 of 5 stars Reviewed July 30, 2013

After an exceptional tour to Auschwitz and the Salt mine with Thomas in July 2012 I had no hesitation in booking more tours with KrakowTrip.com upon my return to Krakow in 2013.

This time round our party of 6 spilt up and undertook 2 separate tours on the same day. My parents and I visited Zakopane while the rest of my family did the Auschwitz & Salt mine tour. As expected, the service provided by Daniel and his team deserves the highest accolades.

I was not sure what to expect on the Zakopane tour but was amazed by the beauty of this region. It was a shame that the weather was not a little better as the views would have been even more spectacular! A quick stop at a Railway museum on the way back to Krakow was not an issue for our driver and also made my father a very happy man!

We also arranged for a transfer to Bratislava with Daniel and I need to praise our Driver (Thomas) for this huge effort. For what should have been a straight forward transfer, turned into a nightmare trip for Thomas. A 2+ hour delay in roadworks followed by a failing GPS resulted in a 9 hour one-way trip. I don't know how Thomas managed to remain calm knowing he still had to return to Krakow that night. "Thomas.....Thank you so much! You are a true gentleman and we hope your trip home was better than the trip to Bratislava!" He deserves a pay rise Daniel!!

Visited July 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Perfect service - efficient and friendly”
5 of 5 stars Reviewed July 20, 2013

Completely effortless to book and detailed confirmation given.

From the moment we stepped off the plane krakow trips made it very easy for us. Thomas was already waiting for us when we got to departures and loaded out luggage then dropped us at our apartments.

Next day we were collected at 9 to go for a tour to auschwicz by Daniel who pointed out all the sights and even taught us some pish - his English was excellent!

On arrival Daniel bought out tickets and and we missed all the queues straight to our tour and then drove us to birkenhau to complete our tour.

On return to the city we were recommended a restaurant for traditional polish food which was delicious!

We also went to the salt mines and schindlers factory with Daniel.

Thomas then collected us and took us back to the airport on Friday!

Always on time and very pleasant company during transfers.

Very highly recommended!

Visited July 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Island of Malta, Malta
Senior Contributor
42 reviews 42 reviews
25 attraction reviews
Reviews in 17 cities Reviews in 17 cities
33 helpful votes 33 helpful votes
“First class service in Krakow, no wonder they are rated top!”
5 of 5 stars Reviewed July 13, 2013

We chose this company for our transfers and tours because of the feedback it got on Tripadvisor and we were not left disappointed. For the transfer, the father of the owner was waiting for us at the airport as expected and drove us to and from the city on time. We had booked the tour to Zakopane but unfortunately the weather did not permit us to do the tour.

Our super-friendly guide Thomas suggested that with the weather very cloudy and raining, it would not be worth driving a long two hours to zakopane and then not being able to see the mountains, so he suggested we do the salt mine and wadowice (birthplace of john paul ii) instead. We took these two tours in one day and received a good discount. It was not a problem for them as they are very flexible to change the tours according to the schedule and circumstances of the clients.

We also agreed that we can try doing the zakopane tour if the weather got better in subsequent days, but unfortunately while we were in Krakow it remained bad. So we will probably visit krakow again to visit zakopane in future months. Thank you Thomas and Daniel for your top-notch service and keep up the good work!

Visited June 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
Reviews in 24 cities Reviews in 24 cities
76 helpful votes 76 helpful votes
“Great Experience”
5 of 5 stars Reviewed July 13, 2013

Great job with the transportation. Daniel responded with in 24 hours of all our inquiries. Transfers to/from the airport were all prompt and on time, even the early morning (4:45AM) transfer. Everyone was polite and courteous.

We also used them for a private tour (we had Tomasz as our driver) to Aushwitz and the Salt Mines. Clean private car for 6 of us, great choice of restaurants for our traditional polish lunch. Everything worked well.

Visited July 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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