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“Great hotel in Krakow” 4 of 5 stars
Review of Hilton Garden Inn Hotel Krakow

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Hilton Garden Inn Hotel Krakow
4.0 of 5 Hotel   |   Marii Konopnickiej 33, Krakow 30-302, Poland   |  
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Ranked #26 of 248 Hotels in Krakow
London, United Kingdom
Level Contributor
73 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Great hotel in Krakow”
4 of 5 stars Reviewed December 14, 2013 via mobile

As a diamond member with Hilton Hotels, I was not disappointed with this particular hotel. Yes, it is slightly out of town but it is a nice 10 minute walk to the castle and five minutes further on to the main square. The Jewish Quarter is equally easy to walk to. The price was very reasonable too. Although it appears to be mainly a business hotel during the week, this didn't bother us at all. The staff are very friendly and spoke good English and had recommendations of tours and activities - however we ended up doing these independently as they were so easy to do. Only two English TV channels - CNN and National Geographic but you aren't in Krakow for the tv are you??! The breakfast was plentiful with a lot of choice however if you decide to sleep in and go to breakfast at the end of the session, it is likely a lot of the hot food will be gone. The omelettes were great though. Definitely would stay here again.

Stayed December 2013, traveled as a couple
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930 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Belfast, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 13, 2013

six of us went to Krakow for the weekend. We stayed in the hilton. It was an excellent hotel.Alough it was a 15 min walk to the centre of town it was still worth going to. Breakfast in the hotel was one of the best i have had in europe there was everything you could want from boiled eggs to cooking station cooking omletes or fried eggs. We also had dinner one night it was very good and reasonably priced. The rooms were clean and spacious.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review, April 4, 2014
Dear John

thank you very much for spending with us boys weekend. Thank you for giving us so high scores. I have passed congratulations to our chef for one of the best breakfast in Europe and I can assure you we keep it great all the time.
Thank you .

Best regards
Dorota Smagur
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1 review
5 of 5 stars Reviewed December 8, 2013

Great location - by the river and a pleasant 25 minute stroll into the old town. Trams and buses 5 minutes walk away if preferred. Quiet room at back of hotel on 3rd floor. Staff extremely pleasant and helpful. A great first visit to Poland and we hope to return-would definately stay here again.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review, December 13, 2013
Dear Guest,

thank you very much for sharing your comments and rewarding us with so high score. Its a great pleasure to hear its was your first stay in Poland and Krakow and our team which was extremly helpful and pleasant was one of the reasons you would come back . Thank you - its one of the presents the hotel manager loves to recieve from Guest.
I hope to see you again.
Best regards
Dorota Smagur
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Chesterfield, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 8, 2013

Recently stayed 5 nights, 26 Nov to 1 Dec with a party of 16 from Chesterfield. Everything from check in until departure was a pleasant experience. The hotel is located just 15 minutes from the market square, just ideal to walk off the plentiful breakfast. The breakfast chef on the egg station was fantastic cooking to order, the poached eggs were amazing with salad garnish and bright orange runny yolks.

Service in the bar is excellent as are the staff on reception where nothing is too much trouble.

The rooms are spotless and clean and beds fantastic. Overall everything was fantastic and a pleasure to stay at this hotel.

I emailed the hotel about 6 weeks before departure to ask for river and castle view rooms on higher floors for all our party (8 rooms). Although this cannot be guaranteed the hotel will try to accommodate all requests and they did.

Well done Hilton Garden Inn Krakow, would recommend to everybody !!!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review, December 13, 2013
Dear Guest


thank you so much for your feedback. Its like angel's music for the manager to hear the hotel and service is excellent as it shows our whole team from housekeeping , through reception to bar and restaurant collegues is engaged and involved in every single task they do. I will pass your complements to our breakfast chef - he is indeed fantastic.

Thank you for recommending us and we promise to keep on doing great job.

Best regards and Merry Christmas - please pass our wishes to Your whole team.

Dorota Smagur
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Devon UK
Level Contributor
77 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed December 7, 2013

Had another trip to Krakow for a long weekend end Nov/Dec and decided to stay at the Hilton Garden Inn again. Hotel staff were still as friendly as ever with excellent English spoken. Room was clean and bed was very comfortable. Breakfast had a vast selection of both hot and cold - more than I remember than last year. Wifi was super-fast.
I had a room overlooking the front of the hotel this time but on the 7th floor and didn't hear any road noise at all.
As others have said about a 20 min walk into town and this time I walked every time instead of taking taxis. Is very safe in that area if walking back at night.
Christmas market was good in the square!

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dorota_smagur, General Manager at Hilton Garden Inn Hotel Krakow, responded to this review, December 13, 2013
Dear Guest,

thank you for trusting us again this year. I am delighted our firendly team made your stay even better then last year. We want our guests to feel like home and to keep coming back to us. I m very happy you enjoyed the Christmas market - its something unique and unforgettable as its changing every year and it proofs Krakow its worth a visit not only in summer.
Best regards and Merry Christmas

Dorota Smagur
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Sussex
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed December 6, 2013

Trying to find something negative...maybe more English speaking tv channels...that's all I've got. Rooms perfect, wifi amazing, breakfast is all you need. Beds are the most comfortable... Seriously, you have got to consider this place. Yes, it is a little out of town. 20 minutes walk to the main square. In London that's close so don't be put off the walk is needed after partaking in the polish food and beer. Very impressed

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hull, United Kingdom
1 review
4 of 5 stars Reviewed December 4, 2013

Hotel was very clean and tidy. Staff were friendly and helpful. They advised on places to eat, booked tables and taxis etc. All spoke good English. The hotel was about 10 minutes to the castle and a further 5 minutes to the shops. Similarly about 15 minutes walk to the Jewish sector from the hotel.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Hotel Krakow

Address: Marii Konopnickiej 33, Krakow 30-302, Poland
Phone Number:
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Romantic Hotel in Krakow
#9 Business Hotel in Krakow
#13 Luxury Hotel in Krakow
#17 Family Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn Hotel Krakow 4*
Number of rooms: 154
Official Description (provided by the hotel):
Hilton Garden Inn Krakow is located near famed Wawel Castle and the Vistula River. Enjoy a convenient location 25 minutes by taxi from Balice Airport, 20-30 minutes on foot to historic attractions and the Kazimierz Jewish Quarter. Guest rooms and suites feature views of the Old City or the park. Whether you are visiting Krakow for business or to tour the city, you will find modern guest rooms with comfortable beds.Enjoy spacious guest rooms or a Junior Suite during your stay in Krakow. Guest rooms and suites feature complimentary WiFi, secure remote printing, and ergonomic Mirra by Herman Miller desk chairs. Enjoy cooked-to-order breakfast in The Restaurant which also serves Polish specialties for lunch and dinner. The modern Krakow restaurant and bar serves international dishes for lunch and dinner. Relax with a room service dinner or a prepared meal from the Pavilion Pantry which also sells snacks, sundries, beverages, beer, and wine. ... more   less 
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Also Known As:
Hilton Garden Inn Krakow Hotel Krakow

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