Returning to the Unicus after a year or so I was quite anxious to find out if my stay could really be as good as I remembered the last. No need to worry, The Unicus provided another excellent stay, quiet efficiency and a peaceful haven right in the heart of the city. The hotel is literally a 2 minute walk from the centre of Krakow, 10 minutes from Wawel hill, 30 seconds from the Florian gate. Rooms (I had two as I took my children with me) were spotlessly clean and well furnished, without being cluttered. Beds were exceptionally comfortable (I travel in Europe regularly and this is not always the case) and linen and bathrobes of a high quality. Breakfast was good and served in a wonderfully unique set of rooms underground. Service, as before, was absolutely excellent, with friendly English speaking staff who were keen to help with anything and everything. This hotel remains one of the best I have stayed in for many years and I would recommend it without any hesitation for business and leisure visitors alike. Thank you to the management and staff for a wonderful stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 11, 2013
It is difficult to describe the way we feel when we read comments like this. At first we would like to thank you for choosing again our hotel for your stay in Cracow, despite the doubts you had before the arrival. We are really pleased that you were not disappointed and you felt that the standard of the services was at the same high level as during your first visit. Thank you for this amazing feedback and great recommendation. We enjoy pleasing our guests and do our best to fulfill their expectations. It is so nice to know that our efforts are appreciated.
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The management and all the employees of Unicus Hotel would like to thank you for your visit and sharing your positive experience with others. We hope that you already make plans for your next visit and Cracow and they include accommodation in our hotel. It would be a great pleasure for us to welcome you again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.