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“Conran Hotel is a great Hotel!” 5 of 5 stars
Review of Conrad Hotel & Spa

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Conrad Hotel & Spa
4.0 of 5 Hotel   |   ul. Josepha Conrada 29, Krakow 31- 357, Poland   |  
Hotel amenities
Ranked #123 of 235 hotels in Krakow
Manchester UK
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
“Conran Hotel is a great Hotel!”
5 of 5 stars Reviewed January 23, 2013

Another hotel I stayed in 2010 (due to the choices of dates available I have to put 2012) during an extended business trip throughout Poland. I did not book the hotel myself rather, it was booked for me, and so I think I was lucky in getting such a great place to stay in!
This is a nice quiet hotel that thinks of its guest's rather than its income. The rooms are clean and well maintained with spacious. The beds are comfortable and clean. Wi-Fi is available but not always within reach, I had to sit in the landing chairs to get a good signal but I can live with that, (Skype is free so no international call charges whilst calling home). The desk staff are helpful and multi-lingual and will make every effort possible to make sure their guest's have a pleasant stay.
The restaurant offers a good variety of food that is well presented and very tasty, styles range from local fair to international dishes, all well cooked and served hot. Breakfast is a well stoked continental type, help yourself buffet with plenty of choices to pick from.
All in all I was very happy with the Conrad and would recommend it.

Room Tip: Most rooms are good.
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Brisbane
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed June 15, 2012

I had to stay at Conrad because I had to meet someone who had already organised to stay there. It's more of a business hotel. Very basic. Bring your own toiletries, as there is only a one liquid soap dispenser hanging lonely in the shower. There are busses that take you to the city, which one would need to make a good use of, since the hotel is on a highway, surrounded by petrol stations, KFC, and IKEA. That's about it. It's a shame, because the staff are friendly and it's a newish clean place.

  • Stayed June 2012, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 4, 2012

The hotel is located on a busy highway, next to a petrol station, and out of town (limited public transport especially later at night). The rooms were clean although did not have a bar fridge and the hair dryer did not work. Despite confirming a double bed on the internet a week beforehand, when we arrived we were given a room with 2 single beds. When discussing this with the reception staff (Adrian), they showed little interest or concern, and we were advised to push the beds together. All of the other staff (especially the room attendants and other receptionists) were very friendly however. When checking out, we asked the receptionist (Adrian...again) to book an icar (which is a reliable and cheaper taxi service in Krakow- highly recommended) to the airport. He confirmed that he had booked with icar however when the taxi arrived, it was another company. When we approached Adrian about this he became angry and swore at us. He and the taxi driver (obviously a friend) demanded a higher taxi fare. This unfortunately was not a great last memory of Krakow.

  • Stayed March 2012, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novi Sad, Serbia
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 27, 2012

I have no complains to anything in a hotel. Room, bathroom, breakfast...everything was great but this hotel is very far from a city center and you will need a taxi which is not so cheap to go to the center.

  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Braintree, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 9, 2012

We booked this hotel through a deal with Groupon. The hotel and room was very clean and tidy and all was modern. The staff were not very approachable and weren't very forthcoming when we asked for any help or advise. The hotel is located on a very busy road and it was very noisy at night so we didn't get much sleep. The food was of an acceptable standard but there is much nicer food to be had in restaurants in the city. Not a really bad hotel but I'm sure better can be found.

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 3, 2012 via mobile

We stayed at the hotel and had a great stay. The hotel wasn't very busy which was a bonus for us. We had an early check in and late check out at no extra charge. All the staff were extremely friendly and helpful. Our only complaint was the location, a taxi was about £4 or £5 everytime we want to go into the Market Square.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Ipswich, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 25, 2012

Simple Equation with City Breaks:

Great Hotel, Good Facilities, Central Location = Big Money
Basic Hotel, Central Location = Mid Price
Great Hotel, Off Centre = Good nights sleep and Bargins to be had.

The Conrad, like our previous City Break hotel choices fits firmly into the latter category. This suits us fine as we aren't Night people, like a good nights sleep and like our creature comforts and do like a clean modern Hotel.

General.
The Conrad is just inside the Ring Road but you barely notice the noise due to it's modern construction and excellent glazing. The staff are polite, willing to assist and speak very good English (which always makes me feel guilty but grateful) We did not use the Spa as it was chargeable. (This was not clear on the Website) I must say this disapointed me somewhat and is the main reason I don't feel I can offer 5 Stars.

Rooms
The Rooms are tidy and well laid out, the Bathroom modern with a nice hot powerful Shower. Maids did a super job.

Getting About.

Our first Taxi from the Airport to the Hotel was 65 PLN (about £12.50) and the driver informed me that it would be 35 - 40 PLN from the hotel into Town (At which point I was mentally totting up how much extra I would need to cash to keep my Vodka and Honey Beer stash up to suitable levels. But he earned his money by advising us that the Buses were only 5 minutes walk from the Hotel, were frequent and easy to use, the Hotel staff were only to happy to provide directions an let us know to catch the 130. First time walking there we did wonder if we were going the right way but it was basically right out of the Hotel follow the ring road, right at next junction and stay on that road.

A one way Trip into Town was 2.80PLN per person, stopped outside the Galleria Shopping Centre, next to to the Train Station which is near the Top of the Old Town.There was always a bus waiting and you could buy tickets at the Machine or on the Bus, and then you simply validated them once onboard. Easy. Convenient. Cheap. I beleive the last Bus home was 11pm and we always had 40PLN spare with us just in case but we were so busy during the day and so tired in the evening we never put this to the test! On our final day we took the bus in as Normal, stored the cases in the Lockers at the Train Station and caught the Shuttle Train to the Airport (Modern and Clean) which took 20 mins and cost 10 PLN each and with a short free bus shuttle takes you to the door of the terminal. Travelling was easy and cheap leaving us more money for Trips, Food Beer and Flavoured Vodka :-)

Summary.

Pluses
Clean. Tidy. Free Wi-Fi. Modern, Nice feel. Warm and cosy. very good price per night. Pleasant helpful staff

Minuses

Spa facilities chargeable? (Nothing wrong with that but make it clear on your website please Hotel Conrad)

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Conrad Hotel & Spa

Also Known As:
Conrad Hotel
Conrad Hotel And Spa
Conrad Hotel Krakow
Address: ul. Josepha Conrada 29, Krakow 31- 357, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#35 Business Hotel in Krakow
#42 Luxury Hotel in Krakow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Conrad Hotel & Spa 4*
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