My husband and I spent Christmas in Krakow and staying in this hotel made it memorable. Although the hotel is located on a busy street, we had no trouble with sleeping nor with street noise. The hotel is decorated in modern minimalism style and the bathroom is spacious (we had the luxury king room). The floor is heated so although it was very cold in Krakow during our stay, we were toasty warm in our room.
Speaking of warm, the staff is wonderfully warm as well. They were very helpful and friendly plus we did not have to worry about the Polish language since they spoke English well. It was also nice for them to teach us how to say a few basic Polish phrases, such as thank you and please.
As written in other reviews, this hotel is in great location being so close to Rynek Glowny, where the Christmas market was located as well as many other attractions. Plus there is a grocery store around the corner, several banks, on a major tram line plus close to the outdoor market. Although breakfast is not included nor is there a restaurant on premises, the staff cheerfully prepares complimentary coffee and tea for the guests all day. Plus there are many cafes and bakeries in the neighborhood for breakfast choices.
Parking is limited but the hotel has its own private parking lot close by, for a fee. If you want free parking, you will have to park about 10 - 15 minutes away since resident parking permits are necessary to park in the street.
The only suggestion for the hotel - buy some luggage racks and offer to guests who want or need to use it. Due to their decor theme, there are no luggage racks so luggage is on the floor. Has nothing to do with age but fact that for some, backache is an issue. When I did ask, staff was nicely apologetic saying they had none but gave me couple of extra towels to put on the bed so that I could put our luggage on the bed when I needed.
Would stay here again. Definitely recommend this hotel. Think it is good value for location and service. Plus the jacuzzi in the bathroom is worth it and was so great to use after being cold and walking daily.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herzliche Grüße von Krakow! We normally respond to a review just to add a few things however this is the most detailed review we've received :-) and in it was covered just about everything. We appreciate the detail you described Komorowski Luxury Guest Rooms.
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Thank you for your comment regarding the luggage racks. They have since been ordered and will be in the rooms in just a couple of days.
We invite you and your friends to visit us again as your prefered Boutique Hotel and Bed and Breakfast in Krakow.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.